Fragrance Buy has a rating of 4.8 stars from 4,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fragrance Buy most frequently mention customer service, great prices, and fast delivery. Fragrance Buy ranks 3rd among Perfume sites.
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This company responds to reviews on average within 2 days
I have ordered a total of 5 perfumes before with Fragrance Buy. The fragrances are always authentic and at the best prices. They are very clear about the process the package will take between order and arrival, as I live in the US and not Canada. I never worry after ordering through Fragrance Buy. I just received Pink Me Up and it's been the perfect upscale fruity-champagne fragrance for the start of spring. Beautiful bottle too. Such a joy to have this in my collection.
Horrible! This is the 2nd time I've had issues with no help from FB. The 1st time the package was delivered to the wrong address and they gave me the run around. The 2nd time I ordered 2 fragrances and only received 1. According to FB their surveillance cameras show both fragrances were placed in the box. The missing fragrance must have fell out of a sealed box. They wanted me to send them a picture of the box. For what? FB will never get another dime from me!
I have ordered a total of 5 perfumes before with Fragrance Buy. The fragrances are always authentic and at the best prices. They are very clear about the process the package will take between order and arrival, as I live in the US and not Canada. I never worry after ordering through Fragrance Buy.
I just received Pink Me Up and it's been the perfect upscale fruity-champagne fragrance for the start of spring. Beautiful bottle too. Such a joy to have this in my collection.
I was apprehensive about buying fragrances online. After reading what others had to say about Fragrance Buy on Reddit, I took a leap of faith and ordered two fragrances. I am very impressed by their service, pricing, packaging, and delivery time. Products are authentic as I have bought these same fragrances multiple times in the past from stores, and there is no difference! I will definitely be ordering again.
Always a pleasurable experience dealing with fragrancebuy.ca. Order comes quickly and safely every time. Although i wish as much as i spend i can get better and more samples and earn points quicker and that points shouldn't ever expire. But they added afterpay which i asked them a few years ago so that's greatly appreciated. Now i can buy in bulk and make payments overtime while increasing my collection quicker.
I have bought many times from FRAGRANCEBUY. Always a great value for what you spend. Four out of five of my fragrances in my most recent purchase smelled lovely. The fifth fragrance smelled off. FRAGRANCEBUY refunded me the full amount I paid for the fragrance, even though it was open. Great customer service, I will definitely purchase fragrances from this online company again.
Thank you!
Products used:
Fragrances
I am always so impressed with the impeccable service at Fragrance Buy. I would have never thought my order placed on December 21st would arrive on December 23rd! They must have been working around the clock to ensure their customers receive their Christmas orders, and it is greatly appreciated. I tell everyone about Fragrance Buy, their wide variety of products, amazing prices, and stellar customer service. Can't wait to place my next order!
It didn't take long for me to discover fragrance.ca. Wow! - I got both of my orders earlier than expected and everything was fine. In my short experience, I've been unable to find another merchant with lower prices than yours. Thanks so much and keep up the excellent service. My wish list and cart are being loaded now for my next order.
Ordered Versace Blue & YSL homme for myself and Ari for my girlfriend. The YSL does not smell like the true scent, it smells way more floral than the original and a much more feminine scent. This is the second time this happened to me, on the last order, I purchased CK One for a classic scent that I love, again, the exact same thing. My girlfriend said the same for both and I ended up giving her both bottles. So $300+ dollars later, I only have one cologne to show for it. Extremely disappointed with this.
UPDATE: the company reached out about my experience and was willing to rectify the situation. I am actually really pleased with the reach out and the offers to make things right. We have this resolved and I will continue to shop here for my fragrances in the future.
Hi James, we truly apologize for the scent issue you are facing and the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email and we kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team
Have been purchasing from Fragrance Buy since 2012 and the experience has been excellent. The products are always genuine and reasonably priced. They arrive quickly and safely, in proper packaging. In addition, love the rewards program; had enough "sprays" to get free shipping which is a great bonus. Highly recommend Fragrance Buy and refer them to friends and family whenever I get a chance!
We have been ordering from Fragrancebuy for over 10 years and our experience has always been fantastic. The items are always accurate; they are shipped quickly and packed very well. Highly recommend Frangrancebuy.
As always, Fragrancebuy delivers. Order was accurate and arrived quickly. I will keep buying from Fragrancebuy and keep recommending to my friends and family. Keep up the great work! Happy holidays!
Learned about this site from a popular YouTube frag channel with a recommendation for a hard to get fragrance in North America. Ended up grabbing 4 bottles (3 niche PDM, Nishane and 1 luxury/designer Dior). Value was amazing. I wouldn't have been able to afford all 4 of these were at full MSRP. Packaging was superb, secure and fast. I've already placed a second order (Lalique) and have a long wish list saved when items restock. So pleased to have found this site.
You have been recommended to me by an employee working somewhere else
And she said you were very good and have really low prices compared to a lot of all places. I ordered and only a few days after I already had my order by fedex delivery. It was fast, well delivered, a really secure package. I already recommended it to my daughter and she will order shortly.
For me, it was the first time but won't be the last.
