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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Wonderful customer service, very attentive in listening to the client
The experience was great and the people are so nice and professional
Thank you for your kind review. We are thrilled to hear about your experience. We work hard for our clients and want to do the very best we can for them. We are grateful for your trust and wish you the best of luck. Take care!
I want to take the time to say thank you for helping me with my case and you guys are very helpful. If anything else happens in the near future I will surely give y'all a call to help me with my case.
Thank you for your kind review. It means a lot to us that you took the time to let us know of your satisfaction with our representation. It's been an honor and a privilege to assist you with your claim. We hope you never need us again in the future, but if you do, we are only a phone call away. Take care!
I have experience the best when dealing with lawyer they kept me informed on everything
Thank you for leaving us such a thoughtful review, it truly means a lot and I am sure your legal team will be thrilled to know. Your review embodies so much of who we are and our values as we genuinely care about our clients. We know these are trying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle. We are honored we were there to help. Have a good day.
I have had the privilege to work with serval Attorneys in my area and I rate Morgan &Morgan at the top of my list.
We appreciate you taking the time to leave us a review, these always mean everything to us. We aim to provide top-notch representation and sounds like we did just that. We are honored to have been able to be there to assist you and your family.
My attorney and case manager was with me every step of the way. They were compassionate and caring- they looked out for my best interest.
Thank you for your kind review. We are thrilled to hear about your experience with Felipe and Neissa, I am sure they will be too. We work hard for our clients and want to do the very best we can for them. We are grateful for your trust and wish you the best of luck. Take care!
The person that called me was very pleasant and concerned about me and my well being.
Thank you for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
Great listening skills and attentive to details. Very helpful and hope to experience further assistance.
Thank you for your thoughtful review. Your review embodies so much of who we are and our values as we always aim for excellent customer service and communication. We are honored to have been there for you to assist and wish you all the best. Have a great day!
Response to my inquiry was lightning fast
Was available for me over the weekend.
We are grateful you took the time to leave us your feedback. We are thrilled to know our team took very good care of you during your time of need. We are devoted to being there for our clients during their trying times and glad it shows. Thank you for your trust! Take care!
It was great, super easy to use I had no problem at all every other site I've used I've never been able to complete anything but with you
We love that you took the time to leave us a few kind words. Feedback like this means everything to us as we always strive at providing the best service possible. We are honored you chose us to assist you with your claim and wish you the best. Take care!
Pierre coolin Katie Gardner and Rebecca worked on my case. They are very knowledgeable staff. Helpful through out the process. Thank you.
We are thrilled thanks to your kind review. Reviews like this mean everything to us as we strive our best to provide the best representation possible and glad to hear Katie, and Rebecca did just that. Thank you for your trust in our team and for allowing us to assist. We wish you the best. Have a great day!
Quick, understanding, helpful, patient very caring!
Thank you for leaving us such a thoughtful review, Your review embodies so much of who we are and our values as we genuinely care about our clients. We are honored we were there to help. Have a good day.
Good so far. Time will tell. I feel good about my attorney selection..
The communication was awesome. The process was easy and the staff was really ready to help in any way they could.
We truly appreciate your review as it means everything to us. We want nothing more than excellent customer service from the very beginning and happy to hear we very good care of you. We are honored to help and to be there for you. We hope you have a great week!
Very helpful and when I mentioned other things that transpired, It was brought to my attention they could help with more than I initially thought.
Your review means the world to us and we appreciate you taking the time to leave us one. We strive to provide the best representation possible and glad to hear we very good care of you. We are honored for your trust. Take care!
Called about my case they were very informative and caring so far had no issues they said they could help me
Thank you for your kind review! We are honored to assist and are always grateful for the opportunity. We know these are trying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle.
Never had to worry about a thing, they took care of me and everything so I could get back on my feet
Thank you so much for your thoughtful comments. We certainly understand that these can be trying moments for our clients and happy to hear we could be there for you. We strive to provide the best service and representation possible and glad it shows. We are honored for your trust and wish you the best. Take care!
Covid caused us to take this longer than usual. But everything went exactly as planned and I was explained to. Now I just have half of my situation to take care of and my problems will be taken care of thank you Morgan & Morgan. Especially Nicole, and Tracy
Thank you so much for your thoughtful comments. I'm sorry to hear what you've been through; we certainly understand that these can be trying moments for our clients and happy to hear Nicole and Tracy were there for you. We strive to provide the best service and representation possible and glad it shows. We are honored for your trust and wish you the best. Take care!
Very professional and kind. Explained everything in detail.
Hello Bryan, Your review embodies so much of what we stand for. Providing professionalism, kindness, and easy communication is important to us and we are glad to know this comes across. Take care and have a great day.
I filled out a questionnaire on the Morgan & Morgan website advising of the details with the accident I had incurred due to the negligence of someone else. I was advised that I will be contacted and they were very prompt with responding and spent the time to listen to me explain the details. The representative was very professional and courteous and most importantly showed care and concern. I look forward to having Morgan & Morgan represent me with my case.
Thank you Fernando for this thoughtful review. I am pleased to know your experience is going well and we consider it an honor to be able to help you through this. We wish you the best and hope you have a great weekend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your 5-star review! It means a lot and we are thrilled! We aim to provide top-notch customer service and communication and are always there for our clients when they need us. We genuinely care about our clients and so glad it shows. We are honored to have been there to assist. We hope you have a great day.