FruitBouquets.com

This order was of very poor quality. The fruit was hard except for the watermelon. The wrong balloon was sent; ordered a Happy Anniversary Balloon and a Happy Birthday Balloon was sent. The actual fruit bouquet looked nothing like the website photo. This fruit bouquet was not worth $75.00, I received much, much better fruit gifts from edible arrangement at half the cost. This was an embarrassment to me. I wanted something special for my Sister-in-laws 36th Wedding Anniversary and that received this thing. This was the first and last time I will ever use, FruitBouquets.com.

I had a promo from Groupon, which is the only reason I tried a company with such low reviews. I was forced to click my payment type, PayPal, before entering the promo. This sent the purchase through. I had no button to modify or cancel the order to add the promo code. I clicked the chat button on the website, no chat started. I went to "contact us" only to be told that was a broken link. I went through Facebook and was told I would get a call back, didn't. Followed up to push for the call back nearly a week later and was told to use the $30 discount in my next order. Sent an email in and was now told the promo expired... Yes, because it's a week later. It wasn't expired when I did my purchase. So I purchased overpriced chocolate strawberries, with expensive delivery, and was unable to use my Groupon. There was NO WAY to cancel my order and NO ONE to talk to who could help. Do not use this company.

I was kind of worried after realizing that I didn't go to the edible Arrangement site and actually ordered from Fruit bouquet instead I read the reviews And for the most part they were terrible So I was just hoping for the best...thankfully My order came without issue and my mother loved it,it was a birthday gift... the only issue that I had was they never sent me a confirmation email so had I not took a screenshot of the payment I made I would have never had a order number to check the status of my order.

While it was great to have same day delivery, I showed that edible arrangements dropped off my order to 1800 flowers for delivery at approx. 10:30am. It was not delivered until after 6pm. I have no idea what it looked like upon delivery and hope that the fruit was refrigerated and held out to show the sunny faces of the pineapples which was meant to brighten a child's face. I tried to call 1800flowers at about 5pm and held for 27 minutes before I hung up. I tried to call the Edible Arrangements store in Hayward at approx 6pm and got no answer yet the machine that picked up said they were open until 7pm. I was not able to leave a message. I've had to deal with many businesses customer service over the last couple of months as we've been home-bound due to the virus and ALL, with exception here, have been reachable. I am VERY disappointed in the customer service which means EVERYTHING in a sale to me! I would not recommend this product which is a shame as it is unique in its market.

I ordered a fruit bouquet a week ahead of time to be delivered Mother's Day Weekend. At about 3pm on Mother's Day, and it still wasn't delivered, I became a bit concerned. I called the 1-800 number for fruitbouquets. They tell me not to worry, that my order is guaranteed by 8pm and is out for delivery. I pressed them a bit and they agreed to call the shop and check. After they call the shop, the rep comes back on and says "I'm sorry. They said they are going home early today. They can't deliver it today. They said they will deliver it tomorrow morning." I am furious with them. Do not waste your time or money with this company! The best they will give me is a refund of my purchase price, which is already a given. Ruined my Mother's Day!

Highly disappointed and very unprofessional. I ordered a fruit bouquet as a gift to my wife for our anniversary 3 days prior. On the day of delivery, I never received ANY type of notification (email, text, call, NOTHING). Every time I called the automated message said before 8pm but it never came. I spoke with customer service to see if I could get them to redeliver the next morning before we left. They confirmed it would and could be delivered by 9am. My clock said 11am on the next day and still no delivery or notification. I called to cancel the order and get a refund. I was 1st offered a shipping fee refund and my original order to still be delivered. I said no I want my full refund. They processed it and said it would take 35-45 days for it to get refunded back through PayPal! What refund takes that long? This company is bad business and full of sh! T. STAY AWAY!

I placed an order on October 30th to be delivered on October 31st and here we are four days later and they still have not delivered the item even they charged my credit for the item. I called and spoke to 9 different people at the company (customer service) and all they kept saying was they were sorry. They kept telling me that they would make another attempt still no delivery, now they are telling me that the item is not available (keep in mind this order was placed four days ago) on October 30th no one told me that the item was not available. I will never use this company again and I am sorry I chose to use them in the first place.

Two days in a row and my order hasn't been delivered. I confirmed with someone that they were going to deliver it today and it never showed up. Who can I talk to about this?

I ordered a edible fruit basket for my mother on mothers day. It was supposed to cost $85.00 ended up paying $106.00. I ordered the item on 5/7/20. I received notification a attempt was made on 5/8/20 with no contact, then received motivation it was delivered at 12:52am on 5/8/20, at 1 in the morning? I made contact` with customer support, was advised they would deliver on 5/9/20. Never received item, but they got my money, a total scam and ripoff, never again. *******141.

This is a 1-800Flowers.com company and on my credit card bill it states Shari's Berries or www, berries.com, and I probably will not order from them again. All companies who are operating since the Covid Pandemic should provide extra ordinary service, delivery and quality of their products! I had to make over 4 phone calls to check status of delivery, never receiving a email or text message! I ordered an edible fruit arrangement for my brother who has Parkinson's Disease, and was being cared for in a assisted care facility, which I could not visit. My brother called me on his birthday at 4:28PM on 10/7/2020 his B-Day., that is after 4 phone calls! I was told they deliver to funeral parlors first, then businesses, last others. That is ridiculous that rule does not apply for edible fruit which should be delivered before 3PM, and hire Americans only for customer service and not outsource internationally, people in USA need jobs!

I ordered from this site well in advance to be delivered by Aug 5th as it was my boyfriends birthday. It came a day late and all melted! Extremely disappointed.

Nice appearance, juicy fruit my fiancée loved it arrived on time, called when the arrived, looked like the picture I googled edible arrangements an some how ended up on this website, I didn't realize it until I purchased my order. I went to the reviews an started to become upset, but when my fiancée sent me a text saying how nice it was being that it was a surprise an she didn't know it was coming I was relieved I will order again thankyouu