Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Bernadette G.
1 review
0 helpful votes
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I found the exact part quickly
September 30, 2020

I found the exact part quickly

Date of experience: September 30, 2020
DIPAK M.
1 review
0 helpful votes
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Easy and convenient way to order replacement parts
September 30, 2020

Easy and convenient way to order replacement parts. Great response!

Date of experience: September 30, 2020
Texas
2 reviews
0 helpful votes
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Satisfied customer
September 30, 2020

First time ordering from this website and was super nervous to receive my new Samsung glass cooktop. The delivery time was faster than expected and the glass cooktop came in good shape. They have saved me from buying a brand new stove.

Date of experience: September 30, 2020
Katherine F.
1 review
0 helpful votes
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Worked
September 30, 2020

Worked

Date of experience: September 30, 2020
Daniel W.
2 reviews
0 helpful votes
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With the first delivery the item was 4 days late and item was broken upon opening the box. The lack of being able to call and talk to a customer service representative was frustrating. They kept asking for pictures which I delivered several times in very typical common picture formats but for some reason that defied logic my pictures were not received and I would again be asked to send pictures. This went on for probably a week. Fortunately and I am not sure what I did different but eventually customer service acknowledged my pictures were received and a replacement was shipped. Delivery time was much better on the replacement, it was not broken upon arrival, and we once again have ice.
Not being able to talk to someone would really make me question myself before I purchased from your group again.

Date of experience: September 30, 2020
EDWARD N.
1 review
0 helpful votes
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Good
September 30, 2020

Good

Date of experience: September 30, 2020
Debbie W.
1 review
0 helpful votes
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The items I ordered for my range perfectly
September 30, 2020

The items I ordered for my range perfectly. It looks almost new now and is 30 years old. We chose to repair instead of replace. I am happy with this decision.

Date of experience: September 30, 2020
Charlotte G.
2 reviews
0 helpful votes
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Great service and exactly what I ordered
September 29, 2020

Great service and exactly what I ordered.

Date of experience: September 29, 2020
Milton C.
1 review
0 helpful votes
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Great site, prices, and quick shipment!
September 29, 2020

Great site, prices, and quick shipment!

Date of experience: September 29, 2020
David M.
1 review
0 helpful votes
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This was a very smooth and easy purchase
September 29, 2020

This was a very smooth and easy purchase. But, a very costly mistake for me... one that I will not do again. I have and will continue to share my 'costly' experiential with anyone who ask.
Dave

Date of experience: September 29, 2020
Cindy L.
8 reviews
0 helpful votes
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Was able to find what I needed to fix a dryer no longer drying with hot air.
Price for part was good and shipping time was good.
I will shop here again.

Date of experience: September 29, 2020
Gerald K.
1 review
0 helpful votes
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I have this model filter system already but I think it is not working right so you were the first on the list after I entered the GE model number and like magic I ordered and paid and was done in was it even 2 minutes? LOL

Date of experience: September 29, 2020
Linda G.
1 review
0 helpful votes
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Easy ordering
September 29, 2020

Easy ordering.

Date of experience: September 29, 2020
John P.
2 reviews
0 helpful votes
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WEBSITE EASY TO NAVIGATE!
September 29, 2020

WEBSITE EASY TO NAVIGATE!
BEST PRICE I COULD FIND, CHEAPER THAN OTHER VENDORS! THE OVER NIGHT DELIVERY WAS WAS UNEXPECTED, THEY SAID 3-5 DAYS, THAT WAS A SHOCK TO 'THE GOOD!'

JP

Date of experience: September 29, 2020
Kati F.
1 review
0 helpful votes
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Good pricing
September 29, 2020

Good pricing. Quick delivery.

Date of experience: September 29, 2020
Venkat C.
2 reviews
0 helpful votes
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The pump worked fine
September 29, 2020

The pump worked fine. No issues

Date of experience: September 29, 2020
Stephen M.
1 review
0 helpful votes
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Found what we need right away
September 29, 2020

Found what we need right away. Easy check out too.

Date of experience: September 29, 2020
P T.
1 review
0 helpful votes
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Ordering was simple
September 29, 2020

Ordering was simple. Installation was even easier. Unit is fixed and functioning normally. Recommend this site.

Date of experience: September 29, 2020
GARY M.
1 review
0 helpful votes
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Very easy to find the part I needed
September 29, 2020

Very easy to find the part I needed. Shipping was quick and I received my part within 2-3 days.

Date of experience: September 29, 2020
EN W.
1 review
0 helpful votes
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I quickly located the parts I needed
September 29, 2020

I quickly located the parts I needed

Date of experience: September 29, 2020