Genuine Replacement Parts
business logo of Genuine Replacement Parts

Genuine Replacement PartsReviews 10,768

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey star
grey star
grey star
grey star
grey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

lito m.
1 review
0 helpful votes
Follow lito m.
Unfollow lito m.
Share Review
Report Review

2x the price of local supply
March 15, 2020

2x the price of local supply

Date of experience: March 15, 2020
Joe U.
2 reviews
0 helpful votes
Follow Joe U.
Unfollow Joe U.
Share Review
Report Review

Service/delivery were ok but, sheesh, why are parts prices so high!?

Date of experience: March 15, 2020
Marcus G.
1 review
0 helpful votes
Follow Marcus G.
Unfollow Marcus G.
Share Review
Report Review

Price was about 15% higher than elsewhere but decided to go with you based on shipping speed. Package and item arrived better than others bought before.

Date of experience: March 15, 2020
Michael C.
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Quick, easy and delivered quickly
March 14, 2020

Quick, easy and delivered quickly.

Date of experience: March 14, 2020
Nolan P.
1 review
0 helpful votes
Follow Nolan P.
Unfollow Nolan P.
Share Review
Report Review

Simple and reasonable
March 14, 2020

Simple and reasonable

Date of experience: March 14, 2020
Thomas G.
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Easy to find the right part
March 14, 2020

Easy to find the right part

Date of experience: March 14, 2020
Crysti E.
1 review
0 helpful votes
Follow Crysti E.
Unfollow Crysti E.
Share Review
Report Review

Fast Service!
March 14, 2020

Fast Service! Right parts. Pay attention to whether you need only 1 piece or a set. I ordered 1 pc thinking it was a set and had to reorder for the opposite side bcuz I needed a total of 2 pcs a left and right side. It wasn't a big deal except you pay double the shipping and when the parts are only $5 or less and shipping is more than cost of part, that was a costly mistake on my part.
100% pleased with company and their services.

Date of experience: March 14, 2020
Susan W.
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

Having the model number made this super easy!
March 14, 2020

Having the model number made this super easy!

Date of experience: March 14, 2020
Harry N.
1 review
0 helpful votes
Follow Harry N.
Unfollow Harry N.
Share Review
Report Review

Fast delivery, product was exactly what I ordered

Date of experience: March 14, 2020
MARTIN M.
1 review
0 helpful votes
Follow MARTIN M.
Unfollow MARTIN M.
Share Review
Report Review

PERFECT SELECTION, SHIPPING OPTIONS PERFECT
March 14, 2020

PERFECT SELECTION, SHIPPING OPTIONS PERFECT. INSTALLING PART WAS SOOOO EASY AND TOGETHER. REPLACING THE BELT WAS DIFFICULT BUT INSTALLING THE MOTOR WAS VERY EASY AND REWARDING. DID SEVERAL LOAD OF LAUNDRY AS SOON AS MACHINE REFITTED.

Date of experience: March 14, 2020
Nache B.
1 review
0 helpful votes
Follow Nache B.
Unfollow Nache B.
Share Review
Report Review

Fair pricing, cheaper than Whirlpool site
March 14, 2020

Fair pricing, cheaper than Whirlpool site.

Date of experience: March 14, 2020
Cathy L.
1 review
0 helpful votes
Follow Cathy L.
Unfollow Cathy L.
Share Review
Report Review

Excellent!
March 13, 2020

Excellent!

Date of experience: March 13, 2020
sam A.
2 reviews
0 helpful votes
Follow sam A.
Unfollow sam A.
Share Review
Report Review

Simple and straight forward
March 13, 2020

Simple and straight forward. No wasted time on Web Site. Delivery time was minor issue. Ordered Tuesday afternoon, shipped from warehouse late Wednesday with 3 day USPS delivery schedule and arrived before 11 am on Saturday morning in small town 25 miles from Colo Springs. Competition would have delivered by Friday but at 15% more cost.

Date of experience: March 13, 2020
Andrew D.
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

Easy Ordering
March 13, 2020

Easy Ordering

Date of experience: March 13, 2020
Dana G.
1 review
0 helpful votes
Follow Dana G.
Unfollow Dana G.
Share Review
Report Review

Received parts in record time
March 13, 2020

Received parts in record time. Repaired the dryer and it's running like new!

Date of experience: March 13, 2020
Crystal S.
1 review
0 helpful votes
Follow Crystal S.
Unfollow Crystal S.
Share Review
Report Review

Quick and easy to find what I was looking for, price seems reasonable. It fixed my problem!

Date of experience: March 13, 2020
Lisa W.
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

Super easy and the diagrams of where the parts are on the fridge is VERY helpful.

Date of experience: March 13, 2020
Jon H.
2 reviews
0 helpful votes
Follow Jon H.
Unfollow Jon H.
Share Review
Report Review

Found part cheaper and shipping was less
March 12, 2020

Found part cheaper and shipping was less. The part installed fine with provided instructions and wiring adapter kit.

Date of experience: March 12, 2020
Janet L.
3 reviews
0 helpful votes
Follow Janet L.
Unfollow Janet L.
Share Review
Report Review

Faster than expected delivery
March 12, 2020

Faster than expected delivery. Thank you

Date of experience: March 12, 2020
Alban M.
1 review
0 helpful votes
Follow Alban M.
Unfollow Alban M.
Share Review
Report Review

Very friendly and easy website to use
March 12, 2020

Very friendly and easy website to use. I had a problem and I called CSR and only waited about 30 seconds before I got a live person.

Date of experience: March 12, 2020