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Freshly
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Freshly

freshly.com
South Carolina
1 review
0 helpful votes
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Grandfather loves this!
May 3, 2020

I've been ordering this for our 91 yr old father/grandfather who lives on his own. Knowing he has healthy fresh meals that he enjoys, is one less thing to worry about especially in these times. Thanks you freshly!

Date of experience: May 3, 2020
Massachusetts
1 review
0 helpful votes
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DELISH!
May 2, 2020

This service fits our needs perfectly. Meals are ready in less than 10 minutes FOR REAL! The choices are exceptional and you don't get locked into anything you don't need. With both of us working at home on different schedules, Freshly has been a lifesaver.

Date of experience: May 2, 2020
North Carolina
1 review
0 helpful votes
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Great service
September 16, 2020

Freshly is a great company. Great food and portion size. They also have some of the best customer service people I've ever seen. Adriana was efficient and helped me with everything I needed. Highly recommend

Date of experience: September 16, 2020
Texas
1 review
0 helpful votes
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No more cooking dinner!
August 14, 2020

The food is absolutely delicious! It really does taste like a fresh cooked meal. Nothing like your old TV dinners. I'm looking forward to saving money by ordering less fast food. And the best part of all, no more cooking dinner!

Date of experience: August 14, 2020
Megan M. Freshly Rep
over a year old

Hi Tahir, I am happy that you've been satisfied with your meals. Thank you for these awesome review and I look forward to your future orders!

California
1 review
0 helpful votes
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Tasty but a bit repetitive
October 1, 2018

Most of the meals we tried so far taste really good. However, choices are limited, especially for fish and vegetarian options. Also, as a person who doesn't eat red meat, I find it disappointing that some chicken meals contain bacon as well.

Date of experience: September 29, 2018
Texas
1 review
0 helpful votes
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Very good food and fast
July 25, 2017

So far Freshly has surpassed my expectations. The meals range from very good to fair. Most are delicious. All ingredients have been fresh and tender. We tried Home Chef but this just makes more sense because of the time and clean-up factors. Just keep adding new meals. Thanks.

Date of experience: July 23, 2017
Maryland
2 reviews
0 helpful votes
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Great Food
June 9, 2020

Great health food in 3 minutes. Love it. I come home from work and don't have to worry about any cooking. I am really save even more money really. Not going out to dinner as much where you can spend 40 or 50 dollars. That is a entire weeks worth of diner for me. I just can't seeing paying that kind of money anymore.

Date of experience: June 9, 2020
Megan M. Freshly Rep
over a year old

This is what we absolutely love to hear, Robert! We're glad we're an exact match and cheers to that!

New York
1 review
0 helpful votes
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Amazing
February 29, 2020

These meals are healthy, easy, cost effective for my family. We have had two shipments and have loved every meal. I am a busy mother, I work two jobs this gives me peace of mind to relax about dinners and having different choices feels good. Thank you Freshly

Date of experience: February 29, 2020
Stephen D. Freshly Rep
over a year old

Hi Kelly, thank you for your review. I'm so happy to hear that our meals are a great fit for you and your family! I hope we can keep sending you delicious meals each week! Thank you again, Kelly.

California
1 review
0 helpful votes
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Love it!
April 22, 2016

I'm a new working mom and so cooking is just not happening these days. This gives me an easy way to get diverse, healthy meals into my diet while exposing my little one to a wide variety of tastes. I love it!

Date of experience: April 19, 2016
California
1 review
0 helpful votes
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Bryan was great
May 7, 2020

I had low expectations because it's usually too late when you get the email saying your order has been processed. I was wrong. Bryan was great and provided amazing customer service. Totally would recommend.

Date of experience: May 7, 2020
Colorado
1 review
0 helpful votes
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Freshly CS is always on the ball.
September 24, 2020

Interactions with Freshly are always super fast and they're very accommodating. I chatted online with Mel today, got my question resolved (need to pause the subscription for travel) in no time. Thanks!

Date of experience: September 24, 2020
Megan M. Freshly Rep
over a year old

Hi Ricardo! I'm flattered by the 5-star review -- thank you! I'm thrilled that we've been efficient and accommodating when you've needed our assistance! I will make sure I pass along your nice words to Mel - your words will be appreciated by Mel. See you when you're ready to return!

