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G2A
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G2A

g2a.com
Samuel P.
Indiana
96 reviews
307 helpful votes
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Kotaku recently revealed that G2A is breaching buyer trust and potentially committing a felony in how they are handling negative coverage of their brand.

https://kotaku.com/shady-market-g2a-offers-to-pay-journalists-to-run-pre-w*******979

Note: This is probably illegal and they will be facing legal action.

"The email in question, which Kotaku has viewed, was sent to multiple members of the media, including one who posted a screenshot of it on Twitter earlier today, sparking widespread discussion and anger. The email asked press to cooperate with G2A in the name of improving "our brand awareness and public image, especially among the indie and smaller game developers.""

They are threatening journalists to support their scam. An endless number of indie developers have accused them of selling illegal keys over the past 5 years. 5 years. They have done nothing to solve the issue.

Date of experience: July 8, 2019
GB
4 reviews
39 helpful votes
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I'd recommend avoiding them as I believe it is unsafe to trust them with your money.

I've made three purchases from G2A with no specific problems aside from the way they constantly try to badger you into buying G2A Shield.

But this last was a game code which Steam tells me is already in use. I've reported it and got no response inside 26 hours. No refund, no apology.

Date of experience: July 19, 2018
Virginia
5 reviews
37 helpful votes
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The site is known for selling grey market keys that have very rarely been deactivated by the developer ( I can think of two occasions). Even if this happens they seem to take care of their customers by offering replacement keys. These grey market keys are often times stolen or from people pretending to be press or youtube reviewers.

Other than all that I've never once had a problem with this site. It sells games much cheaper because they are all third-party key resellers even if it is a bit sketchy where these keys come from. They still never wronged me personally. I try whenever possible to buy directly from developers when I can and I encourage everyone else to do so as well. But money is tight and we all love games so we have options like this.

Date of experience: November 8, 2015
Israel
1 review
1 helpful vote
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It's already the fifth time I buy from them and never had a problem :) All the keys I got were working and the price is much lower than Steam or Origin... I really recommend visiting their gaming sales page where you can find some nice deals and coupons :) https://www.g2a.com/r/gamingsales
Enjoy!"

Date of experience: November 20, 2014
Nigeria
7 reviews
1 helpful vote
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Trusted
March 2, 2023

G2A.com is a best site for buying gift card I may say. I successfully bought a gift card from this site and it was delivered immediately. I would have given them a 5-star but the site is too sensitive and sometimes don't take $#*! from anyone

Date of experience: February 28, 2023
Netherlands
3 reviews
0 helpful votes
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Good service
October 17, 2018

G2A is one of my favorite services to use when buying games. I can always find good discounts on the titles I want to buy. I also use G2A wallet quite often. Just watch out for their forced G2A plus subscription when buying things.

Date of experience: October 16, 2018
California
31 reviews
81 helpful votes
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A lot of scamming
January 30, 2019

This site has many low sellers of high priced items but beware many sellers scam you after payment buy at caution! When its good its good but when its bad its really bad. Lately sellers have been way more lenient especially with the rating scale you know which to avoid.

Date of experience: January 30, 2019
Algeria
1 review
1 helpful vote
Follow Luis B.
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Every purchase is fast delivered and always valid!
G2A got good offers en fair prices, OFr instance COD black ops iii for 36$, it's really cheap https://www.g2a.com/r/cod_-black_-ops-iii-_steam-cd-key-global

Also the 24/7 service is ideal.

Date of experience: November 14, 2015
New York
1 review
2 helpful votes
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Great prices
November 22, 2018

Great prices, selection can be a bit limited.

Mostly only had positive experiences with these guys.

There was once when they were doing a promotion that involved a checkout code and I forgot to enter the code at checkout and they wouldn't let me redo the order with the code because the order had already gone through and the keys had been sent, they also mentioned that they "sell at minimum profit", whichbut I understand and it was my fault. Plus, they were refreshingly honest which I appreciated all the more.

Date of experience: November 22, 2018
Alabama
26 reviews
90 helpful votes
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I havent had many transactions on g2a.com. I have purchased 2 games on the site; Black ops 3 (34.95 USD) and CoD Ghosts (7.93 USD). I have had a 100 percent success rate.

You can, however, believe some of the horror stories online about invalid keys and the terrible refund process. I have had close friends use the site and receive those invalid keys only to be told by G2A that the key was legitimate and unused. Even purchasing g2a shield will not guarantee a refund. Luckily, my friends used paypal who quickly refunded their money after confirming with Steam that the code had previously been used or is not valid.
One thing I can suggest is taking screenshots of you transaction. When your key first comes onto the screen, take a screenshot. When you are entering the key into the gaming platform (steam/origin/psn etc) and before confirming, take a screenshot. After confirming, take a screenshot of whether or not the key was accepted or rejected. This will help you to confirm that you entered the key exactly as it was given to you. If something does go wrong, you can submit these screenshots as evidence.

