On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I really liked how this firm gives you time and appreciation.
Too early, just starting. I will provide a review upon completion or final conclusion of the case.
Hello, Thank you for your 4-star review and for putting your trust in our firm we strive to provide excellent service and wish you luck in your case.
Very nice and happy with the choice I made can't wait to get done and well
Good afternoon Chris, we love that you took the time to leave us a few kind words. Feedback like this means everything to us as we always strive at providing the best service possible. We are honored you chose us to assist you with your claim and wish you the best. Take care!
Great company! They work hard for you. Leave them alone to do the job and you'll reap the reward. Bigger is better!
Hello, Denise. Thank you for your kind words. We work hard for our clients and strive for excellence. It always means the world to us to know these values show through. Take care!
So far it has been good. Have to wait and see for more to happen.
Thank you for your thoughtful review. It is a privilege to be able to assist you with your claim and appreciate you allowing us to do so. We wish you the best of luck. Take care
Just beginning case. Very friendly employees but not ready for indepth response presently.
Thank you Jeanne for taking the time to leave us a review, it means a lot. We do always strive in providing a 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at cx@forthepeople.com - Tyler
Really made me feel like they cared. The lady on the phone was super nice. Y'all also responded to my claim within the same day. Thank y'all for what you do!
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
It was good amd actually took time to understand my problems
Thank you for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
Very good, they were very understanding and quick to help me. I'd love to stick with them and also in the future at any time I need representation.
Thank you for your kind review! We are grateful for the opportunity to assist you. We know these are tying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle. If you need us in the future, we're only a phone call away. Take care!
Morgan and Morgan are very professional people. I must emphasize; they have been very attentive and courteous when informing me as well.
Thank you for your thoughtful review. We aim for great customer service and want to treat our clients the way we would want to be treated if we were in their situation. We appreciate the opportunity to assist and grateful for the trust you've put in our team. Best of luck.
Morgan and Morgan have been excellent communicators
Thank you for your thoughtful review. Your review embodies so much of who we are and our values as we always aim for excellent customer service and communication. Wishing you all the best. Have a great day!
It was a great experience dealing with my workers' comp attorney (Mrs. Holly Portier), who is knowledgeable, friendly, and experienced.
We truly appreciate your review as it means everything to us. We want nothing more than excellent customer service from the very beginning and happy to hear Holly took very good care of you. We are honored to help and to be there for you. We hope you have a great weekend!
My experience has been great through the intake process with my Intake specialist Porsha. Very professional and curtious.
Thank you for your kind review. We are thrilled to hear about your experience with Porsha a and I am sure she will be too. We work hard for our clients and want to do the very best we can for them. We are grateful for your trust and wish you the best of luck. Take care!
I just want to thank Morgan and Morgan my team Mary and Doug were just awesome continuous communication kept me informed of everything that was going on I am completely grateful for everything you've done for me thank you so much
Thank you for leaving us such a thoughtful review, it truly means a lot and I am sure Mary and Doug will be thrilled to know. Your review embodies so much of who we are and our values as we genuinely care about our clients. We know these are trying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle. We are honored we were there to help. Have a good day.
Great, I was reached out with concern about my situation.
Thank you for your feedback We strive for the best and glad it shows. Have a great day!
Very professional. Listened to everything we had to say.
Thank you for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
It was easy and fast. They asked a few questions and confirmed that they don't charge up front. I fully recommend them
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
Very frustrated that I can't bypass this review at this time
Thank you for taking the time to leave us a review, it means a lot. We do always strive in providing 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at cx@forthepeople.com
Brad was the best and his paralegal katlyn was truly supportive and together they are a true definition of team.
The results were beyond expectation.
We appreciate you taking the time to leave us this thoughtful review; we are thrilled to hear about your experience, and I am sure Brad and Katlyn will be too. We strive to provide the best representation possible and glad to see it shows. We hope you never need us again in the future, but if you do, we are only a phone call away. Best of luck!
I did NOT have an experience to describe becqause i can count the times I was called or updated in reference to my case.
Thank you for taking the time to leave us a review, it means a lot. We do always strive in providing a 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at cx@forthepeople.com - Tyler
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ourmaima, thank you for your thoughtful review. We aim for great customer service and want to treat our clients the way we would want to be treated if we were in their situation. We appreciate the opportunity to assist and grateful for the trust you've put in our team. Best of luck.