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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I never had a problem with my order until this time my one bottle came half empty and the box was saturated
Good experience can't argue with the result they have a variety of fragrances to choose from
Terrible experience with their customer service department. I had some questions about why they kept sending me emails saying I would get free shipping if I completed my order. Every time I went to the cart the shipping kept showing up... oops i didnt read the fine print... i am in canada and there is no free shipping. So why even bother sending me an email getting my hopes up for free shipping if i completed the order lol... so after I sent my inquiry i received a customer service response that said no free shipping to canada too bad and deleted me off their mailing list. Thats okay because there are other online perfume sites I can order from. I had no idea fragrancex was in the usa and not in canada. I wish they would make that more clear. But obviously its my fault for not looking properly and just assuming... assuming always gets one in trouble lol... anyways not happy with the crappy customer service i received
Not having a cap on the perfume in order to save money on one of my very favorite fragrances Jimmy Choo, was OK with me! Now i have a nice big bottle and won't have to order more so quickly. Delivery was in good timing too and well packaged.
Love the discounts and free shipping!
Excellent! Easy to order and selection and prices are great!
The Shalimar perfume I ordered had little scent, and that scent was not Shalimar. I have worn Shalimar for about 40 years and this perfume was not it.
Package came on time. Wrapped to ensure that it arrived to me unharmed.
Easy to use and fast shipping we available. That is important to me.
Easy to use and fast shipping we available. That is important to me.
Easy to shop and affordable quality a plus shipping was easy
My orders come inside of a week and nothing damaged.
Great - front to back! My item was packed so well and I was very impressed.
Glad you have both fragrances I was looking for! Order was processed in a timely manner & received in good condition.
Glad you have both fragrances I was looking for!
For the same price I got from manufacturer, I got twice the size product.
I've bought two perfumes from fragrance x now and have saved a total of probably $50 - basically a whole other perfume! Thanks so much
Love this site, love the price and the fast delivery!
I love the smell of the cologne but can't wear it because I got a damaged bottle that won't spray and the top is cracked and leaking :(
Great! An easy way to get your perfumes without the hassle or the added expenses. You can smell the perfumes at the store, see the price, then come here and save tons! I love Eternity Air. At Kohl's it was $75! No thank you. Paid less than $30 here.
Great! An easy way to get your perfumes without the hassle or the added expenses. You can smell the perfumes at the store, see the price, then come here and save tons! I love Eternity Air. At Kohl's it was $75! No thank you. Paid less than $30 here.
I'm satisfied with the ease of shopping, love the product, thank you
I'm satisfied with the ease of shopping
Going on 2 minths now stull dont have my perfume. Asked then 15 times to ttack my order and they give me a link and number yhat does not exist. I guess they are fake then.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members