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Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Worked perfectly
Easy to replace. Good OEM part. YouTube helpful with replacement step-by-step guide. Took about 5 minutes to replace
Great resource for genuine parts. Because the parts was genuine, they fit right in place. They worked just as they were designed to do.
Waiting to install
Great service
The shopping was an awesome and a great price
Found what I needed
Easy to replace that ice maker
The initial order we placed wasn't correct (our fault). You all fixed that quickly & we got the right part ordered! We received it really quick & we installed...We all agreed that if we need more parts--this is where we need to go first! Thanks for a great experience!
The order was easy to place. The price was reasonable. However, the reason I selected this retailer in the first place was that it said "2-day delivery". I figured 3 days was more realistic, and I was satisfied with that. Well after the 4th day I hadn't even received a confirmation email, or a "your item has shipped" email. We tried to call, but they were closed. That's when I tried to reach customer service. It seemed my only option was email. It took several days to get a response. The part came before they responded. I will not do business with this company again.
Easy to find part, arrived quickly.Well done.
I ordered the silverware basket for my KitchenAid Dishwaher. The part came quickly and fit perfectly in place of the broken basket. Thanks for having exactly what I needed!
Smooth buying experience and part worked well.
Easy to find correct parts will use site in the future
By far the best prices for OEM parts.
Ordered a freezer door gasket from an "Easy" company, over three weeks later it was still on back order. I found genuine replacement parts, places the order, cancelled the other, and received the gasket in less than a week as well as a lower price.
Great site and everything was as described.
Fast service, easy to find parts, just by a number. Excellent graphics
Product fit perfectly, delivered quickly, was packaged well
Everything was great - best prices I could find, really fast shipping. Five stars.