Thanks a gain for the efficiency and have a nice day
I purchased a bottle of Salvador Ferragamo's Signorina Misteriosa for my birthday this year, and was so happy to get a bonus gift with my super discounted purchase! It was a full-sized bottle of a new perfumed spray that I have never tried before called I Am White by Ana Abiyedh - 200 mL. And I REALLY like it! The shipping was reasonable and fast with my order, and the packaging kept it safe during travel. Highly recommend FregranceBuy.ca!
After a short period of time, they refunded me the money for the perfume that did not reach me due to a mistake made by the carrier company. As a company that sells only online, I did not think that they could be reliable in such problems and even in refunding money, but Fragrancebuy company got full marks from me. From now on, I can continue shopping safely. Thank you Fragrancebuy.
It always feels risky trying a new company but I was pleasantly surprised. Quality authentic product arrived as expected. Quick delivery with good shipping packaging for product. I will be shopping here again when I'm looking to add another fragrance to my collection.
I appreciate a good business model and Fragrance Buy is pretty darn good. I have had issues with other discounters and as of yet, nothing but good results when I place my order. Though they are from Canada, my orders still make it within 10 days (worse case). I wish the selection was a lil bit better, but they usually have pretty much what I'm looking for for a fair price and re-stock accordingly. How about More free samples!
Products used:
Colgnes and perfumes
I'm happy with the service, packaging, fair prices, loyalty point system and authenticity of products that Fragrance Buy provides. For me it seems I can usually fimd what I'm looking for in stock and for a good price at FB, thanks for being a reputable dealer.
It was my first time purchasing fragrances from an online discounter and I was very surprised with how reliable and efficient ordering actually was. I was skeptical at first, but all my fragrances smelt amazing, came in perfect condition, and were shipped to my house in under 3 business days. I can confidently say this is a legitimate site and worth every penny.
I ordered boadicea complex 2020, I was sent boadicea complex the original. Totally different fragrance. Fragrance buy was quick to act and relieve the issues. Their service is fantastic and they understand how to find a resolution the right way. The thing I love about this company is that they stay in communication until the issue is fixed.
Thank you for finding a resolution and I'll happily shop here again.
Tip for consumers:
Great customer service
Products used:
Fragrance
I've been a customer for a few years now. Never had a bad experience until recently. For whatever reason while im browsing, I'll basically get "locked out" of the website because I'm scrolling too much? That gets me out of the mood to even come back and complete my purchase most of the time. I hope this gets fixed SOON.
* Fragrance Buy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Deontae, we truly apologize for the difficulties you've encountered while browsing our website and the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email on help@fragbuy.ca and we kindly await your response to discuss this issue further.
Best regards,
The FragranceBuy Team
First time ordering from this site. Extremely satisfied with what I bought and the delivery. Everything was in perfect condition. Packaged well. I felt like it was delivered fairly quick too. My new favorite site to shop for colognes.
Prior I used to find deals at local stores, but since finding Fragrance Buy, I have yet to find a better price for my cologne. Which always ships out fast, and the optional no box or open box options for even better prices, can't be beat and will be back multiple times over. Thank you
I have been a loyal customer for about 7 to 8 years, and I can honestly say that FBC is an absolutely outstanding online fragrance site that I would highly recommend FBC to anyone,
Whether they be someone just starting their fragrance journey, or someone who is a avid collector like myself. When it comes to designer fragrances houses independent, fragrances houses or niche fragrance houses FBC has some of the best if not thee best website, prices!
In my fragrance journey FBC Has been the fragrance Site that I have purchased over 80% of my fragrance collection/wardrobe from, which is One of the many reasons why I'm able to give "very satisfied"rating when it comes to looking for and purchasing fragrances from Fragrance Buy Canada!
I've been pleasantly pleased with my present and all my past experiences with Fragrance Buy Canada!
I bought three fragrances from them and they came very well packaged inside a red box along with a free sample fragrance (10 ml). All fragrances in top notch condition and 100% original (I verified the batch code). On the other hand, FedEx took 9 days to deliver my package with only a couple online tracking updates, but that's another story
I've made many purchases with Fragrance Buy and have never been disappointed. It's always secure and packaged well, while arriving quickly. Awesome job, keep up the great work.
This is my 5th purchase through FragranceBuy.ca, this year, and every one of them has met and exceeded my expectations. I used to have a couple of other go to sites for my fragrance needs, but now I only use this one. Can't go wrong!
Fragrance Buy is in my opinion one of the best sites to purchase high end fragrances from. They are quick, reliable, and have a lot of great deals.
The bottle arrived in beautiful packaging within just days of ordering. This is an addictive scent that you will want to use over and over. Sweet caramel and honey with apricot and other amazing notes. Highly recommend.
Pretty much the title. All 3 bottles I got came in good condition, smell exactly as expected, perform well, and the shipping was lightning fast too.
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
Welcome to Fragrancebuy.ca, Canada's online warehouse sale for designer and niche fragrances. Our goal is simple: To provide customers with warehouse sale pricing at the comfort of their homes. We've come to be known as one of the most dynamic and customer driven companies in Canada. Our professionalism is well known and appreciated, which has enabled us to continue to grow and become a point of reference throughout Canada and the USA. We promise your #FRAGBUYEXPERIENCE will be perfect, in every single way.
Hi Lisa, we sincerely apologize for the scent issue you are experiencing and the disappointment and frustration this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We reached out via email, we kindly await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team