About the Business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I received my order quickly. The plastic top on my Incanto Shine bottle was broken upon receipt. The box was not damage.
I don't write reviews without monetary compensation. …………………,,,,,,,,,,,,,,,,,,,,,
Excellent service and products. I regularly purchase fragrances, colognes, and parfumerie from FragranceX. Thanks a million!
Good first experience and second buying experiences. Not problem on delivery, just on time
I already answered this. This product does not smell Amazing Grace,
Today I purchased 2x 1.7ml of Modern Muse. When did you stop selling the 3.4mL bottles? That's one I really needed. So I had to buy 2 this time around. Now that my son is an adult he's looking for a cologne. So Savuange is next! (If I buy it...lol)
No comment on ordered merchandise in which I have not received.
That's fine friendly experience shipping was extremely quick
Affordable options with FragranceX
Love this scent since the 80's. Continue to get compliments!
Didn't receive what I thought I ordered. Can't talk to anyone. Phone never available
Internet shopping is always easy. I enjoy the choices offered as well.
Been about a month and still not received - can't understand why it's taking so long
Starts out with hazelnut, but settles into a delicious vanilla…
I appreciate the effective feedback throughout the shopping experience, especially because I used a freight forwarder to ship to Jamaica, so it took a while for me to get my package. Thanks FrgranceX
I haven't received my order and when I contacted FragranceX, they told me that we have to nothing to do with your issue since the carrier is equipped with a GPS system and it says delivered.
I've never experienced a delivery issue before especially I usually buy my fragrances from Fragrancenet.com and Amazon
Excelente atencion, son muy responsables en el manejo de los pedidos, cumpliendo en tiempo y forma las entregas
Very easy to shop with. Shipping was on time and product got delivered on time as well
Great price quick delivery. Able to get what I wanted and needed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members