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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Good experience would definitely do it again thank you for the experience.
I had a awesome experience answered all the questions that was needed for this case and I'm so happy to have you for my attorney
Hi David! This review brings a smile to our faces! Thank you for taking the time to share your experience out there for all to see. We treat our clients like family and we are glad it shows!
Dawson was an absolute professional. Very thorough and knowledgeable in his description of the process and how this all works.
Michael, thank you so much for your review. We are overjoyed to hear Dawson took care of you. What you are describing is the service we strive for. We will be happy to share this with his team and wish you all the best!
Called to inquire about of possible case of my auto accident case
Thank you Hellen for your review and thank you for coming to our firm to assist you. We are passionate about the service we provide and want to thank you for your trust in our firm.
They were very concerned and helpful. She did what she could too help me in ref to my injuries and damages.
Kathy, we are so sorry to hear you were injured but are honored you came to our firm to assist. We treat our clients with the compassion and care we would want as if we were in the same situation. We wish you the best and hope you take care.
This is my first time contacting Morgan & Morgan and the personnel is professional. The overall experience was excellent. I would recommend them to family and friends.
Thank you so much Marsha for your review. Hearing your experience brings means a lot to us. We aim to provide top-notch service and communication from the very beginning and we are happy to know it shows. Take care.
Very helpful and was able to aid me with the process to help solving my case.
Thank you Vershawne. I'm glad our firm could be there to assist you. We aim to provide a kind and caring service to all of our clients. We are honoured you chose us to assist. Wishing you all the best. Take care.
It was a stressful event after the accident, but they handled everything they could. The case did take a very long time but I chalk that up to variables outside of their control and the pandemic. I hope to never need an attorney again but if so they have a returning client.
Hi Michael, I am sorry to see what you have been through but I am happy our firm was able to assist. We want to provide genuine care and support to our clients and appreciate you came to our firm to assist. We hope you never need us again but if you do we are only a phone call away.
Julio was thorough, understanding and very patient while getting all the required information during the initial consultation. Feeling very confident that Morgan & Morgan will get tha job done.
Thank you Raul for this thoughtful review. We are overjoyed Julio was able to assist you and we will be happy to share this with his team. We genuinely care about our clients and wish you all the best. Take care!
Monika was very sweet and helpful with everything regarding this matter thank you
Thank you Susan for taking the time to leave us a review. We are so happy Monika was able to provide you with the assistance you needed. We are honored you chose our firm to assist you and wish you all the best. Take care.
I am very happy they Very kind and helping me and I needed this.
Thank you for your 5-star review. We strive for the best and glad it shows. Have a great day!
Awesome staff! Very courteous and easy to work with and will return calls promptly.
Thank you for your feedback. The firm appreciates knowing this. We strive for the best and glad it shows. Have a great day!
Steven was absolutely amazing! He was truthful throughout this total process! I totally appreciated everything he did and how honest he was with me.
We appreciate you taking the time to provide your feedback, it means a lot. We treat clients the way we would want to be treated if we were going through the same situation and so glad it shows. Steven will be proud to know he did just that. We are honored you chose us to help and wish you all the best. Take care!
Very responsive and courteous. I felt heard and taken care of.
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it shows. We are honored you chose us to assist you. Take care!
I call to discuss my case and they have the answer to every question that I have. They accept my case in a few days
Thank you for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
Agent was very informative, patient n pleasant. He made sure I understood the details to this
It is because of Clients like you that we continue to improve as a business! Thanks for your review. We wish you all the best.! -The Client Experience Team
Great I understand everything you were saying I will give reference for you
Fabian, we take great pride in our reputation and thank you for this 5 star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day!
Professional people to handle an accident injury for you.
Thank you John for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
We were helped with full attention and with detail
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
This is our first time contacting Morgan and Morgan. The experience so far has been amazing. They were very helpful and thorough collecting information in regards to the accident. I'm glad this is who I chose for representation.
We appreciate you taking the time to provide your feedback, it means a lot. We treat clients the way we would want to be treated if we were going through the same situation and so glad it shows. We are honored you chose us to help and wish you all the best. Take care!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Henrietta for this review, we strive to make every experience a good/great one, and I am glad to see we lived up to that expectation! Have an amazing day! Tyler