Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
The experience was very good great. Very fast delivery.
I have a grandson and niece that are at the age to start using cologne and I like the option to find some of the fragrances no longer available in stores.
I have a grandson and niece that are at the age to start using cologne and I like the option to find some of the fragrances no longer available in stores.
Overall a good experience would recommend! The product smells really good and the shipping was fast.
I only purchase perfume form Fragrance X... their website is customer friendly and their products are amazing
Excellent fast and secured good choice I saw the comments about how good is this brand
I got the perfume super quickly and the box was not damaged or messed up. Everything was in its original packaging with the plastic wrapped.
Excellent! Always great! Great selection and shipping.
Quick and easy to navigate website. The prices are good. The shipping is fast.
Unbelievable quick delivery! I would absolutely order again, my overall experience has been exceptional.
DELIVERY VERY FAST, ONE COLOGNE I JUST RETURNED, LIKE THAT THERE IS FREE RETURNS BUT WHEN I SAW $5.95 WILL BE DEDUCTED FROM MY REFUND FOR USE OF LABEL I HAD TO PINCH MYSELF, COULDN'T BELIEVE WHAT I READ, BIG TURNOFF
Cant seem to use the after pay. But The fragrances are good and its just in time for fall thank you.
Very positive and received everything on time. Made an order by phone and employee very attentive.
It was easy to look up and choose what perfume was wanted. It was easy to place and pay for this order and it arrived with in 5 days of purchase. I am completely happy with this experience and it gots me feeling sexy...
Always best pricing and prompt service and no need to make a trip to the department store.
Great variety of products, easy to navigate. The mont blonc was awesome great smell love it, the coach is my signature scent so that's always great. Wasn't to much for the CK eternity not my cup of tea. I for got I didn't much that the last time I purchased.
Great variety of products, easy to navigate.
Good! Please ask Ralph Lauren to bring back this perfume. It is great!
Loved to get my box of perfume in s timely manner and i could track my package with ease
Good perfume, fast shipping and delivery, will definitely be buying again from them.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Cancel my card details please. Remove 1 order. It went through twice