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Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Competitive price and easy to navigate. The shipping got delayed which wasn't ideal
I received the wrong item and I returned it.
Delivery was quick. The parts worked great! Thanks so much!
Perfect fitment.
We were happy to find the part in stock since we needed it for a customer very quickly. We asked for it to be over nighted and it took four days for it to get here. That was not cool with the customer. The product was fine and it was just what we needed.
Very fast shipping and price for the part to replace defective piece. Searched various websites and it was near the top in terms of best price and fast shipping.
Good
Easy to get original parts I needed OEM parts not cheap imitation parts.
Your company delivered high quality.
Thanks, till next time
The item was a bit pricey, but I'm satisfied.
I had to return the first motor I ordered. Christopher was amazing! His support was "Top Shelf."
The second motor is installed and working fine. Thanks.
There was no feedback from company whatsoever. Fortunately I had the foresight to print my invoice when I ordered otherwise I would have had no record of it. Company did not send even an email acknowledging my order, much less letting me know its status. The invoice has no contact info on it - no email address, no phone number, not even a website URL. 6 days after placing my order, checking it online, after having to search for the URL, status was given as "Processing". 3 days later it showed up. Very unhappy with that aspect of ordering. However, they did have the right part at an acceptable price, though shipping was actually a higher cost than the part, and they did send it, so at least the overall transaction was a success.
Fixed problem.
Super easy to order and quality of product is perfect - thank you!
Overall very good!
Wonderful experience. Thrilled you accept AMEX.
Placed a order with them because the part would be delivered before a weekend.
I then get a email saying the part will be delayed for 3 more days. Tried calling and pay for expedited shipping, no can do. BE careful- they will bait you with shipping!
Your price was 327% higher than other offer's on line. I thought I was working with the original mfgr not a resale agent.
Nice
No complaints, fast service and delivery and the part was the correct item.
Ok