G Plans

I sure wish I had read this before I downloaded the app and joined paying the $39. Because the next day I was charged another $250 for what they said I upgraded which like other people here I did NOT. That's why they offer the 30 day money back only for the "pro-plan subscription". Which is what I actually signed up for. They "say" I immediately upgraded to the " X-Ccelerate Bundle". Why would I do that if I just paid $39 for the month. It makes no senses at all. Of course they don't refund the "X-Ccelerate Bundle" most expensive plan. Since they do refund the cheap plan they upgrade you without your knowledge or permission to the most expensive plan so they have to refund nothing! This is the biggest scam on people who just want to better themselves.

I never received my medication and they took the money out of my bank. Couldn't get a refund. The pharmacy tried contacting the doctor and no answer. I think they must be fake. I'm out $229 plus $375 to join. I can't afford that kind of rip off I'm not leaving proof of purchase it has my information on it.

Where to start? This is the worst plan period. To start when you first sign up, you have to schedule a doctor'sappointment which is about a week to 2 weeks away. Then when you finally get your appointment, they will just keep disconnecting you and you never actually get to speak with somebody. Then they want you to reschedule to do the same loop again. When you go to connect and chat, nobody's there. When you go to call the number, they provide you in the app. It hangs right up on you. Is what a freaking joke. I probably lost more weight getting frustrated with these people then I would have with the medication they would've prescribed. They should take a long walk off a short peer.

It's a total scam! I opted to pay off the meal plan for $99, and then they want to charge $10 for the "free" five meals. I was supposed to make a zoom doctor's appointment but the first available was on Christmas at 6:15 in the morning! Ridiculous! They wanted to charge for the medication and the doctor's appointment all at once but I told them that I am not paying in advance. On the morning of the appointment I would've happily paid, and when they write the prescription, I pay for the medication when I pick up the prescription. Do not pay for anything like that in advance! Trying to get the refund for the $99 plus the shipping. I will call my bank to let them know it's a fraudulent charge. Do not trust this company! They hung up on me twice when I called to ask them questions about why they were trying to charge me for everything upfront.

This is a garbage service. The app is terrible, it's overpriced, and when you try and cancel they tell you you have call them, no one is available so they make you leave a voicemail... God only knows how long it will take to end this service. They use a fake timer on their website to make you rush through the payment and not read any fine print. The recipes are generic and there's not much you can do to customize your plan if you have allergies or sensitivities that aren't standard. I can't believe I fell for this s#$&

If I could give it a zero I would. No returns and even if you are in the right you will have to fight for it. Not scientific at all. You pay a lot for zero one on one attention. The software is horrible and you will receive daily if bot twice daily spam emails asking you to pay for supplements, one on sessions, etc. Do yourself a favor and skip this and get a trainer / dietician in your area.

The worst products non existent customer service... they do recurring billing on upgraded plans you didn't purchase and have a nonrefund policy and only use emails no phone and a chat bot that directs you to emails

This is a scam! The meal plan changes every time you open the app, no one answers the phone lines, there is no money back guarantee, they charge you for things you didn't buy, and claim the terms say no refunds.

I won't give it one star because it is not an option. It's a scam. Buyer beware. You are not signing up for a $39 plan. They rope you in and when you click pay for plan, inadvertently (because it is in miniscule illegible font) you are signing up for a one year subscription paid upfront for a whopping $288. And then good luck trying to get someone to respond. Already on the phone on hold for 15 minutes waiting to speak to a supervisor. IT IS A SCAM.

I only ordered a $39 plan. I then went into view what else they offered as it stated "show here". Instead of just showing me - it charged me. I wish I had used a charge card as I would of called my charge card company immediately and it would of probably been cancelled thru them. Legally you have a time frame to cancel any contract. My mistake was- besides being scammed for $288 was the fact I used a debit card. Banks will not help you in this regard. G-Plan is also NOT a member of the Better Business Bureau. They are scammers and probably all the people that give them a good review probably are stockholders. Just by clicking to view something is not the right to charge someone. Also - don't mean to be only pro Ameican/English speaking - but when I finally got thru to them - I could hardly understand what the person was saying. Perhaps this company originated from overseas.

