Fotor

I had no idea that I had a subscription. Caught it on the day of the end of it and still they will not refund my money. I had absolutely no warning they were going to charge me. I think they are sneaky and devious and absolute no way to get a phone number to call them, Email is a waste of time but I will not stop until I get my refund. Horrible company

This company has been fooling people. First you convinced that you can cancel anytime their subscription. Then they say that with your subscription you can use all their tools. But when you buy their subscription- which cost about 30 eur year. Then you see that you need to buy more and more to use that tools that you were told that included in price. And they reject to do a refunds. Fraud and disgusting company with their own rules. DO NOT BUY, ANTIRECOMEDATION

3 day trial. Cancelled on day 2. Found out I was charged on day 1.
Fotor promised a full refund - then worked with paypal to change the reason for my dispute and get it declined.

Fotor sent a refund months later; then somehow used paypal to immediately transfer the money to another paypal account. (Which cannot be disputed, btw).

PayPal has pages of screen shots where Fotor promised not to charge me during the trial and confirmation; and the merchant promise to refund me.

I called to close my paypal account and they gave me the run around. Im going to buy a prepaid debit card so I can remove all my real banking data from paypal.

I tried the trial version of this company´s service and during that I was required to enter my credit card details. Even though I cancelled the subscription after 10 minutes, the company still charged me for 40 dollars! When I tried to contact them they simply did not answer. I wrote them about 10 messages. None of them was answered.
This company is absolute fraudulent, don´t even thinking of trying any of their products otherwise you´´ll be surprised.

Their 'Free Trial' is not what you think. They immediately charge your card for a full year and they don't care. You can't cancel, they won't refund you. Your bank can't do anything because they are in China and simply ignore you. They have your money - they don't care. They know you would never renew in a year because their software is average at best. I tried it - not impressed - tried to cancel within the hour and got nowhere. NEVER give your card number - no matter what they say.

Do NOT use on android. Fotor Online Freezes (locks) Android Phone after uploading picture. Got faulty UI message, phone was dead. Had to unplug wifi, held on-off phone button, and wait til it shut off. Black screen, dead phone. Tried again did the same thing, all other Internet online inquiries function fine. Watch Out!

I recently used Fotor for my photo editing needs, attracted by their wide range of features and tools that seemed user-friendly and promising. However, my experience did not entirely live up to my expectations, leading me to share my thoughts for others who might be considering their service.

Sent many emails with no response. It stated 1200 credits and yes I used a lot of them. It's hard to believe I used 1200 credits. Purchased in September. They don't show this info anywhere? What's not included with this subscription?

This is a scam and a complete fraud. After purchasing the 40-pic business package for professional headshots, I was told it would take 30 minutes to create. After 2 hours, the pics were still "generating" and eventually never came through. I tried to start the process again and sure enough, was asked to pay another $9.99 in addition to the first $9.99 charge I paid for the package. This is a scam. RUN. DO NOT BUY. EVER.

Makes you think it is free but after uploading photos, asks for credit card. After investing time in uploading photos, the platform abruptly prompts for credit card information to access essential features, which can be quite misleading and frustrating.

I regret to say that my experience with Fotor was nothing short of disappointing and frustrating. In fact, I would go as far as to say that they are a scam company, and I strongly advise against using their services.

0 customer service.

Like many others, i signed up to the trial and accidentally forgot to cancel so was charged a whole year. Emailed them to see if can get refund, no response.

Fine, a lot of websites won't refund you anyway if you forgot to unsub. So I thought, may as well make good use of the year.

As I begin to use it, I start to see how it lacks, some simple tasks like resizing the canvas and not the image is not there. Tried to match resize photos while keeping ratio (don't have option, you can keep ratio when you edit photos individually, but not in batch mode).

Tried to ask for help with the "help" button, never there. No email follow up. Nothing.

Take your money, no reply. Stay away.

I selected a 3 day trial with the option to go month to month (for $3). I uploaded 3 quaility older pictures and each turned out quite bad. Teeth were pink (no matter waht adjustment you made), smudges appeared in the newer version where none existed in older picture or upload, etc. Cancelled hours after trial & I realized I would have to pay the monthly fee but continued to cancel. They suddenly charged me for a year subscription ($39) versus the $3 I signed up for. I've reached out twice to remedy with no response. Poor quaility, bait & switch, lack of customer service.

So I didn't want this subscription the first time
I TRIED THE FREE TRIAL. Got billed for it, the product, particularly the generated images are terrible. Anyways, I end up paying 40 bucks for a membership I don't want. I log in once to request cancelation. Think it's done. I notice about 3 days before my date on PayPal that it still says active. Switch that to inactive. PayPal literally tried 5 different times to steal this money for Fotor, then finally found a new card that worked. Dispute it, Fotor claims it wasn't cancelled and PayPal, even though the payment was inactive when they drew it, claims I received the product. Not only a terrible company, but a truly substandard product to boot.

Clicked for a free trial. Point of sale says after two days will charge £2 to £3 (can't remember exact figure). I cancelled trial within one hour because the service is very low tech. Paypal confirmed cancellation via email. Two days later they took £64 off me. I complained and they said I took out two subscriptions on my Paypal account. Complete lie. I am just waiting for my refund.

I discovered fotor a long time ago when another web based platform ceased operating. I've been a paying customer for professional use for over seven years and I believe I'm close to a ten year user. Many of these comments account on billing automation problems. It could just be this review site, however, I'd endorse the product as being exceptional when used well to execute professional quality art renderings, photo editing capabilities, storage longevity, reliability for long term storage use. It's great software. I'd give it a ten/ten.

OUTRIGHT FRAUD!

Picked the AI Avatar Generator option. Explicitly says you can use their tools for free. After going through a lengthy downloading process, I was asked to pay a hefty sum. There was no other option.

What's funny is the option for the AI Avatar Generator disappears after you do all this. I have a feeling that they don't even have the tools to make an avatar. It's just the same as their other image processors. So shady and deceitful. This is a Chinese company. If it was in the US, they would definitely be shut down for fraud.

Do not trust this site. I wouldn't even risk leaving my credit card info. Read the other reviews on how they will charge you without permission.

I used them for 1 month April 2023, it was good during that time. They billed me automatic renewal, which is fine by me, however now that i am really using it, they don't let me login with my details, the portal kept on saying wrong email. I cannot reset password as the portal just keep on saying wrong email. Over and over again. I cannot speak to any customer service, you have to send an email to them which takes them 48 hours to respond, and after waiting patiently for 48 hours the problem has NOT BEEN RESOLVED! Don't buy this thing! I will dispute with my credit card company to get my money back!