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Fragrant Jewels has a rating of 2.4 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fragrant Jewels most frequently mention customer service, bath bombs and inner circle. Fragrant Jewels ranks 52nd among Bath & Body sites.
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I never received an emailed receipt of my purchase, and when you go on the website it doesn't show you any kind of receipt of your order, just what you ordered. Shipping over $60 is free but they ship by FedEx SmartPost, which takes forever. I ordered well before Christmas to give as gifts and, here it is, after Christmas they still aren't here. Even the tracking showed it should have been here by now, but it's just now being transferred to my local post office for delivery. I wasn't given any other option for shipping at checkout or I definitely would have paid extra to have them expedited. Not happy considering what I paid!
Just received my 5 bath bombs. I was disappointed in the wrapping as I was going to use them for Christmas presents. They are shrink wrapped in plastic with the top and bottom exposed not like the foil paper they show on the web. Part of the bombs had crumbled and all over the box. Have not used one yet as they were suppose to be presents. They do smell nice. For the price I think the wrapping should be as shown on the web.
Although the candles and bath bombs are enjoyable and smell nice the customer service is the worst. I emailed the company May 8th to cancel my inner circle membership because you can't do it online, rec'd an email back two days later saying you have to call. I called and spoke to someone who said it was cancelled and I would receive an email confirmation - it is now may 15th and it has not been cancelled or confirmed. I don't see myself ordering from this company again due to lack of customer service.
Processing and shipping about two weeks. I placed my order May 1st It delivered May 12 packaged very well.
We did order one candle. A month later we were charged for another candle we did not order. The money you took from my account made me short on paying rent so dont ever expect another order from us.
Fragrant Jewels are totally awesome. I have ordered several of their products and I love them all. The hidden rings are very nice. Even if they are the $10 rings they are quality products. I am still looking for the real deal but I enjoy the ones I get and love the products.
The bath bombs are by far my new favorite addiction! I ordered the Awake set, and I loved the bath bomb and how big and sparkly it was! I will definitely be ordering more, especially as gifts! Even though my rings have been all ten dollar ones, they are still cute little rings that I am wearing right now as I type this. I made a video of the fun!
https://www.youtube.com/watch?v=8RzS3kPLfI8
I have ordered several Candles from this Company. I think it has Great Candles that Smell Awesome. They hold the scent not like other Candles. Also if you have someone that enjoys Beautiful Rings this is the site for you. You get a Candle plus a Ring, they also have Bath Bombs with Rings. You get a code to find out how much the Ring is worth. I have several Rings. I have been Complemented several times on my Beautiful Rings. Oh they also have Fragrant beads for your closet or anywhere to give a beautiful scent. I thought some Ladies or Guys might want to know. Give a Gift of a Awesome Candle and Beautiful Ring. Just go to there site and shop. The site is FRAGRANTJEWELS.COM. There customer service is very good at calling you for any reason. GIVE IT A TRY I THINK YOU WILL LIKE IT. I KNOW I DID. Thanks Everyone for reading. I love them. <3 Bye for now.
I tried this company on the advice of a Friend, and am glad I did! Not only are the candles and jars high quality, each one contains a well-wrapped (well-protected!) ring inside. One of my most popular gifts was a natural bar of Lilac scented soap (heavenly!) which I gave to my sister. It turns out there was a ring (i had no idea what it would be but requested her size) just her size in her very favorite gemstone, a green emerald stone! She wears it all the time. I have ordered numerous gifts and they are all very nice.
Fragrant jewels provides fragrance and a ring. The candles smell great and the jewelry is just a nice bonus. These make great gifts and are wonderful gifts for all ages. I love the candle and always am excited to get to the prize of the ring. This company is well worth using. They are prompt and provide the quality and service customers deserve.
Answer: I personally have not experienced this, but I should say not since they are good quality. (The rings with the bombs and candles not the vault free ones)
Answer: Absolutely not not ever! I order and get it within a week or so not nothing was ruined or broken and I had everything I had ordered you'll never ever get a bad review from me not ever
Answer: Yes they noticed a big big difference in a good way because every time I use the bath bombs I use my candles as well to have a nice aroma candle lite bath and lay back a just let the stress slip away and when I got out they seen how good I smelt and how much more in a better mood I was in so thank you fragrant jewels I really really needed you back in my life again!
Answer: No, you never get anything of value by my experience, but that's just me being tired of wasting money to one day maybe never get one.
Answer: No absolutely not they say it's 45 a month then they will try to sneak charges of 127-175 dollars without any warning
Answer: I haven't purchased one of them just yet but I have been wanting to though maybe next month I will!
Answer: You should contact them. They made an error on the order