California
1 review
0 helpful votes
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Great meals and saves on dishes!
March 26, 2020

Almost every meal I've received has been great! Perfect for lunch or dinner and I'm not going to the grocery store nearly as much! I'm saving about 150 a month. No throw away, pans to wash, wasted leftovers.

Date of experience: March 26, 2020
Renzo D. Freshly Rep
over a year old

Hi Todd, thank you for sharing your experience!

I'm happy to know that you're enjoying, and that we're able to cook some healthy and delicious meals for you, especially during this time. Thank you so much for being a part of Freshly!

California
2 reviews
0 helpful votes
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Efficient communication.
January 2, 2022

I had to contact Freshly concerning the fact I didn't realize there were 2 different accounts with my name open. "Josh" was extremely helpful making sure my personal information only included this email account & ph# *******800

Date of experience: January 2, 2022
Cristin D. Freshly Rep
over a year old

Oh no, Andrea, I'm sad to hear this issue surfaced, but I'm very proud of Josh for taking good care of you. Thank you for sharing your experience and for the 5-star rating!

Colorado
1 review
0 helpful votes
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Give it a try, You'll love it
June 19, 2020

Delivered as promised! The food is honestly fresh, tastes great, and most importantly didn't involve me cooking during my busy 60 hour work week. I would highly recommend this to someone looking for a food service.

Date of experience: June 19, 2020
Megan M. Freshly Rep
over a year old

Sounds like we're a perfect match! Thanks for the awesome review and for recommending us, Mitchell!

Colorado
1 review
0 helpful votes
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Conbfused
November 8, 2020

Problem resolved but it took longer than expected. Still can't believe you processed order when all the email correspondence referenced special price for new customer and said discount would be applied to first 2 new orders

Date of experience: November 8, 2020
Megan M. Freshly Rep
over a year old

While we're saddened to hear about the trouble, we feel reassured to know that it has all been rectified now. Thank you for this feedback, Bill! Of course, should there be anything else we can further assist you with, we're here to help 24/7!

Georgia
2 reviews
0 helpful votes
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Temporary Cancellation
December 2, 2020

I had to cancel for a few weeks because of a temporary situation. Lee made it easy and I will certainly renew my subscription soon. My 99 year old mom really enjoys the meals. She says every single one has been very good.

Date of experience: December 2, 2020
Megan M. Freshly Rep
over a year old

Hi Beverlee, thanks for the excellent rating! I'm really glad to hear that Lee was able to provide you with great customer service.

Georgia
1 review
0 helpful votes
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Excellent customer service as always
April 5, 2021

Had an issue and Mary F. Took care of it within one minute which allowed me to go on with my busy night... it's good to know that the chat options I can get things handled very quickly... Freshly customer service is outstanding and has always been.

Date of experience: March 8, 2021
Pennsylvania
1 review
0 helpful votes
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Freshly - a life saver
April 22, 2020

I was introduced to Freshly by my son. It appealed to me as I get home late some nights and just don't want to cook. Also the gluten free choices painlessly keep me on my diet.
This month, having a fridge full of your meals has meant fewer trips to the store, which is life saving in another way.
I'm grateful, be well

Date of experience: April 22, 2020
Stephen D. Freshly Rep
over a year old

Hi Lisa, thanks for your feedback. I'm happy to hear that you're enjoying our meals! Thanks for being a part of Freshly!

Wisconsin
2 reviews
0 helpful votes
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Above & Beyond
August 28, 2021

Jane's customer service was amazing. She countered my dismay with a calm, confident friendliness, and quietly and clearly explained the error in my position. Kudos to Freshly for hiring such an outstanding public servant!

Date of experience: August 28, 2021
Cristin D. Freshly Rep
over a year old

We hate to cause you trouble, David! Your praises made our hearts flutter, so we'll share this with Jane. Thank you for the 5-star rating!

Tennessee
1 review
0 helpful votes
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Easy Meals
August 9, 2018

This is our first experience with mail-order meals. So far, the food has been good and since everything arrives prepared, it is extremely easy. The portions are little bit smaller than we usually eat, but that gives us portion control, so guess it's a good thing.

Date of experience: August 7, 2018
Megan M. Freshly Rep
over a year old

Thank you for your review, Cindy! I'm glad to hear that you've been enjoying the meals, and I appreciate your feedback about our portion sizes!

Overview

Freshly has a rating of 3.8 stars from 7,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 180th among Food Delivery sites.

service
458
value
408
shipping
379
returns
155
quality
392