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Gardener's Supply Company has a rating of 1.3 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gardener's Supply Company most frequently mention customer service, credit card, and planter box problems. Gardener's Supply Company ranks 103rd among Gardening Supplies sites.
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I have several of their copper plant trays that I use instead of plant saucers. They look good and do not leak or turn green. Last week I ordered two more of these tray sets. A few hours after I placed the order, I discovered that I needed a third set. The person I spoke to at Gardener's was very pleasant and accommodating. Although she could not change the original order, she gave me a discount on the second order in order to minimize the increase in shipping costs that would be generated by having two orders instead of one.
I ordered a seed starting kit and mix from Gardeners Supply Co. (Total $70+!) After 11 days, I checked on my order status, and it's still "processing." Hasn't even shipped yet. When I called customer service, was there was a 23-minute wait to speak with a rep. Unacceptable. If I had checked reviews of the company, I never would have ordered from them. Avoid!
I am a Master Gardener and I love your products. Recently I have bought over 20 of the water reservoir container gardening accessories and they are great. I have spent money over the years with your company and I am absolutely appalled that you have the nerve to charge $20 shipping I'm a box that weighs less than 2 lb! It's absolutely unacceptable and I really do not want to do business with you anymore until you do something about this. In this day and age when 90% of the companies provide free 2-day shipping you should be ashamed. Thank God I had another coupon found to the internet but I still believe it's wrong that you charge so much for shipping I really do. A longtime customer who may not come back.
They have some really unique pest control solutions for your garden that I didn't find elsewhere. We had a big insect/mouse problems and solved it using gardeners
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Gardener's Supply is America's number one resource for gardening. Raised Beds, Pots and Planters, Supports, Soils and More. 100% Satisfaction Guaranteed. Gardener's Supply
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