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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Excellent service, very informative and understanding of my issues
Responsive to needs, fast and friendly service, very professional.
The lady I talked to after I took a bad fall was very kind and sympathetic to me, she explained what I had to do to proceed.
Initial paperwork was super easy just a few clicks on a e signature
Awesome I been feeling defeated me and my family we been vanilized and harrassed by the landlord cop friend this feels awesome some wants to help a no body I work for a living I do the best I can for my family and it truly brings me joy and peace that someone is on our side
It was cool I liked when they were nice to me on the phone. Very professional.
I had a most wonderful experience talking with Mr. Stevenson, he was extremely helpful and made my anxiety dissipate. I am so happy I no longer feel I have to worry and leave this situation of your very competent hands.
They were very helpful from the beginning the process with them has went so smoothly
We are joyful to know of your experience. We strive to help our clients with the utmost care from the very beginning and we are glad to know these values show through. Take care and have a good weekend.
Everyone has been very professional and caring so far.
…………………………. Thank you……………………
Great review enjoyed all the help from filling it out
How wonderful to know of your experience with us. We strive to make our clients know we care and it means a lot to us to see reviews like yours. Take care and have a great weekend.
Thank you for working with me on everything and walking through everything
Excellent! The gentleman was very kind and professional
Thank you for your review. Although I'm unable to identify who assisted you, it means a lot to know you were taken good care of by our team. We strive for excellence and it's always nice to see when that shines through. Thank you and have a great day.
They listen and help with any questions or concerns you may have. They pay attention to the smallest details. You feel truly cared for when you interact with them. You immediately get the feeling that they will fight as hard as they can for you. Their service is exquisite from your fist interaction.
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
I completed my online inquiry and someone from Morgan and Morgan immediately contact me. I received a follow up call after a week and a day later someone called me to start the new client paperwork.
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
Everyone I have dealt with so far, has been courteous, professional, understanding, and most helpful. I have a genuine sense that you care. Thank you.
We appreciate your kind review. We strive for nothing but excellent customer service and overjoyed that it shows. Thank you for your trust in our team and we wish you the best of luck. Take care!
I was driving home yesterday around 5.30 pm a driver and a another vehicle came over into my lane in hit my vehicle
Thank you for your review, it means a lot. We do strive to provide 5-star service and want to know what we can do to reach that. Please feel free to email me at cx@forthepeople.com if we can assist.
Rhonda was very helpful and helped me get everything I needed done throughout the entire process and was very pleasant to talk too.
Thank you for your feedback. I am sure Rhonda will appreciate knowing this. We strive for the best and glad it shows. Have a great day!
Very knowledgeable and friendly. They answer your questions throughly in a way you can understand.
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is amazing to hear and we are ecstatic to know about your experience with Mr Stevenson. We strive for the very best representation and it means the world to see messages like this.