website thubmnail of FruitBouquets.com

FruitBouquets.com

How would you rate FruitBouquets.com?
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Ohio
1 review
1 helpful vote
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Nothing like what was ordered and for $108 a lot less fruit than expected. Won't purchase again, just disappointing

Date of experience: May 26, 2022
Oklahoma
1 review
0 helpful votes
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Never again!
May 8, 2021

My Mothers Days Strawberries arrived a day late, broken, partially melted. Overpriced, save your money..

Date of experience: May 8, 2021
Massachusetts
1 review
0 helpful votes
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My niece celebrated her 50th birthday. Due to COVID-19 the actual party was cancelled. Your fruit bouquet and balloon helped ease the pain- Thank you

Date of experience: June 13, 2020
Missouri
1 review
0 helpful votes
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Poor Customer Service, they attempted deliver at the wrong address. Tried to contact them to correct but couldn't get ahold of anyone.

Date of experience: May 14, 2023
Colorado
1 review
1 helpful vote
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Ruin my Valentine's Day surprise
February 14, 2021

I ordered a fruit basket for my wife and had it delivered to her job to surprise her for Valentine's Day I paid $150.00 for the large fruit basket and a teddy bear and requested that everything be deliver by 2/13/2021 so I paid a additional 9$ for shipping the package arrived it's was only the teddy bear that's not worth the 19.99$ very ugly and cheap looking and a side of old sour strawberries the chocolate was broken off and the strawberries wasn't any good I never received the fruit basket I called the help line a customer representative answer that did not speak good English I barely could understand anything he was saying not only that as I was trying to explain the problem and my frustration he kept interrupting me by saying sorry that's the only thing he could say good in English I assume that they receive a high volume of anger callers so he being practicing I am sorry a lot so I asked him to put some one on the phone that can help me he transfer me to a voicemail so I never received the 100$ fruit basket nor able to talk to anyone that can help me with the problem So now it's Valentine's Day I am out of 150$ because I didn't receive what I purchased it was so embarrassing for me and my wife the way they shipped the old fruit and ugly bear without any fruit basket to her job I will never in my life order anything from this company again I wished that I can rate them at a -20 because they don't deserve any business do to the unprofessional customer service and company please don't waste your time nor money with this company.

Date of experience: February 14, 2021
Pennsylvania
2 reviews
1 helpful vote
Follow Jane M.
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I joined Groupon. Paid $20 for FruitBouquets. I noticed Sherries Berries was on the same page. I was having trouble entering my Groupon. So I called Sherries Berries if I can use a Groupon on Sherrie Berries if I bought it under FruitBouquets. Leann who worked for Sherrie Berries said can I take your order over the phone. I said will there be a extra charge. She said no! So I proceeded with my order. It was a stressful call and taking so much time. To get my order right I understood. She told me my total was $20. She called me back sId there was a clitch they charged my card $288. The agent who called me was like I'm sorry for the inconvenience! I was seeing RED! I live pay check to paycheck. It's Easter weekend And I need to live off my check for the next two weeks. I was told I couldn't get my money back for 7-10 days. I was like NO! I want my Money today. I got hung up. Nobody called me back. Disgrace! I woke up in a good mood. Wanted to send my sister and her family something nice for Easter. I'm on break and my Dau off was wasted on the phone! Being over charged. My order they never offered to send for free. Due to the nightmare! I cancelled my order. Never got an e-mail confirming it was! I posted my nightmare on Facebook. I hope I save one person from ordering from Sherries Berries or FruitBouquets. Same company! It's Good Friday. I should be in church. But! Dealing with this mess! I do request Groupon. But! Not this company

Date of experience: April 19, 2019
Tennessee
1 review
0 helpful votes
Follow ROBERT S.
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DO NOT USE THIS COMPANY
October 20, 2023

WASTED 30 MINUTES OF MY TIME ATTEMPTING TO BECOME A FIRST TIME CUSTOMER, WON'T BE A CUSTOMER. CHAT SERVICE AND PRODUCT AVAILABILITY ARE SIMPLY PATHETIC

Date of experience: October 20, 2023
Missouri
2 reviews
0 helpful votes
Follow T C.
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Great GIft
April 2, 2020

Arrived on time and everything was fantastic. Fruit was fresh and just overall appealing! Makes a great alternative to flowers.

Date of experience: April 2, 2020
Illinois
1 review
0 helpful votes
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Not Satisfied
February 14, 2024

The fruit looked like it went bad I feel like fresher and more presentable fruit should have been considering the price that I paid for.

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Love it!
October 9, 2020

Sent to my parents as a pick me up as they have been quarantined since March. They were so thrilled and remarked on the freshness of the fuit!

Date of experience: October 8, 2020
Tennessee
3 reviews
0 helpful votes
Follow Lekeysha H.
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I purchased this arrangement for a friend that just had surgery and it was a great transaction, prompt delivery. The arrangement was very beautiful.

Date of experience: September 7, 2020
Colorado
1 review
0 helpful votes
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Gift to vendor
September 2, 2019

Thank you! Our vendors got this thank you gift and loved it! I will definitely order from here again.

Date of experience: September 1, 2019
Illinois
1 review
0 helpful votes
Follow Shawyn W.
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Late
October 20, 2020

I was so disappointed with the order! It was supposed to be there on sweetest day! It was delivered today! Hopefully it's fresh!

Date of experience: October 20, 2020
Illinois
1 review
0 helpful votes
Follow Shawon G.
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Order a fruit bouquet a week in advance. The day of delivery it never came. So disappointing! Never!

Date of experience: April 2, 2021
Texas
1 review
0 helpful votes
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FRESH FRUIT!
December 10, 2020

The fruit were the sweetest, especially the Pineapple! A great birthday experience for my daughter in law! The delivery worked out perfect.

Date of experience: December 10, 2020
Illinois
1 review
0 helpful votes
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Terrible
December 4, 2020

Terrible the fruit had mold on it and we couldn't even enjoy it like we wanted too besides that the setup was nice and they actually delivered it

Date of experience: December 4, 2020
Virginia
1 review
0 helpful votes
Follow Jax M.
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I tried to cancel an order for over an hour! The order was a full MONTH in advance! They kept me on the phone and wasted a FULL HOUR just trying to CANCEL THE ORDER! Do business with ANYONE ELSE!

Date of experience: May 4, 2021
Florida
1 review
0 helpful votes
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Fast and easy
September 29, 2020

I loved how fast and easy it was to place the order. Also, the person received it on the same day I placed the order which is awesome. Thank you!

Date of experience: September 29, 2020
Illinois
1 review
0 helpful votes
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Bus lady basket
December 4, 2020

Ordering was easy and delivery seemed to go smoothly. I think a little basket of fruit was a little high priced.

Date of experience: December 3, 2020
Indiana
1 review
0 helpful votes
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A ray of sunshine
November 20, 2020

It was just the amount of sunshine that she needed to brighten her day. Although, the service charge was a little steep it was well worth it.

Date of experience: November 20, 2020

Overview

FruitBouquets.com has a rating of 1.8 stars from 465 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FruitBouquets.com most frequently mention customer service, edible arrangements and next day. FruitBouquets.com ranks 166th among Food Delivery sites.

service
140
value
138
shipping
139
returns
99
quality
121