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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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They have been very helpful. Even tho going through this has been the worst summer of my life. They have tried to make everything as easy as possible
Just began my case with you so far it's been a good experience
Thank you Lisa for your 5-star review. We strive for the best and glad it shows. Have a great day!
About 10 years ago I was hit by a Pepsi truck and Morgan and Morgan helped me so much and made me feel at ease.
We are overjoyed over here thanks to your kind review. I am sorry to hear what happened to you Mike, but it is an honor to be able to assist you with your claim and grateful for the trust you've put in our team. We wish you the best of luck. Have a great day!
I had a nice experience with the consultant. I got with a consultant fast.
Thank you Zacarra for your 5-star review. We strive for the best and glad it shows. Have a great day!
Had an accident and called them spoke to a representative answered a few questions and problem solved. No more worries.
We are overjoyed over here thanks to your kind review. I am sorry to hear what happened to you Perry, but it is an honor to be able to assist you with your claim and grateful for the trust you've put in our team. We wish you the best of luck. Have a great day!
I've only just begun the process but so far, everything has been easy.
Thank you Dana for your review. This embodies all what we strive to be and glad it shows. Take care!
Very attentive to my needs and very helpful. Understanding to what I needed and took charge.
Thank you Chad for your review. This embodies all what we strive to be and glad it shows. Take care!
We are only starting to work with everyone, but I am impressed so far. My family and I feel better now that I am being represented by Morgan & Morgan.
Thank you Roger for your 5-star review. We strive for the best and glad it shows. Have a great day!
It was complete honor to speak with you guys great customer service
Thank you Tommy for your 5-star review. We strive for the best and glad it shows. Have a great day!
My Attorney and Pararlegal made the process of the law suit very easy. Anytime I had a question or needed help they were there. GREAT JOB!
Thank you James so much for your thoughtful review. We strive for the best and honored to have been able to be there for you during your time of need and to assist you in getting this settled out. Thank you for the trust you've put in our team, it means a lot. Take care!
Easy & helpful experience the guy dre was super nice and made me realize I made the right decision to call Morgan and Morgan
Thank you Shawnna for your 5-star review. We strive for the best and glad it shows. Have a great day!
Was riding bike and car was backing out of parking space we didn't see each other and whack I got hit.
We are overjoyed over here thanks to your kind review. I am sorry to hear what happened to you Michael, but it is an honor to be able to assist you with your claim and grateful for the trust you've put in our team. We wish you the best of luck. Have a great day!
Very easy to navigate, very quick sending information, also very excited on were this journey will take me
Thank you Donte for your review. This embodies all what we strive to be and glad it shows. Take care!
Amazing so easy. And user friendly very quick process
Hi Kaytlin! Thank you for your review. This embodies all what we strive to be and glad it shows. Take care!
Pleasant, direct, informative, patient, and comfortable
Thank you Carl for your 5-star review. We strive for the best and glad it shows. Have a great day!
I have only had a consultation so far but every one has been so helpful. I'm so glad I called Morgan and Morgan. Looking forward to working with them.
Thank you Mary for your 5-star review, it means a lot. We are thrilled to know of your experience with our firm and wish you the best of luck in the future. Take care!
I found working with Morgan and Morgan to be a low stress endeavor while being kept in the loop as the process progressed. Working with the same people throughout the experience was most helpful, showing a dedication to providing comprehensive customer support from start to finish.
Thank you Bill for your 5-star review, it means a lot. We are thrilled to know of your experience with our firm and wish you the best of luck in the future. Take care!
I talk to the representative and she was very helpful I didn't know how to fill out my paperwork and she walked me through the process and I am so thankful thanks Morgan & Morgan thanks for taking my case
Thank you Darrell for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
The people I talked to were very polite and very helpful they seemed genuinely concerned about my case
Hi Deanna! Thank you so much for your 3-star review. We strive for 5 stars and would love to know what we could do different to reach that. Feel free to email me with any concerns cx@forthepeople.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are overjoyed over here thanks to your kind review. I am sorry to hear what happened to you Christine, but it is an honor to be able to assist you with your claim and grateful for the trust you've put in our team. We wish you the best of luck. Have a great day!