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Fragrant JewelsReviews 54

2.4

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Fragrant Jewels Reviews Summary

Fragrant Jewels has a rating of 2.4 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fragrant Jewels most frequently mention customer service, bath bombs and inner circle. Fragrant Jewels ranks 52nd among Bath & Body sites.

service
25
value
26
shipping
25
returns
19
quality
24

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Missouri
1 review
2 helpful votes
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Receipt? Shipping?
December 27, 2017

I never received an emailed receipt of my purchase, and when you go on the website it doesn't show you any kind of receipt of your order, just what you ordered. Shipping over $60 is free but they ship by FedEx SmartPost, which takes forever. I ordered well before Christmas to give as gifts and, here it is, after Christmas they still aren't here. Even the tracking showed it should have been here by now, but it's just now being transferred to my local post office for delivery. I wasn't given any other option for shipping at checkout or I definitely would have paid extra to have them expedited. Not happy considering what I paid!

Date of experience: December 27, 2017
Texas
1 review
5 helpful votes
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Disappointed
October 30, 2017

Just received my 5 bath bombs. I was disappointed in the wrapping as I was going to use them for Christmas presents. They are shrink wrapped in plastic with the top and bottom exposed not like the foil paper they show on the web. Part of the bombs had crumbled and all over the box. Have not used one yet as they were suppose to be presents. They do smell nice. For the price I think the wrapping should be as shown on the web.

Date of experience: October 30, 2017
New York
2 reviews
2 helpful votes
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Although the candles and bath bombs are enjoyable and smell nice the customer service is the worst. I emailed the company May 8th to cancel my inner circle membership because you can't do it online, rec'd an email back two days later saying you have to call. I called and spoke to someone who said it was cancelled and I would receive an email confirmation - it is now may 15th and it has not been cancelled or confirmed. I don't see myself ordering from this company again due to lack of customer service.

Processing and shipping about two weeks. I placed my order May 1st It delivered May 12 packaged very well.

Date of experience: May 15, 2017
Colorado
1 review
5 helpful votes
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Ripped off
April 2, 2017

We did order one candle. A month later we were charged for another candle we did not order. The money you took from my account made me short on paying rent so dont ever expect another order from us.

Date of experience: April 2, 2017
Oklahoma
5 reviews
3 helpful votes
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Awesome products
March 4, 2017

Fragrant Jewels are totally awesome. I have ordered several of their products and I love them all. The hidden rings are very nice. Even if they are the $10 rings they are quality products. I am still looking for the real deal but I enjoy the ones I get and love the products.

Date of experience: March 4, 2017
Colorado
1 review
1 helpful vote
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Awesome Stuff!
January 10, 2017

The bath bombs are by far my new favorite addiction! I ordered the Awake set, and I loved the bath bomb and how big and sparkly it was! I will definitely be ordering more, especially as gifts! Even though my rings have been all ten dollar ones, they are still cute little rings that I am wearing right now as I type this. I made a video of the fun!

https://www.youtube.com/watch?v=8RzS3kPLfI8

Date of experience: January 9, 2017
Pennsylvania
25 reviews
31 helpful votes
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I have ordered several Candles from this Company. I think it has Great Candles that Smell Awesome. They hold the scent not like other Candles. Also if you have someone that enjoys Beautiful Rings this is the site for you. You get a Candle plus a Ring, they also have Bath Bombs with Rings. You get a code to find out how much the Ring is worth. I have several Rings. I have been Complemented several times on my Beautiful Rings. Oh they also have Fragrant beads for your closet or anywhere to give a beautiful scent. I thought some Ladies or Guys might want to know. Give a Gift of a Awesome Candle and Beautiful Ring. Just go to there site and shop. The site is FRAGRANTJEWELS.COM. There customer service is very good at calling you for any reason. GIVE IT A TRY I THINK YOU WILL LIKE IT. I KNOW I DID. Thanks Everyone for reading. I love them. <3 Bye for now.

Date of experience: September 5, 2016
Illinois
47 reviews
141 helpful votes
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Delighted!
April 18, 2016

I tried this company on the advice of a Friend, and am glad I did! Not only are the candles and jars high quality, each one contains a well-wrapped (well-protected!) ring inside. One of my most popular gifts was a natural bar of Lilac scented soap (heavenly!) which I gave to my sister. It turns out there was a ring (i had no idea what it would be but requested her size) just her size in her very favorite gemstone, a green emerald stone! She wears it all the time. I have ordered numerous gifts and they are all very nice.

Date of experience: April 18, 2016
New York
4 reviews
18 helpful votes
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Candles and a gift
September 13, 2015

Fragrant jewels provides fragrance and a ring. The candles smell great and the jewelry is just a nice bonus. These make great gifts and are wonderful gifts for all ages. I love the candle and always am excited to get to the prize of the ring. This company is well worth using. They are prompt and provide the quality and service customers deserve.

Date of experience: September 13, 2015