Overview
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
Great hopefully will take care of my husband case. He in bad shape please help us
Very helpful and great consultation. Give her a raise.
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
Amazing Service... Always helpful and keeping me updated!
Thank you Alena for your kind words. We pride ourselves in always being there for our clients and glad it shows. All the best.
Very friendly staff and was able to help me with all of my needs
Hi Castello! Thank you for reaching out and for the trust you've put in our team. Happy to hear how well it went. Take care!
Great work from start to finish. Very helpful and resourceful
Hi Roemal! We are happy to hear how well everything went and I am sure your legal team will be too. We are beyond grateful for the trust you've put in our team. All the best.
It was ok so far.im looking forward to resolving this matter real soon
Hi Shannon! Thank you for taking the time to leave us such a kind review. We are happy to learn how well everything went. We do always strive at providing the best representation possible and if there is anything we could've done differently, we are all ears. Feel free to reach out to us for any additional feedback at cx@forthepeople.com
Great staff. They really work hard for all their clients.
The best team
A perfectly solved case and made me feel like an important person
Professional people to handle an accident injury for you.
Thank you John for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
Handled with care and respect. When you absolutely do not want to be haggled or mishandled.
Hi Elton! Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we wish you the best moving forward! Thank you! Tariq - Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very nice and warming people. I would rate it excellent.
Hi Chad, thank you so much for the review. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Good, everyone was on point, polite and helpful. Thank you
Just starting out with the firm. It's too early to tell
Hello Scot, thank you for taking the time to leave us a rating and thank you for coming to our firm for assistance. We strive for excellent service and representation and wish you all the best going foward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
I appreciated the electronic documents, as it is difficult for me to travel right now.
Good morning Diane, using DocuSign makes life a lot easier with everything going on in the world today. Thank you for submitting this review and for choosing Morgan and Morgan. Tyler.
I had a professional encounter with Morgan& Morgan.
We are thrilled to hear that you had a professional encounter with Morgan & Morgan. We strive for excellent customer service and glad it shows with your review.
Adrian was amazing. So helpful. And helped guide me in the right direction
We are grateful you took the time to leave us your feedback. We are thrilled to know our team took very good care of you during your time of need. We are devoted to being there for our clients during their trying times and glad it shows. Thank you for your trust! Take care!
Initial phone call friendly and precise.
Do not want to leave wordy review at the moment.
Answered all questions calm and reassuring. I had a motor vehicle accident.
Thank you Dorothy for your kind words. So sorry to hear about your accident, but glad to hear we were there for you and were able to get you situated. We are beyond grateful for the trust you've put in our team. Best of luck.
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elizabeth! Thank you for reaching out to us and allowing us to assist you with your and your husband's case. Here's to a speedy recovery. Hope you both have a great day!