Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Lalana C.
1 review
0 helpful votes
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Competitive price and easy to navigate
September 24, 2019

Competitive price and easy to navigate. The shipping got delayed which wasn't ideal

Date of experience: September 24, 2019
Sandra B.
1 review
0 helpful votes
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I received the wrong item and I returned it
September 24, 2019

I received the wrong item and I returned it.

Date of experience: September 24, 2019
Elizabeth S.
4 reviews
0 helpful votes
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Delivery was quick
September 23, 2019

Delivery was quick. The parts worked great! Thanks so much!

Date of experience: September 23, 2019
Ron P.
1 review
0 helpful votes
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Perfect fitment
September 23, 2019

Perfect fitment.

Date of experience: September 23, 2019
Matthew B.
1 review
0 helpful votes
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We were happy to find the part in stock since we needed it for a customer very quickly. We asked for it to be over nighted and it took four days for it to get here. That was not cool with the customer. The product was fine and it was just what we needed.

Date of experience: September 23, 2019
Ricky Y.
1 review
0 helpful votes
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Very fast shipping and price for the part to replace defective piece. Searched various websites and it was near the top in terms of best price and fast shipping.

Date of experience: September 23, 2019
michael N.
5 reviews
0 helpful votes
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Good
September 22, 2019

Good

Date of experience: September 22, 2019
Abel B.
1 review
0 helpful votes
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Easy to get original parts I needed OEM parts not cheap imitation parts.
Your company delivered high quality.
Thanks, till next time

Date of experience: September 22, 2019
Toi F.
1 review
0 helpful votes
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The item was a bit pricey, but I'm satisfied
September 21, 2019

The item was a bit pricey, but I'm satisfied.

Date of experience: September 21, 2019
Robert H.
3 reviews
0 helpful votes
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I had to return the first motor I ordered
September 21, 2019

I had to return the first motor I ordered. Christopher was amazing! His support was "Top Shelf."

The second motor is installed and working fine. Thanks.

Date of experience: September 21, 2019
Bob C.
1 review
0 helpful votes
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There was no feedback from company whatsoever
September 21, 2019

There was no feedback from company whatsoever. Fortunately I had the foresight to print my invoice when I ordered otherwise I would have had no record of it. Company did not send even an email acknowledging my order, much less letting me know its status. The invoice has no contact info on it - no email address, no phone number, not even a website URL. 6 days after placing my order, checking it online, after having to search for the URL, status was given as "Processing". 3 days later it showed up. Very unhappy with that aspect of ordering. However, they did have the right part at an acceptable price, though shipping was actually a higher cost than the part, and they did send it, so at least the overall transaction was a success.

Date of experience: September 21, 2019
Donald H.
1 review
0 helpful votes
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Fixed problem
September 21, 2019

Fixed problem.

Date of experience: September 21, 2019
Janne O.
1 review
0 helpful votes
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Super easy to order and quality of product is perfect - thank you!

Date of experience: September 20, 2019
Michael W.
4 reviews
0 helpful votes
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Overall very good!
September 20, 2019

Overall very good!

Date of experience: September 20, 2019
Cynthia K.
1 review
0 helpful votes
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Wonderful experience
September 19, 2019

Wonderful experience. Thrilled you accept AMEX.

Date of experience: September 19, 2019
New York
1 review
2 helpful votes
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Can't deliver when stated
September 19, 2019

Placed a order with them because the part would be delivered before a weekend.
I then get a email saying the part will be delayed for 3 more days. Tried calling and pay for expedited shipping, no can do. BE careful- they will bait you with shipping!

Date of experience: September 19, 2019
Mel A.
2 reviews
0 helpful votes
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Your price was 327% higher than other offer's on line. I thought I was working with the original mfgr not a resale agent.

Date of experience: September 19, 2019
william U.
3 reviews
0 helpful votes
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Nice
September 19, 2019

Nice

Date of experience: September 19, 2019
Michael C.
1 review
0 helpful votes
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No complaints, fast service and delivery and the part was the correct item.

Date of experience: September 18, 2019
Debra B.
1 review
0 helpful votes
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Ok
September 18, 2019

Ok

Date of experience: September 18, 2019