Just wanted to provide update. I filed dispute and fraud charges with my credit card company. They contacted G-plan and all money is being credited back to my account. I canceled current card so they could not continue to charge me.
Very sad that it had to come to this. My advice: don't do it, but if it's too late, involve your credit card company to get your money back.

I wanted to see what their regiment looks like, turned out I did not expect that. I do not have the time to figure out and recipes they designed for every week. Looks like their recipe are designed the same weekly which I can't follow/. It's not for everyone. Anyway I tried to call to cancel but after 2 mo of phone tagging. It is not convenient! I had to close my credit card becuz their lack of support. Don't subscribe!

I signed up on 12/14/21,100% refundable in 30 days, you can't view the program without paying so I pd my 39.99 for 1 mon, at checkout they said "add the power plan for $30 for an additional 2 months". 6 calendar days later on 12/20, I called to cancel-no answer & no return call. I actually called 3 times and emailed 3 times over the following 48hrs. 4 days later I got an email confirmation my account was canceled. It's now over a week later and more than 20 emails, they refuse to refund stating that upon adding the additional 2 mon, the 100% refund is void. None of which was disclosed at purchase but their 100% refund is blasted every other paragraph at sign up. Company states it's in their terms and conditions aka the fine print that the "upgrade" voids the 100% refund. This is 100% deceptive, misleading and 100% fraud! They need to be stopped!

I paid up front $129 for membership and Dr visits
$229 a month is for medication! Had Dr visit and got medication was surprised that they just send a vile and syringes? I know how to load a needle and administer shots but I had a question member service had to refer me to a Dr that is supposed to call me in 72 hours? I know a few who have lost a lot of weight on this medication! So I'm going to try it for a couple of weeks to see how I tolerate it! If I can tolerate it? I will cancel and go to a local Dr that is doing it near me so I can be monitored more closely! It is close to same price!

I have signed up, and they started charging me twice a month. I can't cancel because I get a message. I can only cancel on the phone, given number only responds with a message that someone will. Get back to me. Guess what that's a lie too.

DO NOT buy into this scam. Was told $69 charge for the plan and an extra bonus for $39 for supplements and a sleep supplement - check out the video. Then got their email receipt for $288 Called their number…rang forever, then disconnected. I looked further and got a different number which connected me to a customer service rep - Semaj. He assured me that no further charges will be applied to my credit card until 2/21/23 and no monthly $39 which appeared in hazy print on the receipt. I cannot access the app which would cost $39/month to open it. Disgusted. Calling BBB. Called my bank and they will issue a new debit card once the first $39 hits my account! Also, the books that appeared in the bonus $39 are not physical books…Semaj said those images were just used to pretty up the ad!

I signed up with a discounted rate of $39, then they proceeded to try to charge me $288! I spoke to them and explained that I NEVER agreed to this, I was basically told, too bad so sad. This is now being disputed with my bank. I had to close out my bank card and update all my automatic payees, what a hassle.

They tell you it's $297 but what they don't tell you is there is an additional charge of over $1200 for the medical doctor and support system. That's fraud. Don't do it. You will never be able to speak with them. It's impossible to get them in the phone. Run!

I started looking at this plan and was signing up. I thought I would go with the annual plan but before my Credit card was charged I decided to just go with the regular plan and didn't proceed with the payment.
I received several emails that my cc was declined. Great I didn't want to proceed. Turns out they went back and charged my card. They refuse to even talk to me now and hang up every time I call.
Unbelievable!

It is confusing. You can not get a live person. They trick you into a prescription. It is impossible to cancel. I tried to cancel within hours after trying. Eventually they offered 30% back. On $198, that is not acceptable. It was horrible.