The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Yes of course, it is what it is and what can we do about that
Excelente tienes buena información, excelente servicio
Dear Juan,
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words!
Best Regards,
Funchatt Customer Support
So far so good till I got cut off but with some concerns and advise from you I might be able to get back on line this week or next thanks
Dear Mark
Thank you for your review and your trust
If you have some concerns feel free to contact us and we will be glad to help you
Stay safe!
With care,
Funchatt Customer Support
The charges for sending messages is reasonable more so than other sites
Dear Samuel,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@funchatt.com in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
It is a good online funchat app. To connect the new people all over the world
Dear Nazareth,
Thank you for taking the time to share the feedback about our platform!
Best Regards,
FunChatt Customer Support
The buffering of streams is incredible slow and all loading for that matter is. I also didn't receive 20 complimentary tokens as stated I would I only got 11 how is that even possible?
Dear Michael,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.
Please, pay attention to the price of different options that are available on the platform. Depending on your actions, the appropriate amount of credits would be deducted. The list of options could be found on the website or you may reach Customer Support via support@funchatt.com.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
TOO expensive!
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Dear Gary,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@funchatt.com in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
Must be fake, I see nothing but drop dead gorgeous women having potentially modeling characteristics. If it were real just got to be one homely f****** b**** on here
Dear Edwin,
We may assure you that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the user's profile becomes verified, meaning there is a Trusted User sign.
If you have any doubts regarding any user on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@funchatt.com and we will check the case.
Please, kindly note that when people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore our users sometimes hire professional photographers to have the best pictures on their profiles.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
I have not get anything for my birthday present can you surprise me
Dear Pierre,
Thank you for taking the time to leave feedback about our website.
At the given moment, you may reach Customer Support via support@funchatt.com in order to learn more about different offers we present to our customers.
Wishing you all the best!
Best Regards,
Support Team Funchatt
Hello gorgeous quantifier I will take your panties off with my tongue in my lips and I will eat your p**** till you come all over my face and I'm going to f*** you hard and fast and keep on my own
Dear Roger,
Thank you for taking the time to leave your feedback.
Please note that our website is not created for such kind of purpose. As a premier platform for communication, it was made in order for men and women to start their conversation here. Therefore, your specific request could not be satisfied.
However, we wish you a stroke of good luck with looking for the thing you need.
Take care and stay safe!
Best Regards,
Support Team Funchatt
I enjoy the opportunity to chat & get to know a person better. Thank you!
Dear Steve,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
It's really good you actually don't have to spend money on messaging
Dear Robert,
Thank you for your comment on our website.
We want to inform you that we give a possibility to our new members to try out the website for free (for that they receive 20 credits).
If they like the website and want to continue communication, they need to buy credits.
In general, members can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, they need to be paid members and purchase credits. Members can choose among various packages and try the cheapest ones in order to understand how our project really works.
If you have some questions about the website, please contact us back at support@funchatt.com.
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team Funchatt
Seems cool haven't been on here long so we'll see how it goes
Dear Customer,
Thank you for sharing your feedback with us!
We wish you a pleasant stay on our platform!
Best Regards,
Funchatt Customer Support
I love riding horses too baby I would love to ride along with a beautiful woman
Dear Tyrone,
We are grateful for your positive feedback regarding our website!
Thank you for using our communication to have a fun time chatting with interesting people!
Best regards,
Funchatt Support Team
I thought it was totally free to chat. Now I gotta buy coins
Dear Boris,
Thank you for your comment on our website!
We want to inform you that we give a possibility to our new members to try out the website for free (for that they receive 20 credits). If they like the website and want to continue communication, they need to buy credits.
In general, members can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, they need to be paid members and purchase credits. Members can choose among various packages and try the cheapest ones in order to understand how our project really works.
If you have some questions about the website, please contact us back at support@funchatt.com.
We are always available for our members 24/7 and ready to help.
Best Regards,
Support Team Funchatt
So far it's been great have no complaints whatsoever
Dear Michael,
We appreciate your rating and comment on our website!
We put customer experience and satisfaction as our priority, and we are glad that you enjoy your time here.
Thanks for your kind words and remember that you can still reach us at support@funchatt.com at any time.
Best Regards,
Funchatt Customer Support
Cannot be certain about the people i am talking too is there a way to verify
Dear Htwoo,
Thanks for sharing your feedback.
Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every lady takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Funchatt Support Team
I didn't know this was a dating site plus it cost too much, already spent too much on sites like this.
Dear Glenn,
Thank you for sharing your feedback with us.
We are sorry to hear your experience didn’t match your expectations.
We carefully checked your comments, and we would like to clarify a few details mentioned in your review.
First and foremost, Funchatt is not a dating website.
Funchatt is an international platform that enables people from across the world to communicate with someone they would hardly meet in real life, if ever.
The formula of our product comes down to meaningful communication multiplied by cultural exchange resulting in a unique experience.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to support@funchatt.com with any further comments, concerns, or suggestions you wish to share.
Best regards,
Funchatt Customer Support
Awesome adorable females, little shy to talk, very short messages with minor content
Dear Johan,
We appreciate your rating and comment on our website!
We put customer experience and satisfaction as our priority, and we are glad that you enjoy your time here.
Thanks for your kind words and remember that you can still reach us at support@funchatt.com at any time.
Best Regards,
Funchatt Customer Support
Open-minded people everywhere should be a lot easier in the same area or Great America open-minded just chatting
Dear Pooh,
Thanks for your review.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to support@funchatt.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Nicky,
We are grateful for your positive feedback regarding our website!
Thank you for using our communication to have a fun time chatting with interesting people!
Best regards,
Funchatt Support Team