business logo of FragranceX

FragranceXReviews 6,631

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
grey star
grey star
grey star
grey star
grey star

FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
555
value
2,539
shipping
2,548
quality
6,071
This company does not typically respond to reviews

Instant Feedback

109,628 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Ginger T.
Unfollow Ginger T.
Share Review
Report Review

Great Products!
June 14, 2021
Updated review

It's great to shop on line you don't have to go out to see what you want.

Date of experience: June 14, 2021

It's great to shop on line you don't have to go out...
June 5, 2021
Previous review

It's great to shop on line you don't have to go out to see what you want.

Date of experience: June 5, 2021
Florida
2 reviews
0 helpful votes
Follow Alan F.
Unfollow Alan F.
Share Review
Report Review

Lagerfeld
June 14, 2021

Excellent - User Friendly - easy to purchase & track.

Date of experience: June 14, 2021
Kansas
1 review
0 helpful votes
Follow Pippa A.
Unfollow Pippa A.
Share Review
Report Review

Great experience!
June 14, 2021
Updated review

I will do more business with you! My experience was good!

Date of experience: June 14, 2021

Hope to do more business with you if my experience...
June 4, 2021
Previous review

Hope to do more business with you if my experience is good!

Date of experience: June 4, 2021
California
1 review
0 helpful votes
Follow Sue E.
Unfollow Sue E.
Share Review
Report Review

Disappointed
June 14, 2021

My over all experience was ok. One of the perfumes I bought was mismarked. There was a different bottle inside of the box. I called right away and I'm surprised they wanted me to send it back before they sent me the bottle I ordered. I'm a really busy person and I work from home and I don't go out of the house much. So for me now have to box it back up and go to the UPS store is so inconvenient and hard for me to do. This is not my error it is there's. I work at 5 star hotels and this is not good customer service you take it and do a write off expecially since she asked for me to take a picture of the box with the perfume showing it was a different bottle and email it to her which I did. They should have just sent me out a new bottle right then and there.

Date of experience: June 14, 2021
Maryland
1 review
0 helpful votes
Follow Heri V.
Unfollow Heri V.
Share Review
Report Review

Gregg
June 14, 2021
Updated review

Great shopping and prices amazing incredible will shop again

Date of experience: June 14, 2021

Great shopping and prices
June 4, 2021
Previous review

Great shopping and prices

Date of experience: June 4, 2021
New Jersey
2 reviews
0 helpful votes
Follow Larissa B.
Unfollow Larissa B.
Share Review
Report Review

Perfect Father's Day gift
June 14, 2021
Updated review

Quickest purchase I've ever made!
I got a brainstorm idea to get my Dad the scent he used to always wear. Your site had the best value and availability.

Date of experience: June 14, 2021

Quickest purchase I've ever made!
June 5, 2021
Previous review

Quickest purchase I've ever made!

Date of experience: June 5, 2021
District of Columbia
1 review
0 helpful votes
Follow Kenny P.
Unfollow Kenny P.
Share Review
Report Review

GREAT!
June 14, 2021

Never disappoints! Had to call and even the customer service was great!

Date of experience: June 14, 2021
District of Columbia
1 review
0 helpful votes
Follow Roxanne Z.
Unfollow Roxanne Z.
Share Review
Report Review

Great vendor!
June 14, 2021

Fast delivery and product and packaging always intact.

Date of experience: June 14, 2021
Minnesota
1 review
0 helpful votes
Follow Molly I.
Unfollow Molly I.
Share Review
Report Review

Love this!
June 14, 2021

The scent was as described and I got a deal by buying a tester version.

Date of experience: June 14, 2021
Massachusetts
1 review
0 helpful votes
Follow Edward T.
Unfollow Edward T.
Share Review
Report Review

I'm very happy... Blessed!
June 14, 2021
Updated review

16 For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. 17 For God did not send his Son into the world to condemn the world, but to save the world through him. 18 Whoever believes in him is not condemned, but whoever does not believe stands condemned already because they have not believed in the name of God's one and only Son. 19 This is the verdict: Light has come into the world, but people loved darkness instead of light because their deeds were evil. 20 Everyone who does evil hates the light, and will not come into the light for fear that their deeds will be exposed. 21 But whoever lives by the truth comes into the light, so that it may be seen plainly that what they have done has been done in the sight of God.

Date of experience: June 14, 2021

Amazing Prices...
June 4, 2021
Previous review

Amazing Prices... I Love It!

Date of experience: June 4, 2021
New Jersey
2 reviews
0 helpful votes
Follow Angelina G.
Unfollow Angelina G.
Share Review
Report Review

Good
June 14, 2021

I am very pleased with my purchase Miami glo is my favorite perfume

Date of experience: June 14, 2021
Tennessee
1 review
0 helpful votes
Follow George A.
Unfollow George A.
Share Review
Report Review

You Rob People!
June 14, 2021
Updated review

I PAID $17.00 for what a store will give you a tester for FREE I go to many night clubs and my topic will be how yow ROB People

Date of experience: June 14, 2021

Very good an good easy
November 30, 2020
Previous review

Very good an good easy

Date of experience: November 30, 2020
Tennessee
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

OMG
June 13, 2021
Updated review

Love them all. Fragrance are awesome and love to look.

Date of experience: June 13, 2021

Love them all
June 2, 2021
Previous review

Love them all

Date of experience: June 2, 2021
California
1 review
0 helpful votes
Follow Antonia M.
Unfollow Antonia M.
Share Review
Report Review

Wide Variety
June 13, 2021

Wow! There were so many brands to choose from! The only thing I didn't like was that they didn't have many options for application types.

Date of experience: June 13, 2021
Georgia
2 reviews
0 helpful votes
Follow Saad Y.
Unfollow Saad Y.
Share Review
Report Review

FAST&EASY
June 13, 2021

Shipping was really quick! They are true to their word. It is 2 day shipping

Date of experience: June 13, 2021
Arizona
1 review
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Happy and Satisfied
June 13, 2021
Updated review

I enjoy shopping with FragranceX because they have such a wide variety and all the old ones that I have enjoyed for many years.

Date of experience: June 13, 2021

I enjoy shopping with FragranceX because they have...
June 4, 2021
Previous review

I enjoy shopping with FragranceX because they have such a wide variety and all the old ones that I have enjoyed for many years.

Date of experience: June 4, 2021
Virginia
1 review
0 helpful votes
Follow Amanda M.
Unfollow Amanda M.
Share Review
Report Review

I love love is amazing
June 13, 2021
Updated review

Love ordering from fragranceX I've never had a bad experience

Date of experience: June 13, 2021

Love ordering from fragranceX
June 2, 2021
Previous review

Love ordering from fragranceX

Date of experience: June 2, 2021
Minnesota
1 review
0 helpful votes
Follow Kimberly C.
Unfollow Kimberly C.
Share Review
Report Review

Great
June 13, 2021

Awesome experience with shopping with you all. It's was my pleasure

Date of experience: June 13, 2021
Nevada
2 reviews
0 helpful votes
Follow Gina C.
Unfollow Gina C.
Share Review
Report Review

Excellent!
June 13, 2021

I'm starting to love this site. I will definitely buy more products! Thank you for being so trustworthy!

Date of experience: June 13, 2021
Wyoming
3 reviews
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

Fantastic
June 13, 2021

Everything I've ordered arrives faster then any other place I ordered from Everything I've ordered has been Authentic thank you

Date of experience: June 13, 2021