business logo of FragranceX

FragranceXReviews 6,650

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
grey star
grey star
grey star
grey star
grey star

FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
557
value
2,539
shipping
2,548
quality
6,090
This company does not typically respond to reviews

Instant Feedback

109,651 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Cecil I.
Unfollow Cecil I.
Share Review
Report Review

Good
May 13, 2021

I received my items very fast and i was greatly satisfied.

Date of experience: May 13, 2021
Virginia
1 review
0 helpful votes
Follow Samantha A.
Unfollow Samantha A.
Share Review
Report Review

Anniversary Gift
May 13, 2021
Updated review

I love the way that you can look for certain items.

Date of experience: May 13, 2021

I love the way that you can look for certain items
May 4, 2021
Previous review

I love the way that you can look for certain items.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
Follow Brittany K.
Unfollow Brittany K.
Share Review
Report Review

Good quality
May 13, 2021
Updated review

I love it.and it's an awesome. The prices are reasonable and good deals.

Date of experience: May 13, 2021

I love it
May 4, 2021
Previous review

I love it.

Date of experience: May 4, 2021
Maryland
1 review
0 helpful votes
Follow Gerardo M.
Unfollow Gerardo M.
Share Review
Report Review

Paco Rabanne Original
May 13, 2021
Updated review

Had what I wanted at a great price. Will shop here again. Great experience.

Date of experience: May 13, 2021

Had what I wanted at a great price
May 4, 2021
Previous review

Had what I wanted at a great price. Will shop here again. Great experience.

Date of experience: May 4, 2021
Florida
1 review
0 helpful votes
Follow Devorah N.
Unfollow Devorah N.
Share Review
Report Review

Fast and reliable
May 13, 2021

Greatvery happy with the quick service and the great prices will buy again from you

Date of experience: May 13, 2021
Indiana
1 review
0 helpful votes
Follow Maureen Y.
Unfollow Maureen Y.
Share Review
Report Review

Great customer service
May 13, 2021

Always receive product in a timely manner and it is exactly what I ordered.

Date of experience: May 13, 2021
California
1 review
0 helpful votes
Follow Christopher W.
Unfollow Christopher W.
Share Review
Report Review

Kenneth Cole Black
May 13, 2021
Updated review

I really enjoy getting cologne from your company... This time the USPS took a little longer to get it to me than the first order...

Date of experience: May 13, 2021

It was very easy just waiting on the bleu by Chanel...
May 4, 2021
Previous review

It was very easy just waiting on the bleu by Chanel to get in stock so I can buy it

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
Follow Kiandra U.
Unfollow Kiandra U.
Share Review
Report Review

They had almost everything I wanted and then some. Fast shipping everything was very well packed! Will buy from again!

Date of experience: May 13, 2021
Illinois
1 review
0 helpful votes
Follow Patricia Q.
Unfollow Patricia Q.
Share Review
Report Review

Sorry I do not know how to send pictures.
May 13, 2021
Updated review

You make shopping for cologne so easy and affordable.

Date of experience: May 13, 2021

You make shopping for cologne so easy and affordable
May 4, 2021
Previous review

You make shopping for cologne so easy and affordable.

Date of experience: May 4, 2021
Puerto Rico
1 review
0 helpful votes
Follow Angel X.
Unfollow Angel X.
Share Review
Report Review

Excellent
May 13, 2021
Updated review

Very Good product, fast shipping and a good variety of perfumes.

Date of experience: May 13, 2021

Good product and very fast shipping
November 10, 2020
Previous review

Good product and very fast shipping.

Date of experience: November 10, 2020
Michigan
1 review
0 helpful votes
Follow Gloria I.
Unfollow Gloria I.
Share Review
Report Review

Excellent
May 13, 2021
Updated review

Very fast and the price is right. Very informative of where your order is. Multiple products to choose from even though I have my favorites.

Date of experience: May 13, 2021

Very fast and the price is right
May 3, 2021
Previous review

Very fast and the price is right.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
Follow Garry X.
Unfollow Garry X.
Share Review
Report Review

For the love of fig
May 13, 2021
Updated review

Has a strong scent but very nice once it diminishes a bit. Very nice buy.

Date of experience: May 13, 2021

So far so good
May 3, 2021
Previous review

So far so good

Date of experience: May 3, 2021
Indiana
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

Wrong fragrance, returning
May 13, 2021

What I ordered and shows on the invoice is not what I received. Maybe I'm wrong and the invoice that says "special edition" is an anomaly.
I will be returning the item today, hopefully I can get something else.

Date of experience: May 13, 2021
Australia
1 review
2 helpful votes
Follow Dean G.
Unfollow Dean G.
Share Review
Report Review

Purchased Abercrombie cologne end January, received sometime in February. Paid $170. Opened the bottle in April. Didn't smell like Abercrombie, and the lid doesn't fit properly. Clearly a fake. I emailed the company who offered me 15% of my money back. What a joke. Disgraceful. Don't touch their stuff. Wish I'd read all the negative reviews before purchasing!

Date of experience: May 13, 2021
Florida
1 review
0 helpful votes
Follow Keith L.
Unfollow Keith L.
Share Review
Report Review

Great perfume delivered fast.
May 12, 2021

Needed a mother's day present, and found her favorite perfume here. It arrived in plenty of time, and I was the hero. Thank you!

Date of experience: May 12, 2021
Tennessee
1 review
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

Consistency = Loyalty
May 12, 2021
Updated review

Fun to shop, easy layout to use, and overall trust in the best customer service ever!

Date of experience: May 12, 2021

Fun to shop, easy layout to use, and overall trust...
May 3, 2021
Previous review

Fun to shop, easy layout to use, and overall trust in the best customer service ever!

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
Follow Mariah I.
Unfollow Mariah I.
Share Review
Report Review

Mother's Day Surprise
May 12, 2021

I bought 2 perfumes for my mom on Mother's day. I was afraid that she wouldn't get them in time but she received them Friday afternoon (a couple of days before Mother's day). She love her gift.

Date of experience: May 12, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Glenn L.
Unfollow Glenn L.
Share Review
Report Review

Great company to do business with.
May 12, 2021
Updated review

Always good to do business with and very easy to shop with.

Date of experience: May 12, 2021

Always good to do business with
September 14, 2020
Previous review

Always good to do business with.

Date of experience: September 14, 2020
Michigan
1 review
0 helpful votes
Follow Samra U.
Unfollow Samra U.
Share Review
Report Review

Great will purchase again :)
May 12, 2021

I ordered a couple perfumes and colognes and they all smell amaaaaazing! And they all last more than days! Thank u!

Date of experience: May 12, 2021
California
1 review
0 helpful votes
Follow Katrina W.
Unfollow Katrina W.
Share Review
Report Review

Love it
May 12, 2021

Got a great creed fragrance for my boyfriend and found a great sale on this site. And the package came fast and they made sure to leave it with someone at the house! Would definitely buy from here again

Date of experience: May 12, 2021