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FragranceXReviews 7,183

4.6

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From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
597
value
2,543
shipping
2,551
quality
6,622
This company responds to reviews on average within 22 days

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Colorado
1 review
0 helpful votes
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I Love Calandre
January 17, 2021

I have been using this product for over 50 years. I complained along with many other people that they were going to stop making it, but they listened to us and we can still have it.

Date of experience: January 17, 2021
Washington
1 review
0 helpful votes
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White Patchouli
January 19, 2021

My experience with FragranceX has been great! I've purchased from the several times. This time I didn't like the fragrance.

Date of experience: January 17, 2021
Texas
1 review
0 helpful votes
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On not goos. I prefer the Roaster. I do think you slipped this on me.
I now see that you are out of that fragrance
Why did you substitute this one?

Date of experience: January 17, 2021
Texas
1 review
0 helpful votes
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Fabulous Find!
January 17, 2021

I received my order within a few days after I placed it. Beautiful packaging & my perfume is fabulous!

Date of experience: January 17, 2021
Michigan
4 reviews
0 helpful votes
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Great prices; easy web site
January 16, 2021
Updated review

The FragranceX web site is easy to follow & has a variety of makeup & bath and body products as well.
Authentic products & A great price.

Date of experience: January 16, 2021

Have always loved the value at FrageanceX
November 12, 2019
Previous review

Have always loved the value at FrageanceX. Other sites charge $ 10-20'More.

Date of experience: November 12, 2019
Maryland
1 review
0 helpful votes
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Satisfaction!
January 16, 2021
Updated review

I found exactly what I was looking for and got a discount! I look forward to purchasing from Frangrance X again. Thanks.

Date of experience: January 16, 2021

I found exactly what I was looking for and got a discount!
January 7, 2021
Previous review

I found exactly what I was looking for and got a discount! I look forward to purchasing from Frangrance X again. Thanks.

Date of experience: January 7, 2021
Georgia
1 review
0 helpful votes
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Delivery
February 15, 2021

It took a lot longer to arrive than I was told when I ordered

Date of experience: January 16, 2021
Washington
1 review
0 helpful votes
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Good price
January 16, 2021

Good price on an excellent product. Really satisfied.

Date of experience: January 16, 2021
Pennsylvania
1 review
0 helpful votes
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Found what I wanted. The price was great.
January 16, 2021
Updated review

I didn't realize that some of them are so expensive

Date of experience: January 16, 2021

I didn't realize that some of them are so expensive
January 7, 2021
Previous review

I didn't realize that some of them are so expensive

Date of experience: January 7, 2021
California
1 review
0 helpful votes
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Late
January 16, 2021

Stressed out for me,, but at the end my brothers reaction was excited. Thank you

Date of experience: January 16, 2021
New York
1 review
0 helpful votes
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Bogus discount offers
January 16, 2021
Updated review

I am chagrined that I have been offered 15% off and also Free Shipping, but one code negates the other. Took a lot of time and figuring to understand what was happening, plus a call to Support. Please don't offer discounts that will be later rescinded without making such consequences clear at the beginning!

Date of experience: January 16, 2021

I am chagrined that I have been offered 15% off and...
July 26, 2019
Previous review

I am chagrined that I have been offered 15% off and also Free Shipping, but one code negates the other. Took a lot of time and figuring to understand what was happening, plus a call to Support. Please don't offer discounts that will be later rescinded without making such consequences clear at the beginning!

Date of experience: July 26, 2019
Pennsylvania
1 review
0 helpful votes
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Best Prices
January 17, 2021
Updated review

This is the best site to buy any kind of perfume or cologne from. They have the best price and they always have my favorites in stock.

Date of experience: January 16, 2021

Love this site!
December 31, 2020
Previous review

Love this site! Best prices!

Date of experience: December 31, 2020
California
1 review
0 helpful votes
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Review
January 15, 2021
Updated review

Hope to do a long lasting business with your company

Date of experience: January 15, 2021

Hope to do a long lasting business with your company
January 6, 2021
Previous review

Hope to do a long lasting business with your company

Date of experience: January 6, 2021
Massachusetts
1 review
0 helpful votes
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Very easy to order. Web site is right to the point!

Date of experience: January 15, 2021

Very easy to order
January 4, 2021
Previous review

Very easy to order. Web site is right to the point!

Date of experience: January 4, 2021
Virginia
2 reviews
0 helpful votes
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I was delighted to find this old favorite and it was delivered quickly!

Date of experience: January 15, 2021
New York
1 review
0 helpful votes
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Highly recommend
January 15, 2021

The perfume is authentic, and it came in a day. I am extremely happy with this purchase Thank you!

Date of experience: January 15, 2021
California
1 review
0 helpful votes
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Smells Good
January 14, 2021
Updated review

It was a little frustrating cuz the link kept dropping when trying to place my order. But they honored my original discount so no worries there. I'll absolutely be back

Date of experience: January 14, 2021

It was a little frustrating cuz the link kept dropping...
January 5, 2021
Previous review

It was a little frustrating cuz the link kept dropping when trying to place my order. But they honored my original discount so no worries there. I'll absolutely be back

Date of experience: January 5, 2021
Michigan
1 review
0 helpful votes
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First Time Buyer. Awesome Experience!
January 14, 2021
Updated review

Quick and easy. Had what I wanted when no other merchant did.

Date of experience: January 14, 2021

Quick and easy
January 5, 2021
Previous review

Quick and easy. Had what I wanted when no other merchant did.

Date of experience: January 5, 2021
Arizona
2 reviews
0 helpful votes
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Received all the items on such order just thrown in there with no padding material, hence, one bottle arrived shattered.

Date of experience: January 14, 2021
Pennsylvania
1 review
0 helpful votes
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Easy, good selection, good price
January 14, 2021
Updated review

All went very smoothly. My first time to order and will not be my last.

Date of experience: January 14, 2021

All went very smoothly
January 5, 2021
Previous review

All went very smoothly. My first time to order and will not be my last.

Date of experience: January 5, 2021