Overview
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
Excellent worker drama free like to get job done on time
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
I had no idea how to go about getting my wife on disability
Hello Kyra, We appreciate you taking the time to rate your experience with us. I am sorry to hear what you and your family are going through but we consider it an honour you came to our firm to assist you. I truly wish you all the best going forward and hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630.
The representatives are very patience and willing to answer questions.
Hi Yolanda, thank you so much for the review. Have a wonderful day! - The Client Experience Team - cx@forthepeople.com - (888) 488 - 0018
Great they were very helpful in knowing how to help
Hello Kai, thank you for taking the time to leave us a review. These mean a lot to us and we strive for a service our clients can be proud of. We wish you all the best. Take care!
Everyone was extremely nice, started working with me right away
We truly appreciate your review as it means everything to us. We want nothing more than excellent customer service from the very beginning and are happy to hear our team took very good care of you. We are honored to help and to be there for you. We hope you have a great weekend!
Just began my case with you so far it's been a good experience
Thank you Lisa for your 5-star review. We strive for the best and glad it shows. Have a great day!
They work fast and efficiently to get the case started
Thank you Jon for your review. This embodies all that we strive to be and we are so glad it shows. We wish you all the best with your claim, Take care!
Great They answered all of my questions and provided a fantastic experience
James, thank you for reviewing us. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 488 0018 - Client Experience Team
I'm so glad I reached out this firm. They work fast
Hi Marcell, we appreciate the positive feedback. It means a lot. Hope to see you again in the near future! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Good experience they recovered my money in a timely manner
We are grateful you took the time to leave us your feedback. We are thrilled to know your legal team took good care of you during your time of need. We are devoted to being there for our clients during their trying times and are glad it shows. Congratulations on the win! Take care!
Great experience & understood clearly on phone. Put my mind at ease
Thank you for your review It means a lot and we are thrilled! We aim to provide top-notch customer service and communication and are always there for our clients when they need us. We genuinely care about our clients and are so glad it shows. We are honored to have been there to assist. We hope you have a great day.
Great customer skills, listen to all concerns and issues
Thank you for your thoughtful review. Your review embodies so much of who we are and our values as we always aim for excellent customer service and communication. We are honored you came to us for assistance. Have a great day!
Great experience. I am totally happy with everything you are doing for us
It was sufficient very business like I am satisfied with their help
Hello Jason, Thank you for your 4-star review. We operate based on integrity and our passion to serve. We are happy to know your experience with our firm reflects this and wish you the best of luck!
Professional and thorough feel very comfortable with the representative
Understood and everything was explained throughout!
Terri, we’re so happy to hear you had a good experience. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
I you guys represented my sister and did an amazing job everything has been nothing but top tier!
Thanks so much for the kind words, Denay. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Good and very happy with how it's been done. I can understand what is said
Hi Tammy! Thank you for taking the time to rate us!
Great customer service and everything was well explained
Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. You can reach us at CX@forthepeople.com or by calling our number (888) 488 - 0018. Thank you! - Client Experience Team
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hayley, we appreciate your feedback. We are glad it was easy to use as that is our goal. All the best.