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GENCO Marketplace

How would you rate GENCO Marketplace?
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Florida
1 review
12 helpful votes
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Bought a lot of brand new clothes with tags attached, shelf pulls. They were all very high end popular brand names (or so I thought). I received a box of junk brand names and not one had a tag! NOT ONE. Filed a dispute, of course they declined it! Piece count was all wrong, not to mention it was all a bunch of garbage! In other words I got robbed. Useless company. Beware!

Date of experience: September 26, 2014
Michigan
3 reviews
12 helpful votes
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After reading the poor reviews Im not surprised about this company. I wouldnt spend a dollar on a business who doesnt care about their website appearance. I sign up, confirm but not a single location to find listings for any products? Plus half of the site is cut off on my phone. So I cant even read it. Bad coding. Just a waste of time. Not worth the risk of spending money on. The reviews speak for itself.

Date of experience: May 20, 2018
California
1 review
1 helpful vote
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Broken watches
October 4, 2020

We bought a packet of watches and 25% ended up being broken, missing parts, and needed a battery. I believe that there will always be a certain percentage of watches that will need to be repaired in every packet. Not worth the effort and time.

Date of experience: October 4, 2020
Ohio
1 review
8 helpful votes
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I have purchased twice crom Genco in their pallet lot auctions. The first time I bought 4 lots of Ultra HD tv's which were supposedly overstock and liquidations. Not one of the tv's were salvageable due to they all had broken screens. Really... all 27 of them!

My second experience, thinking the first was just dumb luck, I purchased 2 pallets of HD tv's. 12 4k ultra high def tv's all listed as a liquidation by the customer. When I went to pick them up at thejr warehouse, every box was mangled and looked lime someone was jumping on them. Again... NOT ONE of the tv's had an intact screen! Genco's response to my complaints..."we're not responsible."

I have now been ripped off and scammed twice and will never grace Genco with my business and money again. Its pretty sad when you treat your customers this way.

Date of experience: May 25, 2017
Florida
1 review
1 helpful vote
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This company is owned by Fedex which surprises me that they would run an operation that is at it's core dishonest. They tag every product, so they know exactly what they are giving you. They also remove tags that state product condition so they can sell it as customer returns. But it's not customer returns, at one point it might of been but it has been processed through many times and you get what's left at the end. They know this, there is no way they can't. A very long time ago you might of been able to get a good deal but not anymore. The most recent deal I did was about $22,000 and I'll be luck to break even, even after I put many many man hours in to going through it and selling it. When you go through the items and see how they removed tags, you know they are running a fraudulent operation. They remove tags that say the product is salvage or damaged, and they remove them, so they can say it's customer returns. Matt Thompson the guy who sells most of it now, has to know, and I'm sure spends his days putting out fires from upset companies. Once you buy there is no way to get your money back. The company itself is named after a mafia owned company in The Godfather, so you just have to think about how they are going to treat you. If you are trying to start a reselling business stay way or pay half or less of what they are asking.

Date of experience: September 11, 2019
GB
1 review
0 helpful votes
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My order arrived 39minutes after I placed the order. Amazing warp speed. Cannot fault the service and also brilliant communications. Thank you. Will use again.!

Date of experience: August 25, 2021