Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Randy K.
1 review
0 helpful votes
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The other company I tried could not even
August 8, 2019

The other company I tried could not even
Find the model number

Date of experience: August 8, 2019
Rob X.
2 reviews
0 helpful votes
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Quick delivery
August 8, 2019

Quick delivery. Plastic item came in bubble pack and made it without breakage.

Date of experience: August 8, 2019
James B.
2 reviews
0 helpful votes
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Delivered one day after was told
August 8, 2019

Delivered one day after was told.

Date of experience: August 8, 2019
carrol E.
1 review
0 helpful votes
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Thank you guys for your help
August 8, 2019

Thank you guys for your help. Very pleased so far.

Date of experience: August 8, 2019
stephen c.
1 review
0 helpful votes
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Site is easy to navigate
August 8, 2019

Site is easy to navigate. It is NOT an exact replacement part!
The new fan motor looked nothing like the old one. The old one was in a sealed plastic case full of electronic stuff, the new one is an open simple motor. The new one had the wrong connections on the wires, I had to cut them off and re-attach the old wires to the new motor. Not at all what I expected to get. But the end result is a freezer that once again freezes.

Date of experience: August 8, 2019
S K.
3 reviews
0 helpful votes
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Very efficient online ordering process
August 8, 2019

Very efficient online ordering process. Will definitely use it in future and recommend to my friends & family.

Date of experience: August 8, 2019
Amanda K.
8 reviews
0 helpful votes
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Fast shipping, great price
August 8, 2019

Fast shipping, great price. Will definitely come back when or if I need parts again!

Date of experience: August 8, 2019
MIchelle B.
1 review
0 helpful votes
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Excellent shopping experience!
August 7, 2019

Excellent shopping experience! I liked that I was able to locate the exact drain pump I needed for my LG Tromm washing machine by using the model number WM 2075CW. I would suggest though adding a box for "order notes". I wanted to leave a note for the UPS shipment to remind the UPS driver to put the GRP box up off the ground when they deliver it so my dogs don't rip the box open.

Date of experience: August 7, 2019
Victor B.
1 review
0 helpful votes
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Satisfied customer
August 7, 2019

Satisfied customer

Date of experience: August 7, 2019
Michael A.
4 reviews
0 helpful votes
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Exact replacement, easy to install, great price

Date of experience: August 7, 2019
Bob Z.
1 review
0 helpful votes
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They had the part I needed not just the parts to fix it.

Date of experience: August 6, 2019
Pat W.
1 review
0 helpful votes
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No comment
August 6, 2019

No comment

Date of experience: August 6, 2019
Chuck H.
4 reviews
0 helpful votes
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Good
August 5, 2019

Good. T got the pump but the wrong hose.

Date of experience: August 5, 2019
Richard M.
1 review
0 helpful votes
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On time with a good price
August 5, 2019

On time with a good price

Date of experience: August 5, 2019
Karen B.
5 reviews
0 helpful votes
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The stove I ordered for is old
August 4, 2019

The stove I ordered for is old. I was very pleased that you had the model number and element I needed.

Date of experience: August 4, 2019
Emh K.
1 review
0 helpful votes
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Easy to find part
August 3, 2019

Easy to find part - great to see the picture to know it is the correct part

Date of experience: August 3, 2019
Bob Z.
2 reviews
0 helpful votes
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Its extremely difficult to return an unused/unopened item.

Date of experience: August 2, 2019
Nancy D.
1 review
0 helpful votes
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Found product replacement part for 22 year old downdraft vent - what a surprise!
After receiving it we found the same part on a mfg site at 2/3 the cost. Even so the part worked great.

Date of experience: August 2, 2019
Estelle C.
2 reviews
0 helpful votes
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The part was installed as instructed after several days delay in the original delivery date. And did not solve the problem. We received an error message.

However, we called and were told to call a manufacturer who has told us to send a photo of the error message the par gave and they will replace. We will see. I had to spend $800 that day to buy a new range for my tenants because I felt that the time for their being patience had concluded.

Date of experience: August 2, 2019
Linda R.
1 review
0 helpful votes
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Great
August 2, 2019

Great

Date of experience: August 2, 2019