Overview
Morgan & Morgan has a rating of 3.4 stars from 1,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Morgan & Morgan most frequently mention customer service, great experience and law firm. Morgan & Morgan ranks 1st among Lawyer sites.
I simply googled best attorney for uninsured motorist claim. Morgan & Morgan came up as the Top Law Firm. I read about the firm and filled out the form that was online regarding my accident. My car accident was over a year ago and my car insurance has done nothing... Also, I had spoken with an attorney who assured me he would get started on my case right away. I owe over $30,000 in medical bills and the other driver hit me. I was sitting still in my car. The other driver had no insurance or driver's license, but he is able to retain an attorney? Both bones in my left arm were broken and I was off work for (3) months. This was during Corona so I was only allowed by my employer to take (30) hours per. Week of my sick time. I am a surgery scheduler so I type for a living. I am so THANKful I found Morgan & Morgan. Each person I have talked with has been kind, professional and compassionate to my situation.
Thank you
Well this is my first time ever looking for help in my situation. I am physically disabled to do any kind of physical work and injured while working. I had no clue how to go about getting help and with a simple phone call, they seemed to want to help me. Which was refreshing to hear.
Hello Raymond, my heart goes out to you and what you are going through. We consider it an honor you have come to our firm for assistance and truly appreciate your review. I hope you take care and wish you all the best going forward. Should you have any additional questions or need further assistance our client Experience team can be contacted at cx@forthepeople.com or (888) 488-0018. - Jared
I was pumping gas when the nozzle detached from the hose and doused my body head to toe in gasoline. The GM of the Dunkin' Doughnuts did an emergency shut off for the pumps when I went to the drive thru window telling her what happened. She saw gas going everywhere and quickly responded. They got me wet towels. After leaving the station, my skin began to burn and all I could smell was gas fumes when I took a breath.
Hello Robyn, I am so sorry this happened to you. It means a lot you have chosen our firm to look into this further. I truly wish you all the best and hope you take care. If you have additional questions or need further assistance, please feel free to contact us cx@forthepeople.com or 888 670 2630
It's been a trying many months but I feel like progress has been made with my physical health. Morgan & Morgan has directed to the best doctors who have so far helped me with each problem caused by my auto accident.
I was on the phone waiting to talk to someone about a consultation appointment i was trying to set up and was told i would have to wait hours because they were dealing with a big client that had priority over me, the receptionist then goes on to say that maybe if i was suing someone like Mike Tyson then maybe I'd get some help sooner... i was in shock when i heard that, who even says that to someone? Very unprofessional! I'd advise seeking counsel else where. Heck call Sal! Instead maybe...
I was comfortable talking with the lady who I consulted with. (Wish I remembered her name.) I am hoping to resolve this matter as smoothly as possible with your guy's help. Thank you and hopefully something good can come out of this situation and ensure this won't happen to anyone else. I was in tears over this situation and thankfully my 4 year old daughter was not there this night as it may have been much worse.
To anyone considering their services, I strongly urge you to look elsewhere. The initial promises of dedicated service and client care were not upheld in my experience. Save yourself the time, stress, and aggravation of dealing with a company that fails to communicate and follow through on their commitments. There are plenty of other law firms out there that will treat you with the respect and professionalism you deserve.
I am extremely disappointed with my experience with Morgan & Morgan and strongly advise potential clients to steer clear of this company. I hired them to handle a legal case, which was settled for $25,000. However, despite the case being resolved, I have yet to receive my settlement.
The most frustrating part has been the complete lack of communication. Janet Berry Hansberry was my case manager, and Andre Marques was the principal attorney. Once the case was settled, there was absolutely zero communication from them. I have spent countless hours trying to get in touch with someone at Morgan & Morgan, making numerous phone calls and sending multiple emails, but I have received no response whatsoever. It is unacceptable to be left in the dark with no updates or explanations, especially when it concerns such a significant amount of money.
This lack of responsiveness is not only unprofessional but also incredibly stressful and time-consuming. I trusted Morgan & Morgan to handle my case efficiently and to provide the necessary support and communication throughout the process. Instead, I have been met with silence and frustration at every turn.
This has been by far the worst law firm I have ever used in my life, hard to get call backs, and still haven't received any of my settlement and the case was settled in June and it's august. Not to mention the attitudes that the principal Attorney and the other person that handles the case was. They acted as if I work for them, I'm just ready for this all to be over and I definitely won't contact again!
I am so thankful for the Team that I was given, I have been fortunate to get placed with people that really are "For the people". They made things very understandable, were honest with me every step of the way and treated me with respect and not at all just like a client!
Thank you Andrea for your kind words. We strive at always being there for our clients and glad it shows. We wish you nothing but the best. Have a great day!
This law firm is completely horrible my wife case has been through three different lawyers in this firm and still they keep telling her that they are waiting for a response from the insurance adjuster it's been six months since her accident and no one ever calls her she has done all of the calling and still no progress, I had better results with my accident case without a lawyer.
