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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Very polite and courteous. They kept us up to date and made sure that we were doing well.
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
We are just getting started with the firm. So our experience is limited.
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Just having a difficult time trying to send things and getting assistance
Excellent job well done. Very informative. Very sweet and kind.
Thank you for your thoughtful review. We aim for great customer service and want to treat our clients the way we would want to be treated if we were in their situation. We appreciate the opportunity to assist and grateful for the trust you've put in our team.
I have had a wonderful experience with the company thank you all
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Nervous and a learning trip I will remember for life Mrs. Hill was very helpful to me because I did no what to do
Thank you so much for your thoughtful review. We strive for the best and are honored to have been able to be there for you during your time of need and to assist you in getting this settled out. Thank you for the trust you've put in our team, it means a lot. Take care!
It was hard for me to focus in school and keep my energy down when I started taking the medication. I still have ADHD but I stopped taking the medication years ago.
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Good so far sorry but that's all I got for now. We'll see how things go from here and maybe I can put in a better review.
Thank you for your review it means a lot to us. We appreciate you putting your trust in our firm and look forward to helping you through this. We do strive to provide 5-star service if I can be of any assistance please feel free to email me at cx@forthepeople.com.
Every good listener and note taker you don't have to continue to repeat yourself
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Excellent. I talked with several team members of the firm and they were very nice and respectful.
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
I was able to connect with an attorney that specializes in FMLA issues. I feel incredibly lucky to have M and M represent me!
Hi Rachel! We truly appreciate your review as it means everything to us. We are honored to help and to be there for you. We hope you have a great day!
Was t-boned by lady who blew her red light, had video surveillance of her 100% in the wrong. My case had potential for over 100,000, they got me 3,000! Truly laughable, except my neck is still killing me :( Wouldn't recommend to my worst enemy, hopefully this steers at least one person away, they are so insensitive.
Also RIP to my totaled first ever car, you saved our lives!
Hello Alex, I've sent you a private message so I can look into your case and the way things were handled with greater detail and do what I can to make things right. Please reach out to me at tyler@forthepeople.com or 888-488-0018.
They do not do what it takes to help you get Doctors for your assistance of SSI when you have no insurance or no money...
After a year n half...
Susan, I'm sorry you feel we haven't helped you during your time of need. Please reach out to our dedicate Client Experience Team who can get you the attention you need. 888-488-0018 or cx@forthepeople.com.
Responded fast and in timely matter. Morgan & Morgan made sure they keep me informed of what's going on in my case
Thank you, Dorothy for your kind words. We only strive at providing the best representation possible and glad it shows. We wish you all the best. Take care!
Daniel was very patient and informative and gave every reason why I should move forward that's my decision was to do so
Very pleasant! From the initial call, the experience was pleasant!
Thank you Debbie for taking the time to leave us a few kind words. We always strive at providing the best service possible and glad it shows. Have a great weekend!
Muy buena experiencia con Jonathan quien cortésmente conversó conmigo acerca del la consulta que le estuve haciendo
¡Hola! Muchas gracias por su revisión de 4 estrellas. Nos esforzamos por obtener 5 estrellas y nos encantaría saber qué podríamos hacer de manera diferente para lograrlo. No dude en enviarme un correo electrónico con cualquier inquietud cx@forthepeople.com Nancy
Excellent service in this web page very easy to work
Hayley, we appreciate your feedback. We are glad it was easy to use as that is our goal. All the best.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!