On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very enjoyable but with a woman in Venezuela, so not directly productive. She's trying to help me get on the right track. I would give Funchat 5 stars if you had connected me with someone who was a real prospect for me. You could at least refund my credits. Otherwise l am dropping Funchat. She should not be on my list. I am in Greensboro NC USA. So the 5 stars shd go to her, not Funchat. Send me a 50-75 year old, well-endowed in breast and within 30 minutes of me and you're earning your fee. Otherwise drop my name from your list. So far you have ZERO STARS!
It's awesome and I am meeting with very beautiful and very sexy girls...
Dear User,
Thank you for taking the time to share the feedback about your experience!
We are sincerely delighted to hear that you are enjoying your time on our service and we wish you the best of luck in further communication with your penfriends!
Best Regards,
Funchatt Customer Support
I just have to get someone to answer me just thought I'd try it
Dear Ralph,
Thank you for taking the time to share your experience!
We are excited to hear that you are enjoying your time on our website and productively using it to make new friends online!
Kind Regards,
Funchatt Customer Support
Interesante, y le veo muchas posibilidades
Dear Eddy,
Thank you for posting your positive feedback!
We are glad that you chose our service and we cannot wait to hear more of your feedback once you gain more experience on our website.
Please feel free to contact us via support@funchatt.com at any time if you have any questions or need assistance.
Kind Regards,
Funchatt Customer Support
Slow chat, Fund someone I will like to meet but still slowly
Dear User,
Thank you for leaving this review!
Please be advised that our website is a platform that was created and designed for convenient online communication. All the users registered on our platform have different reasons to communicate with other people, hence the experience of each particular user is unique, as well as their results from using the platform. Nonetheless, the users you tried to contact are probably offline at the moment and will respond to you later.
At this point, we kindly ask you to contact us via support@funchatt.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
Kind Wishes,
Funchatt Customer Support
All persons seem to work for you. Solely interested in getting you to spend money by answering and asking stupid ridiculous questions and queries to get me spend money on credits and my credit card blocked me and said your site is a scam
Dear User,
Thank you for sharing your feedback with us!
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@funchatt.com and we will be happy to help you with that.
Kind Wishes,
Funchatt Customer Support
I love this site only wish I could afford to buy credits more often. So the most beautiful women in the world on here.
Dear User,
Thank you for taking the time to share the feedback about your experience!
We are sincerely delighted to hear that you are enjoying your time on our service and we wish you the best of luck in further communication with your penfriends!
Best Regards,
Funchatt Customer Support
It is just what it says. A place for you to think you are chatting with a beautiful lady. You keep paying they keep chatting. You will never meet any of the ladies.
Dear Gerald,
We appreciate you taking the time to share your feedback with us!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@funchatt.com and we will be happy to help you with that.
Kind Wishes,
Funchatt Customer Support
I'm just getting started and I think it's really great I am talking to a lady right now in South America Columbia and somehow messed up so I hope I can find her and get back to her oh my goodness Christian Hoyle
Dear Christian,
Thank you for taking the time to share your thoughts and feedback with us!
Your enjoyable experience is really significant for us and we are truly glad to hear that our platform helps you make acquaintances with people from all over the world.
Best Regards,
Funchatt Customer Support
*******125
Dear Gerald,
Thank you for submitting a great review!
Your positive experience is really important for us and we are glad to hear that our platform helps you chat with interesting people and make new friends!
Best Regards,
Funchatt Customer Support
So far it been good I'm just getting started on here
Dear User,
Thank you for sharing your positive feedback, it means a lot to us!
We are glad to hear that you are enjoying your time on our website and we are excited that our website helps you establish connections with like-minded people!
Best Regards,
Funchatt Customer Support
Your people here are on different sites, or are not who they say they are. Your chat is too expensive.
Dear Jonni,
Thank you for sharing your feedback as it significantly helps us do better!
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@funchatt.com and we will be happy to help you with that.
Kind Wishes,
Funchatt Customer Support
Your advertisement says free and now you want to start charging to talk to people what kind of that advertisement are you supporting
Dear James,
Thank you for leaving this review!
We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.
From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
If you have some specific questions related to our service or need assistance - please contact us via support@funchatt.com and we will be glad to help.
Kind Regards,
Funchatt Customer Support
Can't even get feet in the $#*!ing door before you make a premature block. I will never spend money to be manipulated, not that desperate. I will pay fairly the middle man and tip my pick handsomely.
Dear Jimmy,
We’re really sorry to hear about the occurred situation. Nevertheless, every person leaves review about their experience at will and everyone decides for themselves whether they are willing to share their opinion regarding our service. However, we, as a platform, have no influence on the feedback submitted by our clients.
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Our website is an online platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem.We do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
In any case, if you notice something suspicious in the behavior of a specific member, please contact our Support Team and let us know the member ID and the specific facts that give rise to concern. We will investigate the matter and let you know the results.
From our side, we review each complaint individually and do our best to resolve the problem in a satisfactory way. Also, we do not tolerate the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. At the same time, if you faced the situation that made you feel suspicious, please don’t hesitate to contact us via support@funchatt.com, your inquiry will be carefully reviewed and investigated by relevant departments.
Best Regards,
Funchatt Customer Support
I think this website's business model is questionable. How do I even know if these women are real, and not just bots manipulating me to purchase credits?
Dear Johann,
Thank you for taking the time to share the feedback about our platform!
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
If you have some specific questions related to our service or need assistance - please contact us via support@funchatt.com and we will be glad to help.
Kind Regards,
Funchatt Customer Support
I respond however it seems forever too get response l
Dear Glenn,
Thank you for leaving this review!
Please be advised that our website is a platform that was created and designed for convenient online communication. All the users registered on our platform have different reasons to communicate with other people, hence the experience of each particular user is unique, as well as their results from using the platform. Nonetheless, the users you tried to contact are probably offline at the moment and will respond to you later.
At this point, we kindly ask you to contact us via support@funchatt.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
Kind Wishes,
Funchatt Customer Support
I can't quite say anything because I don't know for sure
Dear User,
Thank you for sharing your feedback with us!
We are glad that you chose our service and we cannot wait to hear more of your feedback once you gain more experience on our website.
Please feel free to contact us via support@funchatt.com at any time if you have any questions or need assistance.
Kind Wishes,
Funchatt Customer Support
I don't believe in paying just to chat to someone not happening here.
Dear Carroll,
Thank you for sharing your feedback with us!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@livebeam.com and we will be happy to help you with that.
Kind Wishes,
Funchatt Customer Support
I like the fact that we're able to talk to each other without having to buy this or buy that
Dear Rayalto,
Thank you for posting a positive review! We appreciate your feedback.
Your enjoyable experience is really significant for us and we are truly glad to hear that our platform helps you make acquaintances with people from all over the world.
Kind Wishes,
Funchatt Customer Support
I do want to see older women and that live in perth western Australia
Dear Wayne,
Thank you for leaving this review!
As our website is an online-international communication platform, people from various countries are using our services. You can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences.
We recommend that you start a conversation with people you like, thus you will be able to get to know them better and find out if they are from your area. Follow your heart and you will definitely find your friend on our website!
If you have some specific questions related to our service or need assistance - please contact us via support@funchatt.com and we will be glad to help.
Kind Wishes,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Sophia,
Thank you for taking the time to share your experience!
We are excited to hear that you are enjoying your time on our website and productively using it to make new friends online!
Kind Regards,
Funchatt Customer Support