G Plans

Save yourself. This scam is an endless loop or "I'm sorry that happened, let me reschedule you in 2 weeks" which is always the next billing cycle. You never speak with a doctor, you never get the medication, no one ever answers.

I was charged 288 for plan I log in now they want an additional 39 a month and they are liars thief's they should be ashamed of themselves taking advantage of people like that is vile and disgusting I'm disabled and cannot this crap do better

This company is only out to steal money. Being a victim myself and reading the stories of others, the practices of this company is illegal. No one will go after them because they have more serious cyber crimes to deal with. Unfortunately we the consumers are left to fend for ourselves to battle these scammers. There is no customer service. The people that respond to complaints are just using a generic script and have no intent on helping. They appear ridiculous! If they really cared about the customer, they would refund money no matter what the situation is. They
continue to hide behind their policy to keep stealing from people who fall victim to their bait and switch format.

This is by far the most unethical company I've ever come across. I signed up for their services on Instagram and chose to "upgrade" which was advertised as a additional $20 fee. There was no disclosure of any additional costs. I then am charged $288! I reached out to the company within 10 minutes of purchase requesting a refund for ALL services as what they charged me wasn't what what I agreed to. They refused. It's complete bait and switch tactics which amount to fraud. This is now a legal issue.

I came across this website answered the questions filled out the information and next thing you know it took my money without a final review, I asked to cancel they said before we do why you wish to cancel? I explained why and then they say "I apologize, we are unable to cancel orders for meals once they have been placed since they are processed and forwarded to Sunbasket." This is BS. I asked for this cancellation immediately after they took my money. Don't do it the customer service sucks and they're all about keeping your dollar. I wish I could give them no stars a big fat ZERO.

This company is a complete scam! I went through the whole check out process and checked out at the price of $39. When I got my receipt emailed to me, it was for $288! DO NOT give this company your banking information! They will charge you for things that you never agreed to! Also, customer service is a complete joke and completely useless! Will be disputing the charges ASAP!

I signed up ignorantly thinking this was just about a diet plan that would help me kickstart my healthy lifestyle. Little did I know they were going to charge me upfront, ignore my messages, not answer their phone, not answer their "customer support chat" and send me on a roundabout way to cancel this subscription. I will just be blocking this with my bank so they cannot continue to charge my account. This is ridiculous and I feel really dumb for trying to choose something good for myself.

No refund
Don't let it for you when it says 30 day money back guarantee they are simply refusing to do anything and I've only had it for 15 days. I'm deathly allergic to eggs and moderately allergic to wheat and yet every single recipe week tries to feed me something that has eggs in it for wheat

OK... so the idea is OK and the recipes are good and it seems to work a little. But the support is zero! The site appears to be in beta testing and is missing key elements. It is really too bad because it has potential, but after nearly 3 weeks I haven't been able to reach anyone with a brain that can answer simple questions about the site and using the plan. The promised "personal coach" never made actual contact or returned a call from customer service. The site has a STUPID BOT that takes you around in circles.
Honestly, the food is good and I've lost 3 pounds OMG wow 3 whole pounds in 3 weeks... but aside from getting you started and giving you ideas, the program lacks follow-thru and the site just isn't complete. TOO BAD!

I was cleared to be on thier medication by a doctor that asked nothing about my medical history or current conditions. The consultation was rushed after I waited an hour after my scheduled appointments. The next consultation the doctor asked those questions and told ne I never should have been prescribed thier medication because of my current health condition. I was promised a full refund. They charged me the start up and 3 months and then only refunded me 1 month. Note: the plan was cancelled before I started the 2nd month.

I would give them a 0 rating or negative if I could.

They promise a lot of things. The menu is not bad but has terrible customer service. Available 7 days a week only if you want to text to a bot that never answers the question. Then after frustrating request ions and no answer they tell you someone will get back to you (you can hear the crickets). They get you with sneaky costs. Have a one on one counselor (nope). In name only as she does not respond to you either
Terrible terrible

You can find all info on the internet that helps you a lot better. Charged my card 3 times. Paid $200 when it said 29. I tried to cancel 1/2 after I seen prices. They said I have a credit on my file that I can't get back it stays there. Even if I don't want the plan. So basically goes back in there pocket. Walk away. I mean run.

This company is a scam! They make you think you're getting one thing and then start charging your account with items you never agreed to or wanted. They refuse to make it right and will not refund any money. Even my bank recognized them as a scam thankfully and stopped the $151 charge I never approved. Awful awful awful - I can't believe they are legally allowed to operate this way.

I cancelled my subscription prior to the 30 day money back guarantee, requested the money be returned to the card it was taken from. They claim they did refund it, but somehow the refund never reached my bank account. When I notified G-Plan of the lack of refund, they claim it is my banks fault. Come on G-Plan, it's just $39.00! Is it worth your reputation? Next time I'll do better homework. Hopefully, others will read this and not be taken advantage of. If I could give a less than #1 rating, I sure would.

Well, I signed up. Turns out you can't set your password, field is whited out. Went to the app and tried to reset there. Not possible. Managed to get a password reset just to get the following message. Looks like a scam. How do I cancel? Customer service doesn't answer

I responded to an online add for what I thought was a subscription for $20 per month. My credit card was then charged $288. I called the customer svc # and after several attempts to get someone on the phone was told that I had signed up for the pro plan and that it was non refundable. I am older and on a fixed income and $288 is a big expense for me. I tried to explain my situation but ultimately the cust svc rep disconnected the call. Very Deceptive Business practices. AVOID!

I recently seen the advertisement for the G-plan. I thought it would be a good way to get a meal plan for myself. As I was signing up they had these offers called a bundle. It has extra stuff in it to help with sleep and weight loss. I said no thank you to it.
When I checked my credit card. They had changed Mr for the bundle!
I'm not sure what to do now, as they refused to give me back my money.

I attempted to cancel within 24 hours because app was so difficult to navigate and was confusing. I paid nearly $800 and am told I will receive $12.99 back. WTH?!

They have stopped responding to my inquiries, it seems…

I have contacted my credit card company to dispute charges