Overall I have had a good experience with g2a. Unfortunately your mileage may vary.

Date of experience: January 8, 2016
Spain
1 review
0 helpful votes
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The site is garbage
September 1, 2024

The site is garbage
Sellers sell garbage, and customer support does not respond! The site is garbage

Close this scammers website

Date of experience: September 1, 2024
GB
1 review
0 helpful votes
Follow Dominic H.
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ABSOLUTELY DISGUSTING SCUMMY COMPANY! TAKING MONEY OFF PEOPLE AND PROVIDING FAKE CODES AND THEN IGNORING REFUND REQUESTS. I BOUGHT ROBUX KEY FROM THE SELLER Ultimate_choices AND I AM FUMING!

Date of experience: September 1, 2024
GB
1 review
0 helpful votes
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Shocking
March 2, 2024

So … this time last year I had a bad experience and lost a Steam gift card to the absolute criminals!

This year stupid me went back for another and I went to redeem the code and lo and behold it's been redeemed already.

This is the catch as the seller knows fine well Steam won't give me details of the card or anything else only the seller can get this info! They know this and I'm not the only one who this specific seller does it to as the exact same issue with another customer that same day for the same product at the same price!

The second time this has happened do yourself a favour and avoid them specifically seller Ultimate_choices

The order number **************

They could easily have put this right but they are hoping I back down! Shocking

Date of experience: March 2, 2024
Massachusetts
1 review
0 helpful votes
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This is a Scam!
April 3, 2024

I just bought two software and they sent me invalid keys. I contacted them and got a reply. I kept having issues and I can't contact them anymore. They don't respond to the original message, and when I try using "Contact the seller" the message can't be sent.

Date of experience: April 3, 2024
Texas
1 review
4 helpful votes
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Scam website
February 13, 2022

I've used G2A several times previously no issues. I had a friend who wanted me to come back and play Destiny 2, so they ordered me Beyond Light Deluxe. A month after the game somehow gets taken off my steam and all that's left is a notification that someone refunded the key and the item has been removed from my account. Can't contact the scam seller cause why would a scammer reply. 7 days later I try to the money back guarantee which I get replied to saying I need to go to a police station and file the theft and get official paperwork proving this and then they can start the refund process. I have never seen a practice like this and they did it cause 90% of people will just move on. So in closing, yeah it's just a scam website and you can't trust even high rated sellers.

Date of experience: February 13, 2022
California
1 review
0 helpful votes
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Sold me a bad card.
November 20, 2023

Card has money but not properly activated. After trying to work with seller who takes days to answer between comments. I contacted G2A and they tell me only seller can fix it. Seller refuses. Stay away from this corrupt company.

Date of experience: November 20, 2023
Canada
1 review
1 helpful vote
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Bought a windows 10 key from here and would not activate, called Microsoft to confirm, they confirmed it as an invalid key already in use. Company has been rude and is fighting to not refund my money! Stay away from these scam artists!

Date of experience: May 2, 2021
GB
1 review
3 helpful votes
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Biggest Scam Going!
February 3, 2016

Bought an item, got sent a key that had already been used! The customer service is then awful! Basically, the shield means nothing and you're left to fend for yourself. Waste of time, awful support website. Don't know how these people exist. DON'T USE THEM!

Date of experience: February 3, 2016
GB
1 review
8 helpful votes
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G2A Krakow SCAM
June 13, 2017

This "company" embeds a monthly fee without any notification that any payment has been taken out and they seem to have gotten me good. I blocked their transactions and would recommend everyone to NOT go near them. It may be cheaper but they will screw you over in another way

Date of experience: June 13, 2017
Florida
1 review
2 helpful votes
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SCAMMERS LIVE ON THIS PLATFORM - BUYER BEWARE!
December 4, 2022

Just pay full price elsewhere. My son purchased from here previously, but today he was scammed. So never again. Apparently scammers are allowed to sell their accounts on this platform without any oversight. If you make this type of purchase, the seller can reclaim it at any time. You lose your money and the game. We lost $56 trying to save $5 by coming to G2A. And G2A has a "no refund" policy and you cannot reach anyone by phone. Just Stay Away! Spend your money on a legit site that has oversight, is reputable, and shuts down fraudulent transactions.

Date of experience: December 4, 2022

Overview

G2A has a rating of 1.3 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2A most frequently mention customer service, steam account and credit card. G2A ranks 1290th among Video Games sites.

service
108
value
101
shipping
83
returns
104
quality
100
This company does not typically respond to reviews