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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,022 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,104
value
961
shipping
657
returns
743
quality
968
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Australia
1 review
0 helpful votes
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Review on Russel V
August 6, 2024

It was very pleasant, highly informative, and easy to maintain the interview. Questions were targeted and I was aided through the interview as Russel V made it very informal and non-intimadting

Date of experience: July 27, 2024
India
1 review
0 helpful votes
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It was great experience!
August 5, 2024

I was not aware that the verification process will have a technical discussion. It was amazing discussion and all went well. I think this process makes the platform geniune.

Date of experience: July 26, 2024
Kenya
1 review
0 helpful votes
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Verified
July 28, 2024

Russel took me through the process step by step. She explained all that I was required to do and we synced into the interview swiftly and voila!
I'm verified.

Date of experience: July 18, 2024
MD
1 review
0 helpful votes
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Good assistant!
July 24, 2024

I've learned a lot through this chatting.
He was very kind and his explanation was perfect I think.
I want to ask many questions to him!
Thanks again!

Date of experience: July 14, 2024
Greece
1 review
0 helpful votes
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Smooth communication, very good experience
October 15, 2024

Magenta was really helpful and gave a quick solution to my problem!

Date of experience: October 5, 2024
India
1 review
0 helpful votes
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Magenta helped me quickly
October 15, 2024

It was quick and apt problem solving from her. Thank you.

Date of experience: October 5, 2024
Malaysia
1 review
0 helpful votes
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Great Experience
September 23, 2024

I had a great experience, and Danette O. From Freelancer Support was helpful, patient, and friendly.

Date of experience: September 13, 2024
Iraq
1 review
0 helpful votes
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Very nice treatment and excellent service
June 28, 2024

I would like to point out the good treatment and good service you provide, and the greatest evidence of this is that the conversation with Magenta was pleasant and referred the problem to the relevant department.
Thank you very much

Date of experience: June 18, 2024
Tunisia
1 review
0 helpful votes
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Helpful support
September 16, 2024

Great and Helpful Support.
I just want to give a big thank you to Criselda for helping me out so quickly.

Date of experience: September 6, 2024
India
1 review
0 helpful votes
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Best Chat Support
June 22, 2024

She was very patient & humble. She listened to every query I had and resolved it professionally.
She took a bit of time replying to my queries, but I guess it's okay if, in the end, my query is resolved.

Date of experience: June 12, 2024
India
1 review
0 helpful votes
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Magenta S. Is very helpful
October 14, 2024

Magenta S. Is very helpful, she help me a lot, again thank you

Date of experience: October 4, 2024
Pakistan
1 review
0 helpful votes
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Verified Badge
October 14, 2024

It was a good experience to talk with Russell V. Thank You

Date of experience: October 4, 2024
Turkey
1 review
0 helpful votes
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Great onboarding process
October 6, 2024

Jonny was on time, briefed me promptly but surely about the program. He was kind and nice.

Date of experience: September 26, 2024
Canada
1 review
0 helpful votes
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I greatly appreciate the friendly assistance.
August 20, 2024

I greatly appreciate the friendly assistance I received while working with this freelancer. I have had a very good experience.

Date of experience: August 10, 2024
India
1 review
0 helpful votes
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Exam retake
June 17, 2024

I paid the fee to take the English exam. However, during attempt the website was not responding. Thus, I could not move forward to complete the exam in designated time. I informed the Freelance Support Team in this regard and a ticket was raised. The interactions with team members were cordial. The issue was promptly resolved, and retake of exam permitted. Thank you for your kind consideration and prompt support.

Date of experience: June 7, 2024
Pakistan
1 review
0 helpful votes
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Excellent Experience
July 19, 2024

The customer support provided was excellent. Criselda, demonstrated a high level of professionalism throughout the interaction, maintaining clear communication and addressing my concerns effectively.

Date of experience: July 9, 2024
Maryland
1 review
0 helpful votes
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Russell V review
August 11, 2024

Russell asked excellent questions related to my review and verification.

Very enjoyable to work with during this process!

Date of experience: August 1, 2024
Pakistan
1 review
0 helpful votes
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Review for Magenta S.
October 13, 2024

Quite Helpful with the relevant information I required.

Date of experience: October 3, 2024
Pakistan
1 review
0 helpful votes
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I wanted to express my gratitude for being part of the Rising Talent Program on Freelancer. This opportunity has significantly boosted my visibility and has helped me secure more projects.

A special thanks to Jonny for his continuous support and guidance throughout this journey. Your assistance has been invaluable in navigating the platform and maximizing my potential.

Thank you once again for this incredible opportunity.

Date of experience: May 27, 2024

Great Platform To Earn and Grow as Freelancer
June 4, 2024
Previous review

Freelancer platform is an excellent choice for freelancers looking to earn and grow. With its user-friendly interface, variety of projects, robust communication tools, secure payment systems, and exceptional support from team members like Russell V, it provides a comprehensive and rewarding freelancing experience. Whether you're just starting or looking to expand your freelance career, this platform offers the tools and opportunities to succeed.

Date of experience: May 25, 2024
Spain
1 review
0 helpful votes
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Great support and very quick
October 12, 2024
Updated review

I posted a mistaken review and I was allowed to correct it

Date of experience: October 2, 2024

Top support
October 8, 2024
Previous review

I posted a wrong review by mistake and support helped me very quickly to fix it.

Date of experience: September 28, 2024