Hello, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone. Thank you. -Ashley cx@forthepeople.com (888)670-2630
The staff was super! The initial person that I spoke with was very kind & sympathetic- as was the case worker he transferred me to.
It was a huge relief that I didn't have to wait on hold a long time when I called because I'm already extremely stressed and very frustrated and emotional about this whole accident.
Thank you so much for taking my case and caring about me.
Courtney, thank you for taking the time to leave us a rating. We strive for top-notch service and knowledge of your satisfaction with us means the world to us. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
I was involved in a collision which was not my fault.
I consulted with M&M and they showed great compassion. They were there every step of the way.
They checked on me often to make sure I was ok and to see if I needed anything.
Everyone was personable and always returned my calls.
The insurance company settled for more than previously offered.
Great teamwork.
Thanks so much to each one of you for the hard work and dedication given to my case. You all made my experience less stressful. I felt welcomed by Mr Henry and his staff from day one. Gratitude doesn't even being to describe it.
Thanks again!
This experience made me so emotional. I had to hold back the tears because I was actually shown care, remorse, and compassion over my pain and what happened to me. I also felt hope that I'd get the help I need in comparison to feeling despair from being neglected and then rejected.
Hi Evonne! Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
So i sunt all my information then i needed 1 things to give i gave it they turned it down n i had to call and ask them y they turned me down they never tried to contact me told me do insurance claim but that's very when you don't need any treatment or no injury and she knew i was getting treatment cause i updated her
I was pleased to have the opportunity to work with attorney Austin Brown. I found him to be professional, caring and informative as he walked me through the process from start to finish. In addition, he was always available and responsive when I had questions throughout this long journey. My experience with this firm has been a positive one and I would like to thank Attorney Brown and his support staff for their caring attitudes and support.
Wow Edward, we are thrilled to receive such a sweet review and I'm sure Austin and his team will be thrilled to know. Our goal is to always fight the best fight we can by our client's side and glad it shows. It was truly a pleasure and an honor to be able to assist you and wish you all the best. Take care! - Tyler
My girlfriend called and they took my case and are already getting things started. They care about you as a person and also want to get you everything you deserve. They have Great Fast and Caring services. I would most definitely recommend before any other lawyers office. Thank you so Morgan and Morgan for being there for me and my family when we needed you the most! I'll forever be grateful for you all! Thank you again
Hi Michael! We appreciate you reaching out to us for assistance and happy to hear how well everything is going. We always strive at providing the best service and glad it shows. We wish you the best. Take care!
Been 1 yr. Nothing settled. Lawyer is more concerned about other people in accident and not about their clients. No bills paid and bills going into collections. Have done nothing but put their expenses in the billing. It got there first,,,, My husband is still in pain from the accident that was not his fault, The doctors they recommended only put him in more pain. Stay away from this lawyer. Advertises local lawyers and first lawyer that called said she was from Florida...
Hi Cheryl! This is Tyler with the Client Experience team and I am sorry to hear what is going on with your husband's case; this is not what we strive for. While we understand it's been a while, please reach out to my team so we are able to further assist and address your concerns. We are standing by waiting to help. cx@forthepeople.com
They always respond quickly to my questions. They keep me updated on my case regularly. Very nice very informative. I would highly recommend them. After my car accident they were in touch with me after my first phone call. They were taking pictures of the wreck site, my totalled vehicle, my injuries. They are wonderful
Thank you Theresa for sharing your positive experience. We love to hear these types of recommendations. Tyler
I called Morgan & Morgan and spent close to an hour with someone who had a hard time communicating with me due to her poor English... When I finished the initial intake she said it would take a week or two for lawyers to review and they would get back to me if they thought there was merits to take the case... I then got 9 separate phone calls over the next 4 days wanting to take the same intake over again not realizing I had already given the information to someone... On each following call they said they would put information into the computer so no one else would call me... Not what happened... So frustrating when you have issues.
Hello Larry. We are sorry to hear about your experience with our firm. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. In the meantime, we would like the opportunity to talk and investigate your feedback further. You can reach our Client Experience Team at cx@forthepeople.com or (888) 488-0018. Thank you!
Business History
At Morgan & Morgan, we believe family comes first. That’s why despite our size, Morgan & Morgan continues to be a family firm. John and his wife, Ultima, met at law school and continue to work together along with sons Matt, Mike, and Dan to help people like you every day.
In the most difficult moments of your life, Morgan & Morgan has your back. Insurance companies are scared of us because we take more cases to trial than any other law firm. We’re prepared to fight the same way for you.
You can count on us to provide the support you need. Morgan & Morgan is a firm you can trust, with tens of thousands of satisfied clients. Our clients are clients for life.
One way to know which law firm to hire is to ask your family and friends. Morgan & Morgan receives thousands of referrals from other lawyers, doctors, and even judges.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kristi! Wow we are sorry to hear what happened but we are beyond grateful for your kind words and for the trust you've put in our firm. We always strive at providing the best service possible and glad it shows. We always want to treat our clients the way we would want to be treated if we were in their shoes and so glad it shows. We hope you never need us again, but if you do, we are only a phone call away. Hope you have a great!