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Freshdesk.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Freshdesk.com ranks 37th among Customer Service sites.
Terrible support. It's taking 5 days for them to apply a simple SSL to our custom domain. Our support portal is down for 5 days because they can't do a 5 minutes job in a timely manner. That's unacceptable. Stay away from Freshdesk, Freshchat and the other products from Freshworks.
Terrible support. It's taking 5 days for them to apply a simple SSL to our custom domain. Our support portal is down for 5 days because they can't do a 5 minutes job in a timely manner. That's unacceptable. Stay away from Freshdesk, Freshchat and the other products from Freshworks.
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