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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Very professional and polite. Would definitely recommend
Very thorough and efficient! Answered all of my questions and also provided me with information needed.
Thank you for your thoughtful review Keziah. Your review embodies so much of who we are and our values as we always aim for excellent customer service and communication. We are honored to have been there for you to assist and wish you all the best. Have a great day!
Pierre and Rebecca were great would recommend this law form
We appreciate you taking the time to leave us such a nice review. We strive to provide the best customer service possible and are glad to hear Pierre and Rebecca took very good care of you. We hope you don't need us again in the future, but we are only a phone call away if you ever do. Take care!
I am familiar with the law firm Morgan & Morgan from my time living in Orlando. The early 2000s I was going to college and working in the Winter Park area. I met mr. Morgan and several of his attorneys through the job I worked. They were very nice people who were always polite and engaging. At the time I told him I even like this slogan for the people.
Little did I know, 20 years later I'm actually a client of their Law Firm. I have a lot of faith in this Law Firm, and the fact that they are taking my case alleviates a lot of stress and worry in my life. I look forward to the end results and I am very satisfied with a lawyer as I have.
Hello David, reviews like yours warm our hearts. We take pride in the representation we provide and we are always happy to know of our client's satisfaction with our services. We wish you all the best with your claim. Take care!
Dre Graham was very enthusiastic. Professional and knowledgeable.
Stephen was knowledgeable, professional & informative.
Yvonne was very professional as well.
We are grateful you took the time to leave us your feedback. We are thrilled to know our team took very good care of you during your time of need. We are devoted to being there for our clients during their trying times and are glad it shows. Thank you for your trust! Take care!
Wonderful I felt very comfortable and very understanding happy to have you to assist me
We appreciate you taking the time to provide your feedback, it means a lot. We treat clients the way we would want to be treated if we were going through the same situation and are so glad it shows. We are honored you chose us to help and wish you all the best. Take care!
Very nice first call. Quick to answer and helpful!
Thank you for your 5-star review! It means a lot and we are thrilled! We aim to provide top-notch customer service and communication and are always there for our clients when they need us. We genuinely care about our clients and are so glad it shows. We hope you have a great day
Very understanding, professional, overall would 5 stars
Thank you for your thoughtful review. Your review embodies so much of who we are and our values as we always aim for excellent customer service and communication. We are honored to have been there for you to assist and wish you all the best. Have a great day!
Awesome so far... my son got attacked by dogs. We will see how this goes.
Thank you so much for your thoughtful comments. I'm sorry to hear what has happened to your family. We certainly understand that these can be trying moments for our clients and are happy to be there for you. We strive to provide the best service We are honored for your trust and wish you the best. Take care!
Morgan and Morgan staff are extremely helpful and reliable. They made my experience a great one!
Thank you for your review. This embodies all what we strive to be and glad it shows. Take care!
Don't know what I would have done without Morgan and Morgan. My accident came out of nowhere and really messed up my life. Morgan and Morgan did a fantastic job at giving me a chance to recover. Top notch service.
Thank you for your thoughtful review. It has been a privilege to have been able to assist you with your claim and appreciate you allowing us to do so. Glad everything worked out. We wish you the best of luck. Take care
They listened carefully to me, and made a horrible situation seem better at a time when I needed it most. If you need someone to have your back in troubling times Morgan and Morgan is ready and willing to help.
Thank you for leaving us such a thoughtful review. Your review embodies so much of who we are and our values as we genuinely care about our clients. We know these are trying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle. We are honored you've chosen us to assist. Have a good day.
The persons that assisted me were knowledgeable, polite and very friendly.
We appreciate you taking the time to provide your feedback, it means a lot. We treat clients the way we would want to be treated if we were going through the same situation and are so glad it shows. We are honored you chose us to help and wish you all the best. Take care!
Morgan & Morgan has made this process as pain free as possible so far.
I feel heard and valued. Recently I wanted to make a change with my Chiropractic care and, Lisa, the representative I've been working with, made that happen quickly and she assured me (again) that the folks at Morgan & Morgan's first priority is that I get well and feel comfortable with the care I'm receiving.
It feels good to know that Morgan & Morgan has my back (literally).
This review just brings a smile to our face just knowing how happy our clients are. We're happy to hear Lisa is taking very good care of you. We know these are trying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle. We are grateful for the opportunity to assist. Have a great weekend.
Everyone was extremely nice, started working with me right away
We truly appreciate your review as it means everything to us. We want nothing more than excellent customer service from the very beginning and are happy to hear our team took very good care of you. We are honored to help and to be there for you. We hope you have a great weekend!
She was great in handling my questions and answering them she told me everything I needed to do and was very patient
Thank you Clara for taking the time to leave us a review. We are happy to know Kavana was able to assist you and I'm sure she will appreciate your kind words as well. We wish you the best with your claim! Take care.
At the time the family was suffering from two death and Morgan and Morgan made everything so easy for my mom good professional people God bless them
Thank you Nita for your thoughtful review. We aim for great customer service and want to treat our clients the way we would want to be treated if we were in their situation. We appreciate the opportunity to assist and grateful for the trust you've put in our team. Best of luck.
Great talking answer question very fast and great helping out in the areas I need him in for my case
Thank you Ryan for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
I am not much a person to sue anyone, but so far I have been treated kindly and I am looking forward to a victory in the case.
Thank you David for taking the time to leave us a review. We understand our clients come to us during trying times and we strive to be there for our clients fighting by their side. We take pride in providing the best representation possible and wish you the best with your claim. Take care and have a great week!
It's been a real pleasure using Morgan & morgan in my slip & fall case I would gladly recommend them to anybody thank you very much
Thank you Winfreid, your kind words mean a lot to us. It has been a pleasure assisting you and we are glad we could be there to help. We hope you don't need us again but if you do we will be there by your side fighting the same battle! Best regards and take care.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Lisa for your review. These always mean a lot to us we are thrilled! We aim to provide top-notch customer service and communication and are always there for our clients when they need us. We genuinely care about our clients and are so glad it shows. We are honored to have been there to assist. We hope you have a great day.