DO NOT order from this company! They will also sign up for a $19.99 monthly subscription without your knowledge! You will never receive the product or see a refund!
Do not use a credit card to buy anything online from them. I was charged for a subscription. Nowhere on any of my order confirmations was that indicated.
Hi Linda, thank you for taking the time to share your feedback with us. We appreciate your honesty and value your opinion. Please feel free to reach out directly to our customer support team at support@gearelevation.com or call us at 888-353-8373, and we will be more than happy to assist you further.
STAY AWAY FROM THIS DODGY BUSINESS! I bought the foot spa, which seems to be a bogus product - but I can put that down to "may bad" for ordering stuff from the internet. BUT they have now put me onto a recurring payment for something? Their "contact us" on their web page goes nowhere so my only alternative was to cancel my credit card. This is going to be wildly inconvenient. If i could give these dodgy bastards a negative review I would.
Hi Helen! We sincerely apologize for the inconvenience. When you purchased IonPure foot detox, you checked a box indicating that you’d like to become a part of the exclusive Gold membership. If you decide that this isn’t for you, I understand. Your satisfaction is important to us and we want to make this right for you. Please send us an email at support@gearelevation.com and we will cancel the membership moving forward.
This company is some crook's. Never sent me all of my items that I had ordered an than signed me up for some stupid gold membership that I don't even recall excepting. Don't do business with them.
Hi Daniel, thanks for leaving a review! We would like to sincerely apologize you did not receive all the items you ordered. Please reach out to us at support@gearelevation.com or call us at 888-353-8373. We’ll work with you to resolve this issue. We'd also want to apologize about the gold membership subscription. When you purchased an item, you might have checked a box indicating that you’d like to become a part of the exclusive Gold membership. For future reference, you have actually option to uncheck the box if you don't wish to be part of the program.
My package was seized for containing counterfeit postage and I cannot pick it up ever, because now it is considered USPS property. I hate this site. This site sucks, just go to Etsy.
Hi Morgan! Thank you for your review. We would like the opportunity to investigate your feedback further. Please feel free to send us an email at support@gearelevation.com or call our team at 888 353-8373. We’ll work with you to resolve any issues as quickly as possible.
Found a beautiful set of wine glasses. They're elegant and perfect for entertaining. The packaging ensured they arrived safely and in perfect condition.
Hi Janessa! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
I ordered the Elevation foot bath with several of it's accessories since January of 2021... This is September 23,2021 and I have Not received the foot bathe etc... I wrote several emails and finally someone responded and promised to send and I emailed back thanking them... BUT UP TILL NOW, ALMOST $300 purchase is gone and this is very sad
Hi Nkese, thanks for leaving a review! We would like to apologize if your experience at Gear Elevation didn’t quite match your expectations. We want to make thing right for you and we would like the opportunity to investigate your feedback further. Please reach out to us at support@gearelevation.com or call us at 888-353-8373. We’ll work with you to resolve this issue.
Ordered a smartwatch that exceeded my expectations. It's stylish and packed with features. The live chat support was very helpful in answering my questions.
Hi Patrick! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great customer service and products to awesome customers like you. Thanks again!
Found the perfect desk lamp for my study. It's bright and adjustable. The customer service was very helpful when I needed to make a change to my order.
Hey there, Sylas! We appreciate you taking time to write a review. We’re delighted to hear that liked the desk lamp you received from us. Your feedback is greatly appreciated, and we look forward to serving you again. Have a wonderful day!
Bought a new smartwatch that's packed with features. It's stylish and functional. The customer service was very helpful when I needed assistance with the setup.
Hi Carl! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
Just got a cozy throw blanket. It's soft and the perfect addition to my living room. The quick delivery and excellent quality made for a great purchase.
Hi Nelson! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
The smart scale I bought is fantastic. It syncs effortlessly with my phone and tracks all the data I need. Really helps me stay on top of my fitness goals.
Got a new set of resistance bands for my workouts. They're durable and provide great resistance. The detailed product descriptions helped me choose the right set.
Hi Tyson! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
You people are the best. I loved my purchase so much that I kept it for myself.
I will definitely be a repeat customer and will recommend Inspire Uplift to family and friends.
Thanks for your review, Armani! I’m so happy to hear the product is working well for you. We love hearing from our customers and we’re always looking for ways to improve our products. If you have further questions or concerns, please reach out to us at support@gearelevation.com or call us at 888-353-8373.
Found a fantastic DIY craft kit. It's been a fun project, and the quality of the materials is top-notch. The website was easy to navigate, which made the purchase smooth.
Hi Morgan! Thank you for writing a review. We're happy to hear that your shopping experience with us went great. We look forward to your next visit!
Found a great set of wireless earbuds. The sound quality is fantastic and they're very comfortable. The customer service was very helpful when I had questions about the warranty.
Hi Bailey! We're so glad to hear that you love your wireless earbuds. Thank you for your positive feedback on our customer service as well. We hope to serve you again soon!
My husband and I use this for a detox 3 times a week and it really works. It has made our feet and legs feel much better. It is pretty gross what's left in the water, and you don't feel any pain.
I ordered 1 fairly costly item over 3 months ago. I have STILL NOT RECEIVED THE ITEM.
At first the emails showed concern and remarked they were working on getting the item shipped. However, I have not heard from them in several months after repeated emails and attempts to contact them. I have requested a refund with no response. On hold for over 4 hours when I called.
Never got ANY RESPONSE by phone and only auto replies by email.
Basically, they have stolen over $1500 at this point.
NO ITEM, NO REFUND, NO RESOLUTION.
DO NOT TRUST THIS COMPANY. DO NOT GIVE THEM YOUR MONEY.
Hi MM! We appreciate you letting us know about this issue. We would like to apologize if your experience at Gear Elevation didn’t quite match your expectations. We would like the opportunity to investigate your feedback further please feel free to reach out to our customer support team at support@gearelevation.com or call us at 888-353-8373 We look forward to speaking with you and resolve this issue accordingly.
Found a beautiful piece of jewelry that's become my new favorite. It's well-made and arrived in a lovely box. The shipping was fast and the product exceeded my expectations.
Hi Sonia! Thank you so much for the positive rating. We're happy that you're happy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’d love to continue providing great products to awesome customers like you. Thanks again!
Got a pair of noise-cancelling headphones. They work solid, blocking out much of the background noise. The detailed reviews on the site helped me make the right choice.
Overview
Gear Elevation has a rating of 2.7 stars from 180 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gear Elevation most frequently mention credit card, foot bath and tracking number. Gear Elevation ranks 2nd among Foot Care sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer! Thank you for your review. We would like the opportunity to investigate your feedback further. Please feel free to send us an email at support@gearelevation.com or call our team at 888 353-8373. We’ll work with you to resolve any issues as quickly as possible.