Funchatt Reviews Summary
The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It is easy to navigate and very pleasurable conversation
I did not know I was going to other countries I just looking for somebody to chat around my home area
Dear Jack,
Thank you for taking the time to share your feedback!
Please be informed that as our website is an online international communication platform, people from various countries are able to create an account and use our services.
We want to let you know that if you don't receive messages from people who are located in the area of your preference, you may take the initiative and contact them first. You can use the Search option at the top of the list of the users, registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
Follow your heart and you will definitely find your friend on our website!
Kind regards,
FunChatt Customer Support
Fair. I think 50 credits to see a video is way way too much! I won't never spend 50 and the it's 30 to send an email the second time is way to much. I won't never spend 30 to send an email or letter. It should be 10 across the board.
Dear Roger,
Thank you for taking the time to leave your feedback regarding our service!
We do understand your point regarding the pricing. Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.
Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements.
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
Chat rooms should never charge people totally wrong
Dear Axel,
We appreciate you taking the time to share your point of view.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
To make your experience more positive and productive, please accept our friendly gesture of 50 complimentary credits absolutely for free. Just inform our Support Team that you would like to accept this offer and we will transfer these credits to your balance. We hope that your experience will be pleasant and you will reconsider your satisfaction rating.
Please do not hesitate to reach our Support Team via Support@FunChatt.com at any time and we will be more than glad to assist you and answer the questions you may have.
Kind regards,
FunChatt Customer Support
So far, so good
Actually this is my first time to enter a chat
Dear Charlie,
Welcome to FunChatt!
We appreciate you choosing our communication platform, your feedback is really significant for us.
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
It's good though more credit would be great to help with my path to reach my happiness
Dear Matt,
Thank you for taking a moment to share your nice feedback! All your words are highly appreciated by our Team!
Feel free to get in touch if you have any other questions for us via support@Funchatt.com.
Respectfully,
Funchatt Customer Support
This one I am on now I want for life get you here so we can be marry an want no.other but her my something inside told me to. Get on this page I am here only waiting on you my love cum an feedbme for life my love need you very deeply to me
Dear Member,
Thank you for sharing this valuable feedback. We appreciate your loyalty and continued trust in our website.
Please note that you are currently writing not to a member of our website, but to the organization's Support Team. We are here to help you in case you encounter any technical, financial or other problems while using our site. In order to communicate with man/woman of your choice, please use the "Messages" or "Mail" tabs. In case of any questions that may appear while using our service, you may write us a message via support@Funchatt.com directly.
Best Regards,
Funchatt Customer Support
So far so good and it's easy to understand and lots of beautiful women
Dear Steve,
Thank you for sharing your feedback with us, we really appreciate it!
We are always at your service!
Best Regards,
Funchatt Support Team
It was ok but I didn't get to get on a c with anyone
Dear Les,
Thank you for sharing your feedback about the website!
We wish you a bit of good luck!
Best Regards,
Funchatt Customer Support
It was different I'm not sure what else to say I'm new to this.
Dear John,
Thank you for the review, it is great that you have decided to share your experience with this community
We are always glad to guide you or tell you more about the benefits of our project
Wishing you nothing but a great day ahead!
Best regards,
Funchatt Customer Support
This is way too expensive for what it is and you should be more transparent about the true costs.
Dear Greg,
Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.
It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. If you are an active user, you might get a set of free bonuses.
We’re here for you anytime. Please feel free to contact us via support@Funchatt.com in case of any questions to you decide to find more about bonuses:)
Kind Regards,
Funchatt Customer Support
It is very enjoyable chatting with one lady friend. She responds very quickly
Dear Tom,
Thank you for the great review! We’re so happy you loved your experience and you shared your opinion with us and the community.
Please contact us via support@Funchatt.com in case any questions arise, we’ll be happy to help you.
Best Regards,
Funchatt Customer Support
Nice I found nice people to chat over here
I like it
Dear Mark,
We are happy to know that you enjoyed your experience!
Thank you for using our communication platform to have a fun time chatting with interesting people!
Best Regards,
Funchatt Customer Support
Awesome. I am enjoying chatting with a gorgeous young lady
Dear Jeffrey,
We are happy to know that you enjoyed your experience!
Thank you for using our communication platform to have a fun time chatting with interesting people!
Best Regards,
Funchatt Customer Support
So far it's been very good I've enjoyed conversation that I've had
Dear Alan,
We are grateful for your positive feedback regarding our website!
Thank you for using our communication to have a fun time chatting with interesting people!
Best regards,
Funchatt Support Team
Fun but don't know if I will get to see my dream wife
Dear Otis,
Thank you for sharing your feedback with us, we really appreciate it!
Best Regards,
Funchatt Support Team
I am not totally happy with it. 1) I do not feel comfortable that I am actually chatting with the person in the pictures. 2) If I do establish a strong connection with someone, there is no was to set up a meeting if I were to travel to or they were to travel here. 3) there is no way to contact outside of the site. 4) I dislike the constant interference when I am chatting with someone with all of the 'you might like' or ' someone is live now. I really dislike the navigation when I am either browsing or checking out a person's information, the back button takes you out of the site and you need to log back on.
Dear Robert,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
Indeed, we do not offer an option to exchange contact details or meet in person. However, you can still do that in a chat with any user.
You are free to do it anytime you want via chat/mail on the website. Please kindly note that it is up to every user to decide when they are ready to move forward and share personal contact information. As the website, we provide a safe and secure place for communication.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Funchatt Support Team
Great until you have to pay.so many sites say free but not
Dear Customer,
Thank you for a good rate! We appreciate it.
Indeed there are many websites out there, however, our communication platform is safe, we do not tolerate scams and fraud, it has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law. We always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence.
We count on your understanding.
If you have any other questions, feel free to contact us via support@funchatt.com.
Best Regards,
Funchatt Customer Support
Pretty woman's who can never run out of things to talk about.
Dear Taeatavare,
Thank you for leaving your review.
However, we believe that there's a mistake took a place.
The feedback you submitted looks satisfactory, however, your rate is 3 stars from 5.
Could you please double-check your rate?
If you have any questions, please contact us via support@funchatt.com
Best regards,
FunChatt Customer Support
Why is it that when you get a message saying somebody expressed interest in you, you can only tap on them in the moment if not they're lost forever. Why aren't they stored anywhere to be viewed later especially, when you receive multiple messages expressing an interest in you.
Hello there,
Thanks for sharing your feedback!
We are sorry to hear your experience did not match your expectations. It was an uncommon instance and we will strive to do better in the future.
Please feel free to reach out to support@funchatt.com with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance: we would answer all of your questions and inform you about all the possibilities of the website!
Best regards,
Funchatt Customer Support
From the business
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
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Dear Pete,
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us!
Respectfully,
FunChatt Customer Support