Overview
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
Accident case. Rear ended by 18 wheeler. 4 months in hospital.
This was a quick and easy experience to help me get what I needed involving the accident.
Hello Gregory and thank you for taking the time to leave us a review. We are honoured you chose us to assist with your claim. We do strive for 5-star service so if there is anything you would like to address with our firm please feel free to reach out to us at cx@forthepeople.com.
Little computer experience, so somewhat hard for me.
Hi James! We appreciate your feedback. If you have any concerns or difficulties, please do not hesitate to reach out so we can help. Our goal is to always be there for our clients. You can reach out to your legal team directly or to our Client Experience team at cx@forthepeople.com Tyler
My experience was outstanding if you are looking for a sign this is yours
Travis, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
So far they have been very helpful and eager to provide the best service possible.
Hi Rada, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Super easy to get threw and sign. I love the auto signature feature as well.
Audrey, thank you for the review. Hope you have an amazing day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Great, very helpful. Feel positive about my decision
Meredith, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
Great so far. All question have been answered as well.
Christina, we’re so happy to hear you had a good experience. Hope you have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
They were very nice.
Took time with all directions
Sandra thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Amazing they had the nicest and kindest service possible great people
Hi Nathan, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! - The Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very helpful! I appreciate everything you guys are helping us!
So glad you had a great experience, Hannah. Hope you have an amazing day! Client Experience Team - CX@forthepeople.com - 888-488-0018
Very friendly great service number 1. There are for real.
Thank you Dylan for your kind words. This means everything to us. Take care!
Good and Thorough totally professional. Interview was well done.
Hi Daniel, thank you for your feedback. We strive for the best and glad it shows. Have a great day!
I have experience the best when dealing with lawyer they kept me informed on everything
Thank you for leaving us such a thoughtful review, it truly means a lot and I am sure your legal team will be thrilled to know. Your review embodies so much of who we are and our values as we genuinely care about our clients. We know these are trying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle. We are honored we were there to help. Have a good day.
The lady I spoke with wad very nice, paid attention to me
Shawn, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Great personality, Cassandra was very helpful in getting me started.
Thank you for your feedback. I am sure Cassandra will appreciate knowing this. We strive for the best and glad it shows. Have a great day!
Great service very helpful with nice manners & respect.
Hello Anthony. We treat our clients the way we would want to be treated if in the same situation. I am happy to hear of your satisfaction with our firm and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 -
Good service talking to attorneys about potential claim
Thank you Edward for your kind review. We appreciate your trust in our firm and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, thank you so much for the review. Have a wonderful day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Judith