French Crown

This suit was disappointing and not what I was thinkin nor selected on the order. 1-The color of the suit was shot to be "Spanish Green" the color that is shown on the pictures is a washed up faded dingy looking $#*! suit. 2-The quality of this suit is worse than an H&M suit. Order#*******G

Buy from French Crown only If you want to waste your money. The product quality is bad and the service quality is worse. They are least concerned about customer satisfaction and do not respond to the customer, they don't even have the courtesy to call back the customer. They deduct money if the customer returns their product and they do not have reverse pick up in all locations. The only reason they are selling is because they've received some momentum and brand visibility due to Shark Tank. In a nutshell, not worth it!

It's a fraud company, what happened to me, follows.
1) Placed a Prepaid order, shirt with customization size.
2) One nonsense called me after that your choice shirt is not available, then I asked to refund my money, then the goat said that money can not be refund despite of your choice is available or not.
3) The goat sent me that shirt choices by his color of fabrics.
4) When I received that I said it's not my choice, then the bloody ful said this is customize order can nt be returned.
My question is that, when my choice is not available then and there you bloody should refund my money. Why you went for customization with your choice of shirt?

French Crown is a total disappointment. Their products are shoddily made with terrible craftsmanship, and the fittings are way off. I spent 15,000 INR and have received no response for a refund, even though I returned the items over 15 days ago. Avoid them at all costs.

After trying unsuccessfully to reach customer service regarding a problem with my recent order I decided to try and reach out to the CEO of French Crown. He responding with obscenities and a gay slur. So if you want poor quality merchandise and hate this is definitely your company! See screen shot as proof. The company claimed they are conducting a "full investigation" but instead they are simply blocking angry comments about this incident.

I ordered a Large shirt from this company, but was sent a Small. I did not notice the size was wrong as I did not think they would make such a dumb mistake--I only checked to make sure it was the right design. I need this shirt for a wedding coming up in 2 weeks, and now that I've realized the error, the company has said "We have a 60-day return/exchange policy period. If there is any problem with the order you have to inform us in this period."

Even though it was entirely their mistake, they are unwilling to help out their customer. What aj oke!

Never ever buy anything from French Crown Luxury.
They are big time cheaters and fraud.
Returned 2 packages of 4 orders worth $250-300 and now they are saying both are not received. The status shows delivered for Both.
They don't even reply to your mails. Even the CEO doesn't care

In general French Crown's products are good. However if there is a problem their customer service is terrible. They sent my last order to an old address where I haven't lived in two years and the package is lost. Despite many attempts on my part to resolve the problem they do not respond.

I ordered a 2 piece suit and a tie-pocket square combo with a total price of around *******.
These guys decided to pack the above 3 items and a free gift in a box smaller than a sneaker box! Imagine!
And adding to that they didn't even send any cover to keep my suit.
When I received my suit, it was all ruined and had wrinkles all over it. It already looks worn even before trying it on! On top of it, when I tried to raise a concern I only received 1 response, probably automated, that your complaint will be addressed shortly, which was never addressed.
After that they decided to IGNORE my emails.
Definitely not buying from this fraud company ever again and urge people not to rely on social media ads.
Stay aware!

So i have ordered 3 suits worth 25k from from FC on October 24 for my sister engagement, received the product on nov 5, so there were sizing issue due to which i decided to exchange and returned all 3, they were picked up on nov 9, so i requested them to send it on urgent basis before 24 November for the event for which i bought, they told me they will send it asap, after messaging and calling them regularly they did not send it, so i wore normal formal for the event, but that was also fine, then i asked them when they are gonna send, they keep on telling lies and lies( sir manufacturing mai hai, production mai hai, quality checking mai hai etc). I wanted to abuse them but i decided not to and learnt my lesson. Today on December 14 i received my suits, but now they are of no use to me. Such a pathetic after sales service. Wasted my hard earned money. Be safe, don't buy. They don't even gave suit bag, 3 suits stuffed in a box. Picture attached.

The calculation of price payable is

5 shirts for 1997+2497+2797+2997+1997=******* less one free 1997=******* less 15% MPSHYPB ie 1543.20=8744.80 less 5%for prepaid 437.24=8407.56 the net payable. You have charged Rs.*******.24 is an excess of Rs.1654=68.

Prepaid is allowed 2% instead of allowable 5%. You have not allowed your own committed discount of 15% MPSHYPB.

Please refund me the same urgently. Alternatively you confirm that the excess amount charged + Cash discount in lieu of above order will be adjusted in next order.

No customer care executive responded. Wanna cancel the order placed by their fraudster means n promise.

Imagine French Crown never bother to reply n ratify. Order of 5 more shirts is already due but they don't sort out the issue.

Worst customer experience.

Lajpat Ray

I ordered 2 order 3 shirts each (buy 2 get 1) 6 shirts total 5k for each order.For 7 days they continuously showed order will ship in 2 days,then I read reviews here and sent a mail to them and I got reassurance that I will get the product soon.
Today I got it but one shirt is missing from each order and the bill on the package shows 3395.
Product is also really really average and you can toatally get it for half the price they are selling at other good sites.Don't waste your money and time.

The shirt material is of a very flimsy kind and does not stand up to washing. Worse than that is the sizing: I ordered 4 of the XXL sizes and the measurements are so much smaller than their chart indicates.

4 time i have exchanged my product at thr end i am tired so i accepted even the wrong product i ordered half sleeves t shirt what i received was full sleeves and quality is like a cheap market stuff. So stop considering French crown a brand it is a local chari market product

This store is awful! I placed an order over 10 days ago for two waistcoats. None us shipped & they won't refund! I placed two orders and one of them was a mistake. I have been trying to contact them for two weeks with no luck! Save yourself the trouble and stay away. Also, heads up, they even ask for a tip on your checkout!

Shirt looked great, but was very stiff. After washing gentle/cold water, shirt shrank so much I could not wear it. Sleeves were 2" too short and body of shirt was too tight. Since it was washed I could not return it, so I'm passing it on to goodwill. Suggest buying one or two sizes larger that you regular size. Disappointed, as the shirt looked pretty nice.

I bought 4 shirts and two pants. Shirts are good in fitting cant say about how long they survive after having worst experience of service.
Pants are like my Grandpaa style and I totally dont know the tailor still exist in this world who make such pants. So, I decided to return, now here the fraud starts.
Got my parcel on 30 April and returned request generated on 31 April. Today is 15 April and after two emails and phone calls I am still waiting for return.
So, I explored their website to review but there is no options one can review and the reviews they posted are all fake. Even the names of customer care executives are also like Veronica and Robert which makes them seem an international company.

Please keep away from such companies and dont buy directly from their websites, go instead on amazon or something who return your products on time and gave you your money back.

I've turned from admiring their products to being frustrated and by now angry with French Crown. Single-handed they are giving India a bad or at least cautionary reputation. STAY away from their misleading assurances. Order only if you are sure the fit and quality is going to be OK.

We ordered a suit which came quickly but unfortunately did not fit properly so we decided to return it. Countless emails later and we are still waiting for return approval. Their website says they will authorize a return "no questions asked" but what they don't tell you is they are VERY SLOW to respond to emails and come up with every excuse in the book to not refund or authorize a return. In the midst of this aggravation, we received a bill from FedEx for the delivery charge - this is the so-called "free delivery " they advertise!
Not impressed!