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Geniecompany.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Geniecompany.com ranks 61st among Garage Door sites.
Bought a Genie garage door opener and there were several parts missing and the manual says do not return to store and they give a number to call. Took them over 2 hours to return my call and the they stated I will have to pay a processing and postage fee to get the parts they shorted me! I told them it is 100% unacceptable and I wanted to speak to a supervisor-well that got me a promise they would call me in 2-4 DAYS-this company is to be avoided. I should have stayed with Chamberlain as they have been excellent.
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