On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FreeeUp has established a strong reputation as a premier freelancer marketplace, noted for its high-quality talent and effective client-freelancer matching. Customers frequently commend the platform's reliable support team, which is available 24/7, and the thorough vetting process that ensures only top freelancers are featured. Users appreciate the streamlined hiring process and the proactive assistance provided. While the overall sentiment is overwhelmingly positive, some concerns regarding occasional service delays and the need for more robust communication during transitions have been noted. Nonetheless, FreeeUp is widely recommended for its commitment to client satisfaction and freelancer support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
As a digital agency, we have a long list of specialized positions that need to be filled to successfully deliver on client expectations.
Having a way to find dedicated experts that are available on a contract basis for work between 5 and 20 hours per week through FreeeUp has been a huge contributor to our recent growth.
As a solopreneur, I'm always looking for good support, but don't want to have to be committed to a monthly contract. Freeeup allows you to get the help you need, as needed. They are also over the top in customer support and satisfaction. I always get a quick response to my emails and so far, have been completely satisfied with the freelancer I have hired. I would highly recommend them.
LOVE using FREEEUP. After interviewing Nathan on my podcast you can see that he truly cares for both his clients and the freelancers. I have used the platform multiple times for multiple projects and enjoy it much more than other freelancer platforms. You have to try it!
Maybe it's me, but I HATE siphoning through hundreds of freelancer resumes.
FreeeUp has mastered sending us the best candidates so I don't have to.
And the caliber of freelancers is amazing, so far 0% turnover (fingers crossed).
When I first wanted to hire a freelancer, I was overwhelmed with the advise on the Internet - ask this, do this, don't do this, avoid this, etc. I was researching a marketplace for freelancers when I found FreeeUp. It had simple tutorials to follow. Plus the VAs were already vetted so that eliminated much of the work I would need to do. I get regular reports from FreeeUp that are easy to follow and they handle all the payment to the VAs, leaving my time for other business matters.
We spent many years trying to find a solution to our remote hiring woes. We have been through every freelancer website that you could name and never found a good solution. The freelancers we had found on our own and were always disappointed... then we found Freeeup and that all changed. Anytime we request a freelancer, we get a qualified freelancer that we have never had to fire yet. We LOVE their service and don't plan on going anywhere.
We have been working with FreeeUp for multiple years now. They are a great marketplace for freelancers! We have used them to hire virtual assistants as well as project based hiring. They have wonderful customer service and I would definitely recommend!
I learned about FreeeUp from a trusted friend. After my half year stint traveling around South East Asia, I decided to give FreeeUp a try.
And I'm loving it! I love being a freelancer in this marketplace.
Great customer service there to support my freelance business, lots of open projects all the time and a cool place to meet other freelancers. Plus, the two leaders are very hands-on -- they make sure that you are enjoying.
The process of obtaining a client is smooth too. Not to mind that their clients are all nice too! I decided to let go of all my non-FreeeUp clients and sticked to the marketplace that's how I trust and love them.
About 6 months ago, I ditched Fiverr and Upwork. I hire all of my freelancers through FreeeUp now and I haven't looked back ever since. The hiring is fast, efficient and the customer service is outstanding! More importantly however, they have amazing professional freelancers on their platform.
I've had multiple good experiences on Freeeup. The interface is easy to use and the quality of freelancers is well above average. Freeeup is my first outreach when looking for freelance help!
Freeeup has been an amazing marketplace for us to help grow our business! We have extremely qualified individuals who work on our team every day. Management is amazing- could not ask for anything better!
Freeeup has been great to work with. I struggled to find good people on Fiverr and working with the team to get me matched up with a freelancer that meets my company is so much easier.
I just wanted to take the time to let you know about my experience with Janice Scribner. I hired her through your company to do a new web site for me and right from the start I had a good feeling about her. My son had used her for a very simple web site and was very happy with her so based on his experience I requested her specifically.
I couldn't be happier with the finished product. She caught my vision almost immediately and her design was beyond my hopes and expectations. She captured all the details I asked for and used her creativity to bring my vision to life. I must say that I absolutely LOVE my new website. It's everything I wanted and more. Janice was pleasant and responsive to work with and took care of changes I requested along the way promptly and perfectly. I just can't say enough or put into words how happy I am and how much I enjoyed working with Janice.
I would recommend her and your company to anyone! Thank you for your time and feel free to contact me if you have any questions or need additional information.
First off, I nearly died when I got a call from Nathan who owns the company to thank me for signing up. That is not something I experience from any company. I wanted to hire a writer and they sent me 3 well vetted writers in a beautiful email intro. I picked one and she did a nice job. It was a great way to try out the service. I have since sent out this group to my friends. Big fan!
Incredible market place for freelancers; incredibly professional! Great talent & even better customer service!
Freeeup is my top choice for picking talented Virtual Assistants to help me run my online businesses. They get my highest recommendation! - Jordan Malik of MalikEnterprisesInc.com
I've been using FeeeUp for a few months now and it's proving to be the best tool in my entrepreneurial tool bag! I've hired two free-lancers for two different needs and they are both saving me a ton of time and stress. I'm in the process of hiring a 3rd for another service. FreeeUp takes a lot of the hassle out of sifting through applicants by sending me qualified individuals that can meet my needs.
Three best marketplace for freelancers, you get the variety and quality you need for your team. I'm able to get a year's worth of work done in a couple months my task list shrinks drastically every week. I love it such a great service!
I have been outsourcing for years, and used a bunch of different platforms. I can say with all sincerity that FreeUp has been the best experience I have had. I didn't have to spend my time sifting through a bunch of applicants or trying to interview countless people. I just put in a description of what I was needing done and FreeeUp did all the work in the background and suggested someone I can use within an hour.
I hired them instantly and my job was done super fast!
Great platform guys!
Have hired my best content writer and VA so far.
I like how I can trust that freeeup will find someone super qualified on my behalf.
Things to improve: UI of site
Answer: I am impressed with Freeeup customer service. Anytime I have a question or want to be introduced to a client they are very responsive and attentive to my messages.
Answer: FreeeUp supposedly will refer clients to you, but they never check the clients. And when you contact the clients, they try to sell you something or get freelance work for free.