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FruitBouquets.comReviews 473

1.6

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FruitBouquets.com Reviews Summary

FruitBouquets.com has a rating of 1.6 stars from 473 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FruitBouquets.com most frequently mention customer service, edible arrangements and next day. FruitBouquets.com ranks 172nd among Food Delivery sites.

service
149
value
147
shipping
148
returns
105
quality
128

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Arizona
1 review
1 helpful vote
Follow Charlotte F.
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My order did not arrive in the box that was in the photo. Came in plastic bag instead. Felt deceived.

Fruit order was delivered a day late as you sent it to the wrong address. In spite of this, recipient said it was delicious.

Date of experience: August 8, 2020
Pennsylvania
1 review
1 helpful vote
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I ordered the MERMAID arrangement for my granddaughters graduation. The price was a bit steep, $76.05, but I knew she would love it. It arrived after her party was over, it was warm to the touch and the fruit was soft and turning brown. My daughter in law accepted it and didn't realize all of this until she unwrapped it. Also, it looked like it was made by a third grader. Compare my picture to the Mermaid one in their website. Very very disappointed and would never buy from them again! First pic it what we received, second pic is what I ordered.

Date of experience: August 4, 2020
Texas
1 review
0 helpful votes
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Had a few problems with the website not showing my order, but customer service helped me out. They were awesome. And the fruit basket that I sent was perfect and the person I sent it too loved it. So, everything went well.

Date of experience: July 31, 2020
Maryland
1 review
0 helpful votes
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Very Satisfied!
July 28, 2020

This order was placed the evening before delivery was requested, and this company delivered on time! Thank you so much for helping me out last-minute!

Date of experience: July 28, 2020
Illinois
1 review
0 helpful votes
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My wife loved the arrangement - easy to order, delivered fresh and delicious.
Ordered the large arrangement - thought there might be a little more but nothing to compare it to.
Overall happy.

Date of experience: July 17, 2020
New Mexico
1 review
0 helpful votes
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Same Day
July 17, 2020

I ordered the birthday bouquet fist thing and it was delivered the same day. I appreciate the service provided and in a timely manner. Thank you. I will gladly continue using the service.

Date of experience: July 16, 2020
Massachusetts
1 review
0 helpful votes
Follow Rebecca S.
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I placed an order for my granddaughter who's 5 still has not arrived yet it was for her graduation during this virus then I asked where it was coming from and the company said they couldn't disclose where the product came from even though it was local this seems very odd to me that you can't give out a company who's making food for people and let people know where the product comes from not to mention they can't even guarantee the order will even come and if it does come it'd be either late at night or the next day or not at all do not order from this company I suggest edible arrangements 100%, this company is terrible

Date of experience: July 14, 2020
Georgia
1 review
0 helpful votes
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My wife's sister sent her some Shari's Berries for her birthday and they arrived a melted mess. Their packing and shipping is terrible. Buy from another supplier.

Date of experience: July 11, 2020
Georgia
2 reviews
0 helpful votes
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She loved it
July 11, 2020

Came on time and beautiful. She absolutely loved it. Fruits were fresh and assorted. I would definitely again

Date of experience: July 10, 2020
Pennsylvania
2 reviews
0 helpful votes
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Nice bouquet
July 8, 2020

This bouquet is fairly close to the picture of the one I ordered. It may have a bit fewer pieces in it.
My sister is very happy with it. The first picture is what I ordered, the one that went sideways, is what I got, so pretty close.

Date of experience: July 7, 2020
New York
1 review
0 helpful votes
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I'm very satisfied with the service, the fruit bouquet and the delivery. My daughter sent me a picture of the fruit and the ballons. She was very surprised to receive it.

Date of experience: July 7, 2020
Texas
1 review
0 helpful votes
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Excellent service
July 8, 2020

Same day service was great. Recipient loved her basket. Package was secured properly and was very attractive.

Date of experience: July 7, 2020
Massachusetts
1 review
6 helpful votes
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I wanted to surprise my wife at her job for our anniversary with some chocolate strawberries. Order never showed up on day promised. Called for refund and they insulted me stating they would only refund half of what I paid. After arguing I finally got full refund. Order finally arrived to my wife's job 4 days later. Not edible had to throw out. Chocolate was all melted and strawberries smelled sour.

Date of experience: July 7, 2020
Massachusetts
1 review
0 helpful votes
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Cost
July 4, 2020

I thought the product selection was great and the ordering on-line was very user-friendly. My only complaint is with the cost.It seems like the service charge and taxes were much higher than expected. I made the choice of the arrangement because that was all I could really afford. What I thought was $60 turned out to be over $80. I went ahead and ordered it anyway, but will probably not do it again.

Date of experience: July 3, 2020
Texas
2 reviews
0 helpful votes
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Flower arrangement was very much like the picture, and strawberries covered in chocolate were a big hit - fresh.

Date of experience: July 1, 2020
Germany
1 review
0 helpful votes
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Awful
July 1, 2020

Ordered for a birthday gift, never came.
Do yourself a favor and make sure you order thru edible arrangements, Not some knock off like this place.

Date of experience: July 1, 2020
Washington
1 review
0 helpful votes
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Zero rated
June 29, 2020

Ordered something for a family member 5d in advance. Never got a call &&& website never Updated tracking info. Called them got told they would deliver before closing which was 3hrs left to closing. Called 30m before closing time got told would be delivered the day after. What's the point of setting a date if it won't be delivered on that day! So expensive yet service is so horrible

Date of experience: June 29, 2020
Colorado
1 review
0 helpful votes
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Anniversary Gift
June 26, 2020

My mom sent me and my husband the Your Best Smile Bouquet for our 25th wedding anniversary. It was left in our courtyard on the ground. It was very warm out and am not sure how long it had been sitting there. It was not at all like the picture. The rinds were still partially on the melon, the peel was still partially on the pineapple, the pineapple was brown in places. Overall just very sloppy looking. Very disappointed. My mom would be so upset if she had seen it and I know she paid a lot for it!

What it was supposed to look like...
Date of experience: June 26, 2020
Kentucky
2 reviews
0 helpful votes
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Had a dozen assorted chocolate dipped Strawberries delivered for my daughter & son-in-law's anniversary and they were thrilled! They said that the Strawberries were really big and perfectly ripe! In fact, they hid the Strawberries in the back of the refrigerator so they can enjoy them after their son goes to bed. Hahaha! I am very pleased and will order again!

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Excellent Service
June 27, 2020

I always appreciate working with these arrangement companies. Each facility never ceases to follow through with Excellence!

Date of experience: June 26, 2020