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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Thank youThis is the fastest I've ever gotten my order. The price and the service was barnone the best. I actually had my bro and my pops and a friend use this service. Thank you
My experience was extremely great. Prices are very good and shipping was fast. I will be ordering more. Thank you
Thanks for making this an easy and timely transaction!
Thanks for making this an easy transaction!
Discount isn't clear makes it seem like you'll get an additional discount if you sign up but the price you are shown is the price with the discount. Click bait.
Discount isn't clear makes it see like you'll get an additional discount if you sign up but the price you are shown is the price with the discount. Click bait.
The entire experience was a good one except that the package was opened otherwise absolutely no issues.
Bought Viva La Juicy Gold Couture and smell horrible. I sprayed it at the back of my hands and it was oily and greasy and not smell like the genuine perfume.
My bath and body works mist smell better and last longer than this perfume.
Don't buy in Fragrance X it's just a waste of money.
Easy to find fragrances, a great selection of my favorite brands. Let' see how long it takes to be delivered. I'd love to be a return customer as long as my order is correct, legitimate, and smells authentic.
Easy to find fragrances, a great selection of my favorite brands. Let' see how long it takes to be delivered. I'd love to be a return customer as long as my order is correct, legitimate, and smells authentic.
I LOVE shopping FragranceX Simple, quick & perfect without leaving my home! The products are always packaged well and I received my order within 14 days of ordering!
I LOVE shopping fragranced.com! Simple, quick & perfect without leaving my home!
Great service with cologne and perfume for everyone in the household. Great for gifts and for great smelling yourself birthday gift.
Everyone would enjoy shopping overall, great service's.
Great service with cologne and perfume for everyone in the household. Great for gifts and for great smelling yourself birthday gift.
Love love it smells great and stays on for hours. One of my favorites now.
I got my first few orders nicely packaged and they smell really nice and couldnt believe what i got for the price
I got my first few orders nicely packaged and they smell really nice and couldnt believe what i got for the price
I have had issues with your customer service and poor response time when a couple of issues arose
I love it my very first expensive cologne, it welds great, the box it came in was nice that I kept it I'm not sure if anyone else does that and the bottle was also great design, I will definitely continue to do business with fragrancex!
I ordered a more high end fragrance that I had purchased before from the actual designer's website. I adored the perfume. I was running low, so I decided to order from FragranceX because it was significantly less in cost. Which should have been my first warning sign. Order and even delivery was easy and fast, however, when receiving my purchase, it was leaking in the box. I immediately sent an email stating the issue. No response. The next day I wanted to test the perfume at least. I sprayed it, and it smelled nothing like my first bottle. It smelled of alcohol and faint vanilla and that is it. The scent lingered for like 15 seconds and was gone. The color of the actual perfume was also a lot darker than my other one. According to FragranceXs own website, those are 2 signs that a perfume is expired. I sent two more emails without response. I called, got a rep and they said the only way to get this fixed is to print off a shipping label, send the product back and I would have to wait until it was scanned back into the warehouse to get my money back. According to other reviews, they were instructed to do the same months ago and they were never refunded by FragranceX. Not sure if it is worth the effort to send back and still not get a refund. The product is worthless. Cannot be used. Horrible customer service. I will never order from them again.
I could not be not satisfied with your service. My order came in time with no delay. The price was very affordable and the product was a genuine scent. Thank you.
Experience was very simple and fast, also a great selection of fragrances, everything I needed!
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at support@fragrancex.com with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)