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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Very knowledgeable and quickly attended to my needs.
Everyone has been very professional and very understanding for my case so far and I hope i received justice for my case.
Good morning Anthony, thank you for taking time out of your busy day to leave this review, it is greatly appreciated! I hope you have a great day!
Good so far- we will see how well you guys handle thos case.
Sandra, we take great pride in our reputation and thank you for this review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day!
Intake Representative was very attentive to the nature of my call. Asked probing questions for case assessment. Conversation wasn't rushed. Explained the operation of how the law firm works. Concerned enough to ask caller if there were any questions to answer.
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
I feel really good about hiring Morgan and Morgan.
Jessy the woman who helped me was so very nice and extremely helpful.
Thank you for your feedback. I am sure Jessy will appreciate knowing this. We strive for the best and glad it shows. Have a great day!
Everything is so easy. The agent on the phone was very clear and concise in her speaking and walking me through. Ever single person speak to has been nothing but the most helpful and understanding.
Thank you Katrina for your review, we make it a point to treat every client exactly how we would want to be treated. I am happy to hear we are living up to the expectations.
They are so helpful and make everything so easy for you to do!
Thank you Elizabeth for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Kind, generous, and very helpful. Always there when you need them.
Thank you Brandi for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Very nice attention the person that attends us was very kind and give us all the answers
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
It's was a pleasant experience. Calling for consultation.
Good morning Alesia, thank you for taking time out of your busy day to leave this review, it is greatly appreciated! I hope you have a great day!
Very professional, paperwork was easy, fast response, now show me the money.
Robert, thank you for the review, we aim to make the process as painless and simple as possible. Please let us know if you need anything in the future.
Morgan & Morgan was able to take my case for my SSDI denial and work with me. They made easy and explained each step that they were going to take in order to pursue my rebuttal to the denial letter sent for SSDI benefits.
Thank you for your thoughtful review. We aim for great customer service and want to treat our clients the way we would want to be treated if we were in their situation. We appreciate the opportunity to assist and grateful for the trust you've put in our team. Best of luck.
The Agent was very helpful and polite and with a great knowledge in legal terms thanks. I believe I am with a good firm of lawyers hopping don't take too long, My wife needs all the help she needs.
Thank you Carlos for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
The experience was quite simple as the Attorneys handled all the litigations with excellency and expedience. All good things/results take time and is worth the wait.
Patricia, thank you for your feedback. We strive for the best and glad it shows. Have a great day!
The process was professional and efficient, and painless after such traumatic experience. I would recommend them to anyone who needs professional help
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
After the accident I was only able to work half the year because of my injuries; the Morgan & Morgan law firm made it so that even though I couldn't work half the year just stick with the process and made life a lot easier. To make this short and sweet my love is all I have to give, thanks from the top to the bottom.
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
Morgan & Morgan is the most professional law firm I've ever felt with. Very time efficient and effective. Excellent choice on my part for choosing Morgan& Morgan.
Good afternoon Brock, thank you for your feedback. We strive for the best and glad it shows. Have a great day!
Lina Lopez was always professional from beginning to end. She truly cares about her clients and listens to their needs and executes accordingly. Thank you Lina@ Morgan and Morgan for all your help and fighting for me.
Thank you for your feedback. I am sure Lina Lopez will appreciate knowing this. We strive for the best and glad it shows. Have a great day!
So far I've been greeted with kindness, generosity and support in my experience this is the law firm for me.
We appreciate your kind review. We strive for nothing but excellent customer service and overjoyed that it shows. Thank you for your trust in our team and we wish you the best of luck. Take care!
Please do not work with Morgan & Morgan in Philadelphia. In Florida and in other areas of the country, they may have very competent attorneys. But out of Philadelphia, there's Joe Swist and Clancy Boylan. They do not have a shred of professionalism or competence or kindness to their credit. Worst of all, they blame everyone but themselves. They are truly the worst of the worst. Trust me, I was a client. Do yourself a favor, DO NOT WORK WITH THEM.
This is the Client Experience team. I'm sorry to hear this is something you went through with our firm. We don’t like hearing this type of feedback as this is not what we strive to do, We will reach out and speak with the team that handled your case and to see what we could have done differently. This type of feedback will help us manage the level of service with our future Clients. All the best. Tyler D
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!