On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
We monitor reviews for authenticity
Easy peasey.
Thanks for the help. Excellent service and website was easy to use.
I received the ice maker in record time. Out with the old and in with the new in about one hour. Most of the time was consumed by shutting of the water and power and looking for the screws I dropped in the freezer!
A good experience and the replacement works perfectly!
Easy shopping items looks exactly as mine.After YouTube video everything went like clockwork and very happy with parts and finished results
Very helpful fixed my refrigerator saved hundreds
Quick & easy. Part in stock at a reasonable price.
Quick, easy great photo to ensure I was buying the correct part
Fast and easy. Had what I needed. The first shipment was damaged when I received it, but was replaced immediately.
Genuine part and delivery at a reasonable price.
The part came on time, and fit perfect.
Door gasket shipped and arrived quickly. Since I'm a "do it yourselfer" it would have been nice to have a diagram or instructions. Previously someone installed the old seal/gasket backwards so I copied that and it wouldn't seal. Thankfully YouTube has some videos.I have now reinstalled it correctly.
Overall a great experience.
Great place to order from.
Awesome price and quick delivery!
Shelf worked as showed and was compatible with my refrigerator. Piece was delivered within estimated delivery dates and perfectly fit in the refrigerator.
Great job
Return merchandise to company after receiving 7 days prior. The merchandise is new and unused and return pay by our own money to ship it back to the company. I contact to company several time requesting refund for my 85 years old mother-in-law gasket freezer which after given the model number, still ship the wrong parts.
The original box was water damage, so return in a new box via post office. Company refused to issue refund because it was not in original box, but I explain what happen to the box and return it in new box without using the product still new.
The company fraudulent misrepresent their return policy and use of bullying and intimidating to their customer. I am trying to resolve this issue for my 85 mother in law freezer gasket.
I believe the company is using bait and switch on their customer by stating one thing and not abide to their own return policy. After further research, I see this has happen to other customers.
I file a formal complaint to BBB, FTC regarding their tacks on elderly
Quick and easy finding and ordering the correct part & fast shipping. I highly recommend!
Only site that had the correct part
The part wasn't the one to fix the oven but that wasn't your fault. I thought shipping was way too expensive for the part.could have been sent in a padded envelope.