I should have listened to the bad reviews and ignored the better ones. I ordered four FULL SIZED posable skeletons. I read through the reviews. People seem pretty happy with them. They said they were full human size skeletons. However, I got four tiny, 16 in, fetus sized skeletons. I didn't bother opening the package. I paid $71.45 for this garbage. I called customer service. I was told that the company does not provide shipping labels. They said I can return it for a "full refund" minus shipping. I tried to explain to them that a full refund means everything that I paid for including shipping. Initially I did not pay for shipping. Shipping was free but now I'm being charged 10% of what I paid for shipping. We went back and forth. The guy kept telling me that I could return it for a full refund but I would have to pay for shipping. We went in circles with this. I also tried to explain to him that full-sized does not mean 16 in. So they didn't send me what I believed I was ordering. He then said on the website way at the bottom, in smaller letters, it says that the skeleton is 16.5 in. However, everywhere else on the website, including reviews, it states the skeletons are full human size. I informed him that the website was deceitful. I informed him that the shipping and exact size of the skeleton he mentioned was not clearly visible. I had to search hard to find any of this information. Any reputable company would have this information listed were the buyer can clearly see it. I also informed him that the website should actually say full fetus size skeletons. I also informed him that there's nowhere on the website that says you have to pay for the shipping when you make a return. He finally ended up giving me a refund minus the amount for shipping. He said I don't have to ship the item back. When I argued that I was still missing $10, that the amount he's refunding me is less than what I paid for, he said that what he took off wasn't the shipping. It was the non-existent shipping protection and taxes. Strange how when I was ready to return it I just needed to pay shipping. Strange how now that he's doing me a "favor" he has to take off the "shipping protection" and taxes. He had the audacity to offer me $71.45 worth of store credit if I returned the items. I told him I was never ordering from the store again so I didn't want credit. Then he had the audacity to offer me 25% store credit to keep the items. When I declined he offered me 50% store credit. He said he was giving me a full refund. In the end I ended up taking the PARTIAL refund of $61.16. This company doesn't know what the meaning of full is. I will never order from this company again.

Excellent gear! Delighted with my purchase!

Phenomenal product! It brought new life to my endeavors. Could not be more satisfied!