From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My order was canceled with no contact whatsoever. After calling to see what happened to my order, they told me. I reordered and billing held up my order after I called and emailed to be sure my order was coming. After promising me it was coming I checked on the progress and they said it hadn't been sent yet. I still haven't received my order and it has been 2 weeks since my initial order. I also paid for expedited shipping. NEVER AGAIN!
Site is very user friendly. I also love that you can get high end fragrances at a great price.
I received my order correctly and very fast shipping from time the order was placed. Very happy with my purchase!
Always a great experience, quick and painless. Excellent price and service!
The product had been on back order for sometime. I received an email as soon as it was restocked and ordered right away. Shipping was fast and product was very reasonably priced.
The best cologne I've ever bought. And this filing stands out
I was very pleased with the prompt delivery and also with the fragrance I ordered. It was just as described in the website.
Same price every time! I enjoy the way it smells and so do people around me
The fragrance that I receive doesn't seem to be the original, this one smells terrible!
I had a bit of trouble discovering sample vials. The search bar would keep putting in the last product looked for when I deleted it and tried to find another product without using the search bar.
I had a bit of trouble discovering sample vials. The search bar would keep putting in the last product looked for when I deleted it and tried to find another product without using the search bar.
This is NOT what I remember this perfume smelling like. Very stale and odd. Will give to Goodwill, waste of 50 bucks
Thank you for an easy online shopping experience!
It's been fine so far. Will probably be a repeat customer.
Super easy and time saving. Easy to pick out from a wide range of fragrances
After I ordered, the package arrived within a week. Older packaging, but same great scent!(can't complain when the price I got them for on the site was roughly 50% off retail.)
Very good prices... and a 15% also! Quick delivery. Will definitely order again. Already recommending to my friends!
Quick and easy ordering
Plenty of different fragrances
I love the option to buy testers,. I'm not a big cologne guy, but I was able to buy two 3.4oz testers of the two I know I like for just over $50. I just couldn't pass on it, buy either one at a retail store would have cost me nearly $50 alone. I won't be needing more for a LONG time but, when I do, I will DEFINITELY be coming back here
Website easy to navigate & to use. Excellent price for a quality product.The product was delivered for a quickly in good condition. I could not be more happy with the service I received
Very easy ordering and using payment plan took awhile to receive order and it was damaged
Very easy ordering and using payment plan
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members