Genuine Replacement Parts
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Genuine Replacement Parts

How would you rate Genuine Replacement Parts?
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Robert J.
13 reviews
0 helpful votes
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Everything was great
January 8, 2020

Everything was great. There was some delay in notification on when the order would be shipped. I believe that was due to the holiday time period in which my order was placed.

Date of experience: January 8, 2020
Brooke N.
2 reviews
0 helpful votes
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Website was easy to navigate
July 13, 2020

Website was easy to navigate. Found my part immediately. Cost was very reasonable. Will be my go to for replacement parts. My part arrived within 3 days! Glad I found you guys!

Date of experience: July 13, 2020
A R.
1 review
0 helpful votes
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Best price for an overpriced item by the manufacturer. Shipping was quick and the item worked as needed. No complaints in the overall ordering and processing

Date of experience: December 30, 2014
Richard P.
1 review
0 helpful votes
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I received what was ordered quicker than I expected. The part was the correct item and I am extremely pleased my Man Cave beer fridge is up and running.

Date of experience: November 3, 2015
Jerry R.
1 review
0 helpful votes
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Part arrived timely but I ordered wrong part
December 26, 2014

Part arrived timely but I ordered wrong part. Have contacted Customer Service and have returned part for credit. Will order correct part from you soon. Thanks

Date of experience: December 26, 2014
Kurt M.
3 reviews
0 helpful votes
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Impressed with shipping and quality of the product. Wish this product was not as expensive, but it was also the best price I could find for the high quality.

Date of experience: January 22, 2015
Sheila P.
3 reviews
0 helpful votes
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It was very easy to find what I was looking for. The only problem I had was actually with the internet, for some reason it ordered the items 3 times. So now I have paid for 3 blind bracket sets :/

Date of experience: August 1, 2017
Donna H.
1 review
0 helpful votes
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The part I purchased was a seal for a dryer door, there was no adhesive included with the part. So now have to purchase adhesive at local hardware store

Date of experience: June 22, 2017
Kimberly B.
1 review
0 helpful votes
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Quick and easy to find the part by part number, vs sifting through all the options and matching it up and probably getting the wrong thing, on other sites.

Date of experience: March 8, 2019
Robert H.
3 reviews
0 helpful votes
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I had to return the first motor I ordered
September 21, 2019

I had to return the first motor I ordered. Christopher was amazing! His support was "Top Shelf."

The second motor is installed and working fine. Thanks.

Date of experience: September 21, 2019
Carolyn D.
2 reviews
0 helpful votes
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Excellent experience
July 9, 2020

Excellent experience. I received the water pump I ordered, in excellent condition, and in a timely manner. Washing machine is up and running again. Thank you!

Date of experience: July 9, 2020
John F.
3 reviews
0 helpful votes
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Got the part on time and a local repair man installed it and washer is again running fine. This part was the reason the washer had failed. Very satisfied.

Date of experience: August 27, 2020
Dennis B.
1 review
0 helpful votes
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I ordered the wrong valve on order 2642523 which
October 8, 2020

I ordered the wrong valve on order ******* which. I will be returning for credit. Replaced by this order. Have returned wrong part, waiting for refund

Date of experience: October 8, 2020
Texas
1 review
0 helpful votes
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Great experience
March 11, 2023

Quick ordering, quick delivery. Part works great! No more laundry mat visits! Yay!

Date of experience: March 11, 2023
Iowa
1 review
0 helpful votes
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Replacement Ice Maker
February 23, 2023

It arrived in perfect condition and it works perfectly! Thank you so much!

Date of experience: February 23, 2023
Libertyville B.
1 review
0 helpful votes
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Experience was good
August 10, 2017

Experience was good. Part was the correct part, although it did not fix my problem and because it is an electrical part, I can not return it. Lesson learned, otherwise good site for parts.

Date of experience: August 10, 2017
Louis W.
1 review
0 helpful votes
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I thought that this item was not available
June 14, 2016

I thought that this item was not available. I hope that the one you send fits my stove.

14 June: It fits well. It is the original, hard to find part for my stove.

Date of experience: June 14, 2016
Earon M.
1 review
0 helpful votes
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I would appreciate more detailed photos of the item that I"m buying and the manufacturer model numbers and part numbers that these products replace. That would make it more helpful to shop with you.

Date of experience: February 22, 2016
Fran H.
1 review
0 helpful votes
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Answered my question very quickly
April 26, 2020

Answered my question very quickly. Advised me on the correct part to buy. Quick shipping. The video made it very easy to learn how to replace the part. Really great all the way around!

Date of experience: April 26, 2020
VAN M.
1 review
0 helpful votes
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CROSS-REFERENCE FROM WHIRLPOOL ORIGINAL PART TO OEM PART WAS EASILY ACCOMPLISHED
Wrong part was received. It had a wired tag on the part that was the correct part number, but was the incorrect part. I am currently dealing with customer service to get the situation corrected.

Date of experience: August 18, 2020

Overview

Genuine Replacement Parts has a rating of 4.6 stars from 10,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
285
value
296
shipping
308
returns
146
quality
279
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