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India
1 review
0 helpful votes
Follow Arushi S.
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Super Early Delivery & Best Rate
January 13, 2023

I ordered a Sebamed lip balm from Foxy and paid online. They offered the best rate- it was ₹134 cheaper than MRP. Delivery was within 24 hours. I had the product in my hand the very next day after ordering. Super satisfied with the service and would definitely order from them again!

Date of experience: January 12, 2023
Saudi Arabia
1 review
0 helpful votes
Follow S R.
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Good site
April 10, 2022

I had ordered the It's skin Wh effector serum... it showed delivery in 2 days but the product was delivered in 4 days... since I raised a complaint they were kind enough to give coupon for next order.(since the validity of coupon was less it was of no use). But the product was authentic. I placed another order for Minimalist serum and mascara. The product is delivered on time but didn't use yet. Overall I am satisfied with it.

Date of experience: April 10, 2022
India
1 review
1 helpful vote
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No order confirmed
April 22, 2022

I made payment through my credit card after which payment cot deducted but still no order is generated.The customer care team keeps postponing the refund.The app and the customer care looks super shady.

Date of experience: April 22, 2022
India
1 review
6 helpful votes
Follow Deepti s.
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Very bad experience
December 16, 2021

Pathetic service, they send 1200 rs toner without any proper seal and whole product got leaked, and they told me that it's not their responsibility if it got leaked in transport. And they took 5 days to give me this response. Even after sending pictures and videos. Even box in which it is delivered was not sealed with tape. Anyone can open it even tampered your products. I am regreting why even i yried this app. Please avoid using it.

Date of experience: December 16, 2021
India
1 review
5 helpful votes
Follow Dengi Z.
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Its a scam guys! Prices were so cheap i went for it but after i made the purchase my product could nver arrived! I contact them which is only possible through watsapp. Cant even call through! I just lost a lot of my money!

Date of experience: December 4, 2021
India
1 review
4 helpful votes
Follow Saranya K.
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It's been one month, my order is not delivered. I have complaint many times to foxy, they are telling we will do it, we will do it. Or atleast they should cancel my order nd provide refund, they are not doing or agree for that also. Worst customer handling and giving false hope that delivery will be done, but how long, it's been already one month will they say till one year also i believe. So so so bad. Please don't purchase anything from here and get regret later.

Date of experience: March 1, 2022
Oregon
2 reviews
2 helpful votes
Follow SARA M.
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For 25 days foxy shut down w out expectation or notification. It returned and because of its unreliability i requested to cancel my page w payout. They canceled me but I've received NO payout. No communication regarding payout and no replies to any email account I've sent emails to. They're still using my face and body for their promotional videos on their mainpage even tho I'm not a content creator for them and they have no permission to do this.

Date of experience: July 9, 2023
India
1 review
0 helpful votes
Follow Aanchal J.
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This website is a big scam. They don't deliver on time nither cancel the products and process refund as well and if you contact them they lie a lot and disconnect the call on customer face. I ordered on 4 Sept and cancelled on 9 they didn't cancel the goods and on 15 sept they delivered goods forcefully and now they are forcing me to accept the goods and not refunding my money. BIG time fake. Please don't buy anything from here.

Date of experience: September 15, 2022
India
1 review
1 helpful vote
Follow Celestina L.
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They scam you with a bunch of vouchers and when you cancel one item off the lot a $#*!in mini costing to Rs 100 orginally came to Rs 274 and the service terrible showing attitude to the customers like I didn't pay $#*! for my products i should've gotton a refund of 1074 instead received 839 what a load of bull$#*! from this brand its my honest money and i am entitled to it

Date of experience: April 15, 2024
India
1 review
0 helpful votes
Follow B M.
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I order items on routine basis, and have found that the coupons and discounts on foxy are much better than others.
Genuine and original products, never found any issue with ordered items
Packaging is plastic free so i feel good about helping environment in this way.

Date of experience: May 20, 2021
Texas
1 review
1 helpful vote
Follow Lisa F.
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DO NOT BUY FROM THEM!
December 11, 2022

You will never receive your order, phone number is no good, they do not respond to emails. I'm having to fight to get my money back. I will report them to everyone possible. Extremely poor service.

Date of experience: December 11, 2022
India
1 review
1 helpful vote
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One of the 3rd class Site I ever seen
May 16, 2022

One of the most 3rd class online shopping site... they just send wrong product and there is no customer care service. Don't buy anything from this site.

Date of experience: May 16, 2022
India
1 review
0 helpful votes
Follow Umang G.
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I bought the shampoo on 6th may 2023 i got duplicate product with bad smell, a month back i bought the same shampoo from retail shop he gave me best quality product

Date of experience: May 6, 2023
India
1 review
1 helpful vote
Follow Shivani S.
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Very bad
May 16, 2023

Receive wrong items, no support but rude customer call back! Very disappointing. Not trustworthy, wouldn't recommend! Will never order from foxy again!

Date of experience: May 16, 2023
India
1 review
0 helpful votes
Follow Prarthana S.
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Worst app!
March 27, 2022

I didn't recieve my order. I didn't get a refund. The delivery status shows delivered.The customer care is so disappointing. I feel so bad. Beware of the app.

Date of experience: March 27, 2022
India
1 review
0 helpful votes
Follow Mamta K.
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I've been using foxy for about a year. The best deals on the platform.Specifically serums and Korean line

Date of experience: June 20, 2023
India
1 review
2 helpful votes
Follow Renu B.
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Refund issue
February 18, 2022

It's been almost 6 days to cancelled my order but i didn't get my refund bad experience
No updates in my profile id
Don't buy

Date of experience: February 18, 2022
India
1 review
2 helpful votes
Follow Alam A.
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This site is not a genuine & not satisfied after purcahsing bcz they dont provide the information regading the delivery. I sugest dont make any purchase from this site.

Date of experience: November 2, 2021
India
1 review
0 helpful votes
Follow J S.
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Good deals
November 23, 2021

Always get free gifts with purchase, product packaging is excellent, plastic free packaging and on time delivery

Date of experience: November 23, 2021
India
1 review
1 helpful vote
Follow Dheeraj K.
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Late delivery
April 21, 2022

It's about 9 days and I didn't get my order and now I am unable to cancel my order.It was mistake that I ordered from here..

Date of experience: April 20, 2022

Overview

Foxy has a rating of 1.7 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Foxy ranks 714th among Beauty Products sites.

service
12
value
12
shipping
11
returns
11
quality
10