Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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James S.
1 review
0 helpful votes
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Worked perfectly
September 5, 2020

Worked perfectly

Date of experience: September 5, 2020
Tracy K.
1 review
0 helpful votes
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...
September 5, 2020

Date of experience: September 5, 2020
Texas
1 review
0 helpful votes
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Replacement ice maker
September 5, 2020

Easy to replace. Good OEM part. YouTube helpful with replacement step-by-step guide. Took about 5 minutes to replace

Date of experience: September 5, 2020
John G.
1 review
0 helpful votes
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Great resource for genuine parts
September 5, 2020

Great resource for genuine parts. Because the parts was genuine, they fit right in place. They worked just as they were designed to do.

Date of experience: September 5, 2020
Ron A.
2 reviews
0 helpful votes
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Waiting to install
September 5, 2020

Waiting to install

Date of experience: September 5, 2020
len V.
1 review
0 helpful votes
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Great service
September 5, 2020

Great service

Date of experience: September 5, 2020
Robert S.
1 review
0 helpful votes
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The shopping was an awesome and a great price
September 5, 2020

The shopping was an awesome and a great price

Date of experience: September 5, 2020
david g.
1 review
0 helpful votes
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Found what I needed
September 4, 2020

Found what I needed
Easy to replace that ice maker

Date of experience: September 4, 2020
Robert R.
1 review
0 helpful votes
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The initial order we placed wasn't correct (our fault). You all fixed that quickly & we got the right part ordered! We received it really quick & we installed...We all agreed that if we need more parts--this is where we need to go first! Thanks for a great experience!

Date of experience: September 4, 2020
Mike V.
5 reviews
0 helpful votes
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The order was easy to place
September 4, 2020

The order was easy to place. The price was reasonable. However, the reason I selected this retailer in the first place was that it said "2-day delivery". I figured 3 days was more realistic, and I was satisfied with that. Well after the 4th day I hadn't even received a confirmation email, or a "your item has shipped" email. We tried to call, but they were closed. That's when I tried to reach customer service. It seemed my only option was email. It took several days to get a response. The part came before they responded. I will not do business with this company again.

Date of experience: September 4, 2020
Red Y.
1 review
0 helpful votes
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Easy to find part, arrived quickly.Well done
September 4, 2020

Easy to find part, arrived quickly.Well done.

Date of experience: September 4, 2020
Washington
1 review
0 helpful votes
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A Perfect Fit
September 5, 2020

I ordered the silverware basket for my KitchenAid Dishwaher. The part came quickly and fit perfectly in place of the broken basket. Thanks for having exactly what I needed!

Date of experience: September 4, 2020
John B.
1 review
0 helpful votes
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Smooth buying experience and part worked well
September 4, 2020

Smooth buying experience and part worked well.

Date of experience: September 4, 2020
Dale R.
2 reviews
0 helpful votes
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Easy to find correct parts will use site in the future

Date of experience: September 4, 2020
Jennifer X.
2 reviews
0 helpful votes
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By far the best prices for OEM parts
September 4, 2020

By far the best prices for OEM parts.

Date of experience: September 4, 2020
North Carolina
1 review
0 helpful votes
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Responsive
September 4, 2020

Ordered a freezer door gasket from an "Easy" company, over three weeks later it was still on back order. I found genuine replacement parts, places the order, cancelled the other, and received the gasket in less than a week as well as a lower price.

Date of experience: September 4, 2020
Greg B.
1 review
0 helpful votes
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Great site and everything was as described
September 4, 2020

Great site and everything was as described.

Date of experience: September 4, 2020
Nancy P.
1 review
0 helpful votes
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Fast service, easy to find parts, just by a number
September 4, 2020

Fast service, easy to find parts, just by a number. Excellent graphics

Date of experience: September 4, 2020
Akisha L.
1 review
0 helpful votes
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Product fit perfectly, delivered quickly, was packaged well

Date of experience: September 4, 2020
Tom M.
1 review
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Everything was great
September 4, 2020

Everything was great - best prices I could find, really fast shipping. Five stars.

Date of experience: September 4, 2020